WEX Reviews

Updated Jun 12, 2020

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3.3
59%
Recommend to a Friend
83%
Approve of CEO
WEX President and CEO 	Melissa Smith (no image)
Melissa Smith
96 Ratings
Pros
Cons
  • "Its not for everyone, but if you like constant change you'll love WEX(in 21 reviews)

  • "No benefits while contracted, difficult to get hired full time unless you want to work in customer service(in 8 reviews)

More Pros and Cons
  1. "Good company"

    5.0
    Current Employee - WEX Customer Solutions in Portland, ME

    I have been working at WEX full-time

    Pros

    Good health care! Good growth

    Cons

    Great place to work good team

  2. "Comfortable"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WEX full-time for more than 8 years

    Pros

    You can learn a lot if you are willing to. There is an abundance of work and if you go beyond your lane, no one will stop you, they will appreciate the support.

    Cons

    Lack of direction, energy or focus. Great divide between management and the people.

  3. "Global company with small software startup feeling"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in South Portland, ME
    Recommends
    Neutral Outlook

    I worked at WEX full-time for more than 5 years

    Pros

    Get to continually learn new things and innovate new solutions.

    Cons

    Can be difficult to navigate the complexities of the company. Its not for everyone, but if you like constant change you'll love WEX.

  4. Helpful (5)

    "Survived the purge, but we are all paying the price"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WEX full-time for more than 10 years

    Pros

    Job with Benefits for now....till the next purge

    Cons

    Group cut by 50%, but we are expected to do it all. Problem being the Managers that developed the lay-off list did not have a clue what anyone did and here we are struggling. What makes matters worse is a clueless manager that can write a report all day long, but is not willing or more likely does not have the skill-set to help out. And why does she have the ability to take time off when we are totally buried? The standard answer to any question is to watch the video. We deserve leadership that can get in the trenches and help us grunts out!

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  5. "Great Company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Solutions Specialist in Ogden, UT

    I have been working at WEX full-time for less than a year

    Pros

    Management truly cares about employees.

    Cons

    Pay could be more competitive.

  6. Helpful (3)

    "How do you justify a $20 "service fee" to pay COBRA benefits by Credit Card?"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at WEX full-time for less than a year

    Pros

    They try to accomodate for schedules.

    Cons

    What can you say about a company that charges its former employees exorbitant rates for benefits?

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  7. "Decent company"

    4.0
    Current Employee - Copy Center Associate 

    I have been working at WEX full-time

    Pros

    Fun, fair and caring company

    Cons

    Fast moving sometimes hard to keep up.

  8. Helpful (3)

    "Not worth the hype"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at WEX full-time for more than 3 years

    Pros

    There are fabulous people working for the company.

    Cons

    Excessive travel, little work-life balance; many positions are single-person deep and no back up when there is PTO/vacation; limited communication or understanding of corporate strategy (very little discussion of how to get from A to B); expectations grow while compensation is stagnant; senior leaders and executives are clueless about the ground level issues either due to willful ignorance and a culture of "cover it up and don't talk about it"; for a technology company, the tech sucks and is woefully glitchy

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  9. Helpful (4)

    "Micromanaging at its finest!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at WEX full-time for more than 5 years

    Pros

    Paid time off is really good and bonuses.

    Cons

    If you want your every move watched, work here. If you want to be treated like you're 5, come apply! Management roles have changed and not for the better. The department I am in, every single employee is looking for a new job. The team lead tells you to watch your bathroom breaks but disappears for hours on end. I have worked for EFS for a long time and then WEX took over and it's terrible!

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  10. "Great /Constantly Moving Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEX full-time

    Pros

    Great staff, management, and executives.

    Cons

    You are dependent on the end user to do what they say they will. You can devote a lot of time to accounts that never implement/use---costing you money.

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