Terribly Mismanaged - Customer Service Representative WET Employee Review

2.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Many positions are overcompensated for.

Cons

The current upper management appears to lack essential business acumen and experience in managing successful, profitable enterprises. This has led to challenges in meeting payroll obligations, at times falling as much as eight paychecks behind. Additionally, there seems to be significant mismanagement of available resources, resulting in considerable waste. Despite being a company that specializes in creating high-tech water features, there is a noticeable absence of modern technology in their manufacturing and distribution processes; they do not utilize any advanced software systems, such as a Material Requirements Planning (MRP) system, which places them at a disadvantage compared to industry standards.

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WET Response
7mo
Thank you for taking the time to share your perspective. We’re always open to constructive feedback and recognize that no company is without areas for improvement. It’s true that we’ve been more focused on designing the most jaw-dropping water features on the planet. We’ve faced some challenges with cash flow and resource allocation during periods of rapid growth, and we’ve been working hard to strengthen those systems. Our leadership team brings decades of experience in design, engineering, and innovation, and we’re continually expanding our business and operations expertise to support that creative foundation. We appreciate your feedback and are committed to building a stronger, more sustainable future for our employees and partners. Thanks again for the feedback and for caring enough to push us to do better.

Explore other reviews about WET

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Its a great experience working at WET. The management and the team together make the atmosphere here, in the company, very professional and pleasant. Everybody here is friendly, kind; they truly go above and beyond to help each other. I enjoy to be part of a company that creates breathtaking projects and quality work. Always proud to be here.

Cons

We sometimes can't keep up learning because lots of professional and creative people around us.

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