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      WEX

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      WEX reviews

      Do not work here! - Customer Service Specialist WEX Employee Review

      1.0
      Nov 3, 2022
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health and dental benefits are great

      Cons

      Pay is very low for amount of work required. Changed rules out of no where. Managers and supervisors cannot stay on the same page they will all give you different answers. QA is very nit picky. Workforce does not care about employees and very rude they only care the numbers for this company. Bonuses are a LIE! You will have to beg for your day offs to be approved.

      Explore other reviews about WEX

      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1
      1.0
      Jun 25, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, 401k match, remote work, the people.

      Cons

      Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

      2
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