50/50 - Anonymous employee dotdigital Employee Review

3.0
May 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

dotmailer is a great place to work if you're part of the sales or dev team, lots of perks, rewards, training and trips abroad. There is a really good level of flexibility particularly on the dev side of things around working hours and working from home. Good working hours culture, most people leave at 5:30pm on the dot, so often there is a queue for the lift at these times. Free fruit, biscuits, fizzy drinks and free lunches twice a month are nice touches and the office managers go out of their way to ensure there is something for everyone. Growing company with a sense of fun, if you're looking for it you'll never be short of a night out or a beer after work.

Cons

The main focus of the company is sales as they are a public company, so that is where most of the attention and money is invested by the business. The second focus is product, so if you're not part of those two teams you're essentially on the periphery of the business. Huge sales culture and with no women on the direct sales team and no female representation on the board it can feel like a bit of a boys club at times. The company is growing fast and isn't that well equipped for this. There are certain cliques within the business and also a large number of office relationships/romances which can make the dynamic weird at times, especially if you're a new member of staff.

Explore other reviews about dotdigital

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Interview process, onboarding and hiring on have been a breeze. Was fortunate in that my onboarding synced up with the North American SKO, allowing me to immediately meet 80% of the employees I’ll be working with (primarily remotely). Can’t ask for a better way to start and begin engaging. Everyone is extremely professional AND easy to get along with. Teams have a wealth of knowledge and there seems to be little to no gatekeeping which for me: new to the industry and job role is highly appreciated.

Cons

Have not had a negative interaction or gripe yet. First remote role so this is a learning experience.

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dotdigital Response
2mo
Thank you for sharing your feedback! We're thrilled to hear your onboarding experience was smooth and that you were able to connect with so many team members early on. If you ever need any assistance or have suggestions, please don't hesitate to reach out. Welcome to the team!
2.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Support team was terrific, professional responses, tight KPI’s, great manager. - Sellers were invested in helping the greater good, and were helpful post-sale.

Cons

- The Americas region needs stronger leadership. Unless you worked at whatever company that crew came from, they simply aren’t curious about the perspective of the teams beneath them. And the product at the moment isn’t competitive, so there’s a ton of perspective that could be so valuable for them and so motivating for employees to take part in. - Too many directives and not enough development and coaching. Spend half as much time making Docs and talking AT employees about yet another process. Ask them their understanding of it. If something goes wrong, ask them why it did and what they could do differently and have a conversation. You might learn more about the employee and their perspective that makes everything better. - Deliverability could be much more impactful for the company if they dropped this notion that they’re unreachable or unable to help customer facing roles learn how to monitor and make deliverability more successful.

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