and then there were..... - Customer Service Representative WEX Employee Review

2.0
Jun 6, 2016
Recommend
CEO approval
Business Outlook

Pros

great co workers in customer service..

Cons

Depatrmental recognition has gone away.. Solely about numbers and $$$$ now. pressure to achieve total resolution within irrational guidelines

Explore other reviews about WEX

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities internally Decent Benefits

Cons

Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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