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Xactware Solutions

Now known as Verisk

Is this your company?

Ok place to work - IT Helpdesk Support Xactware Solutions Employee Review

3.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Helpful co workers when you have questions. Managers are nice.

Cons

I worked at this company as a contractor. I was told that I would have a contract for 6 months and based on my performance I would be hired on. I tried my best at this position and quickly became one of the highest rated technicians for the company. When the 6 months came up I was waiting to obtain a job offer but it never came the company kept telling me to hold on and wait. Months passed and every time I would speak to my supervisor I was told to wait that there was other people ahead of me. Although I was out performing most of the technicians even the ones that have been there for years I eventually had enough of trying my best and waiting for a job offer that was probably never going to happen. They do not value hard work just how much time you spend doing the bare minimum.

Explore other reviews about Xactware Solutions

5.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great culture, good people, and good work-life balance.

Cons

Not a lot of opportunity for internal advancement.

3.0
Aug 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Secure positions (they don't fire people to trim the budget) - Excellent facilities - Flexible work-from-home policy in most departments (as long as you aren't abusing it) - Fun activities for the whole family (I'm a fan of the movie nights on the lawn)

Cons

- Management is moving backward, not forward. - Promotions are given based on who you are friends with. - There is a severe lack of diversity especially in management. - Once they have made up their minds, senior management won't listen to concerns or suggestions. But they don't give you a chance to express your concerns or suggestions before they make up their minds. - There is a lack of communication across departments. People are duplicating work because no one is talking to their counterparts in the rest of the company. - The product release is driven by development. This might be a pro if you are a developer. But for marketing, sales, implementation, QA, documentation, training, and support, it is a pain in the neck. The company doesn't look good if you are learning about a product feature for the first time when a customer asks you a question about it.

6
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