1.0
Jun 4, 2015
Former employee, more than 8 years
London, England
Recommend
CEO approval
Business Outlook
Pros
- Global Brand (good for your CV) - Exposure to multinational companies in the corporate customer service environment. - It's a job - They will recruit ANYONE
Cons
- Progression is very difficult. You are not promoted or given salary increases on merit - you need to be 'in' with the teams of line managers. - Management is extremely poor, particularly in the corporate customer services sector. - Development is extremely difficult due to management not wanting you to progress (there is a revolving door culture so they are always low on resources) - Poor salary. Rival Telecommunications company's pay up to 10K more for the same roles, particularly in corporate customer services.