WEX Reviews

Updated May 5, 2021

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3.9
81%
Recommend to a Friend
93%
Approve of CEO
WEX President and CEO 	Melissa Smith (no image)
Melissa Smith
138 Ratings
Pros
  • "Reputable Company/ Great Benefits/ Favorable Work Schedule(in 19 reviews)

  • "Flexible Working - Work Life Balance(in 18 reviews)

  • Cons
  • "There arent any downsides to working with wex(in 22 reviews)

  • "Work-life balance can be poor; hard work is not always recognised(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Data Science Intern

      Apr 26, 2021 - Data Science Intern in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work at! Great people, with lots of knowledge and wisdom.

      Cons

      None that I can think of.

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    2. 5.0
      Current Employee

      Amazing workplace

      May 5, 2021 - Partner Support Coordinator in Fargo, ND
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic benefits (PTO, health, dental, vision, paid parental leave, etc.) , fair pay, option to work from home, some teams have great schedule flexibility. WEX genuinely cares about its employees.

      Cons

      Very fast-paced atmosphere. Must be willing to learn and adapt to new processes often in order to excel. Each team is very different from one another, so moving to a new position can feel like joining an entirely new company.

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    3. 3.0
      Current Employee, more than 3 years

      Solid benefits but with little opportunity for advancement

      Mar 19, 2021 - Accounting Support in South Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits (Health Plan, HSA, 401k, PTO, Parental Leave). Pay is fair when benefits are included. Volunteer Time Off - Made great use of this solid program for giving employees the chance to help the community Continuing education and education credits - Help pay for and provide resources for bettering yourself

      Cons

      Limited flexibility - Hours are set in stone Little opportunity for growth - Interns often getting hired directly into corporate from college while plenty of people with college degrees working in operations not getting hired up Unsustainable business - No rectifying actions taken Prides itself for its culture - Not sure what its culture even is after working their for years Unless you're working at the top you're likely just another replaceable cog in the machine $$$ I don't think the corporate level management has a good sense of how the business is operating on a day to day level. Would be nice if they spent some time acknowledging the employees that they serve

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    4. 4.0
      Former Employee, more than 1 year

      Work from home but lots if calls

      May 3, 2021 - Cs Representative in Knoxville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Support Easy management 24 hours

      Cons

      None to think of Lot and lots of calls

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    5. 4.0
      Current Employee, more than 1 year

      Awesome benefits, no visa support

      Apr 28, 2021 - Data Scientist in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      23 work day of PTO, 2 days of VTO (volunteer time off), lots of other supplemental benefits

      Cons

      No H1B support for foreigners

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    6. 4.0
      Current Employee, more than 3 years

      Accountant 2

      Apr 30, 2021 - Accountant II in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Trusted, work working teams, learn a lot

      Cons

      Fast paced environment, hard to move up

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    7. 4.0
      Former Employee, more than 3 years

      Trainer

      Apr 12, 2021 - Trainer in Fargo, ND
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Team management was not great

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    8. 5.0
      Current Employee, more than 5 years

      Customer Service

      Apr 9, 2021 - Customer Service Representative in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great parties, family environment

      Cons

      Occasional inept manager in sales dept

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    9. 5.0
      Current Employee, more than 10 years

      14 years at WEX and the culture is the main reason

      Mar 28, 2021 - Valued Accounts Specialist in South Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture of inclusivity and excellence

      Cons

      Growth of the business sometimes out paces the service to the customer

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    10. 3.0
      Current Employee, more than 1 year

      Amazing workplace

      Apr 25, 2021 - Customer Service Representative (CSR) in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great pay, benefits and they really care about their employees

      Cons

      not many growth opportunities, or just upper management positions

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    Viewing 1 - 10 of 307 Reviews
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