WEX Reviews | Glassdoor

WEX Reviews

Updated September 24, 2017
132 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Melissa Smith
54 Ratings

132 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Nature of Work: working customer service in a call center is a high burnout high stress job (in 5 reviews)

  • dismal call center vibe sometimes (in 4 reviews)

More Pros and Cons

  1. "Very Pleased"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WEX full-time

    Pros

    Very good company to work for. Very interested in helping employees move up and develop in the company.

    Cons

    Management can sometimes over look some poeple


  2. "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEX full-time (Less than a year)

    Pros

    Wex takes very good care of it's employees.

    Cons

    Onboarding takes a very long time and is very convoluted.

    Advice to Management

    Keep doing what you're doing!!

  3. "Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WEX full-time

    Pros

    Fun co-workers, true work life balance

    Cons

    Low pay, constant change in management, limited ability to move up


  4. Helpful (2)

    "wex"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WEX part-time

    Pros

    helps give you job experience

    Cons

    unfair treatment regarding employees race and position


  5. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Nashville, TN
    Current Employee - Vice President in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEX full-time (More than a year)

    Pros

    The company is a big believer in communication, collaboration and connectivity. Great leadership team that is helpful and transparent. Attributes of WEX: Teamwork, Customer focused, Results oriented, Recognition, Global opportunity, Multiple US locations: Portland-Nashville- Salt Lake City, Minneapolis

    Cons

    The company has experienced solid growth and you'll want to be an active participant or this isn't the place for you.

    Advice to Management

    The leadership team is focused on the right things and has created a culture focused on taking care of the employee, customer, partner and shareholder


  6. Helpful (1)

    "Good, not great. Needs focus and management standards."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WEX full-time

    Pros

    Human resources really cared about employees and their continued success.

    Some people are in the right roles and really shine, assisting others in their own successes.

    Lots of different opportunities in various areas of the industry.

    Cons

    Health insurance options kept changing for the worse.

    Management constantly changing, many roles are mismatched causing chaos.

    Many "problem" employees seem to keep their roles for unknown reasons and cause a hostile work environment.

    Advice to Management

    Have a set structure and methodology throughout all departments. Each Team Lead and Manager seemed to be left to their own devices when it came to management style and standards. Change is great-- change for the sake of change is not and can be quite disruptive.


  7. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Portland, ME
    Current Employee - Human Resources Generalist in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEX full-time (More than 3 years)

    Pros

    The people here are great and very smart.

    Cons

    Politics, it can seem top down at times.

    Advice to Management

    Share information and empower your teams.

  8. "Great Company, Great People."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Nashville, TN
    Former Employee - Regional Sales Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WEX full-time (More than 3 years)

    Pros

    People, perks, benefits and company car

    Cons

    Low base salary short commission payments


  9. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Portland, ME
    Current Employee - Anonymous Employee in South Portland, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WEX full-time (More than 5 years)

    Pros

    Management can be hit or miss.
    Employee car program is great.
    Growing fast.

    Cons

    Low pay with stunted incentive program.
    Lack of communication.
    Lack of advancement opportunities.

    Advice to Management

    Make sure to focus on your employees development so you can keep your talent longer.


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Approves of CEO

    I worked at WEX full-time (More than 10 years)

    Pros

    Excellent benefits, health program, transfer to offices all around the world.

    Cons

    Management has way too many levels with so many offices. Dont know where or how to get an answer.

    Advice to Management

    Better communication. Even with so many offices need to have a better understanding to communicate.


Showing 132 of 146 reviews
Reset Filters