Customer Service - Anonymous employee WEX Employee Review

3.0
Dec 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and opportunity for advancement within the company, Several shifts available to meet the needs of different life styles.

Cons

Poor Management decisions, Negative environment. No raises. No effort to maintain employees. No incentive to stay with the company. No compensation or recognition for seniority New people get hired and if they were willing to work weekends they are promoted with no skills or training in the positions that they were hired. Not qualified for promotions no experience in the company.

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5.0
Jun 24, 2026
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CEO approval
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Pros

Good benefits work life balance

Cons

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4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities internally Decent Benefits

Cons

Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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