4.0
Feb 24, 2021
Current employee
Auckland, Auckland
Recommend
CEO approval
Business Outlook
Pros
Good work environment, Work from home available.
Cons
more work, less friendly environment
Pros
Good work environment, Work from home available.
Cons
more work, less friendly environment
Pros
Great opportunities to gain experience where you may not have had any, or the credentials on your resume to get you the opportunity in the first place. Lots of room for growth within the company if you work at it. This isn't a place where you can come to work, do the minimum, and expect to get ahead. If you work hard you will. Pretty simple. Lots of support from senior admins and managers available.
Cons
It's not going to be an easy ride. The first year is going to be tough for some people. Be prepared for some bumps along the way, especially if you are inexperienced. There are plenty of people to ask for help, but it can still be very stressful until you get the hang of things. Keep at it and get through this period, and you'll be fine.
Pros
You will be surrounded by skilled admins and shift coordinators who are willing to extend their knowledge when asked; The experience you gain will be extremely useful to better your career as a systems admin; The range of tasks you take on don't stop at console work (ie, hardware and data center work will be a part of your day-to-day); Communication skills, critical thinking, and focus will be sharpened in order to complete your tasks as an admin here; Management is very experienced and professional, and are excellent trainers in acclimating someone to the work life of a web hosting admin; compensation is fair and is open for growth if you keep with it multiple years.
Cons
The shifts are long (12 hours) and the customers aren't always in a great mood or great communicators. Be prepared to take on a night shift if you are getting worked into the schedule (this could be a plus for some); The size of shift teams seem a bit light on shifts that get very busy; The vacation hour policy is stingy if you haven't worked there for multiple years; Some issues may be above your skill level and there may not be an immediate superior available to help sort the issue out quickly.
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