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WOW! Internet Cable and Phone

Engaged Employer

WOW is a great company to work for! - Capacity and Configuration WOW! Internet Cable and Phone Employee Review

5.0
Apr 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere for a call center environment. I wouldn't think of trying for a new job because I love the one I have now

Cons

401k is weak it needs improvement. A match of 1% on 5"% up to only 4 after 10 years? Seems more like a benefit for upper management rather than the normal workers.

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WOW! Internet Cable and Phone Response
9y
Thank you for writing such a positive review of WOW!. We value all of our employees and it’s people like you who make our company such a great place to work for. We appreciate your feedback on our 401k plan, as it helps us to learn how we can better improve. If you have any more feedback for us we would love to hear from you at WOW!cares@wowinc.com.

Explore other reviews about WOW! Internet Cable and Phone

5.0
Sep 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Definitely concerned about their employee

Cons

None at the moment to say

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, medical and dental, PTO and vacation.

Cons

Small company, limited market areas, low call volume, low income, recently acquired Dec 2025. $15 per hour, non achievable sales goals, inexperienced management, bonuses removed, customer incentives removed. Most departments outsourced over seas with difficulty understanding and customer frustration. Customers get transferred 5-8 times. Too many reps for low call volume company. Low morale. Bad behavior rewarded. Unfair scheduling. Long wait times between calls.

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