dotdigital Reviews | Glassdoor

dotdigital Reviews

Updated Jun 5, 2019

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Found 31 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
86%
Recommend to a Friend
94%
Approve of CEO
dotdigital CEO Milan Patel
Milan Patel
15 Ratings
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Southwark, England

    I worked at dotdigital full-time for less than a year

    Pros

    Company culture, area, the people

    Cons

    Difficult to progress within the company

    Advice to Management

    Don’t lie about progression if there isn’t any

    dotdigital2019-06-05
  2. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at dotdigital full-time for more than a year

    Pros

    Secure, Fun, good culture and good teamwork

    Cons

    Loud open plan office, difficult to concentrate.

    Advice to Management

    keep up the good work

    dotdigital2019-05-29
  3. "The best job I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Minsk
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at dotdigital full-time for more than 5 years

    Pros

    Product company, new technologies, friendly colleagues, good office, trips to London

    Cons

    I don't think I've explored any cons

    dotdigital2019-03-24
  4. Helpful (2)

    "Don't let the rebrand fool you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at dotdigital full-time for more than 8 years

    Pros

    I really truly wish I could put more in this section. The business used to have a wonderful approach, the management used to be great and in the APAC region it still is. The product itself and the technical side of the business is about the only thing dotmailer has going for it right now. That is the part I miss the most and still think of fondly. The salary and overall package was decent.

    Cons

    Aside from the technical side of the business the remainder of the senior management are either inexperienced and lack strategic direction or are in it just for themselves. The management lacked foresight and made some short sighted decisions that have negatively affected a lot of the employees and the clients. The working environment was untenable with blatant sexism and workplace bullying rife in the business. The...

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    Advice to Management

    Don't be so full of yourselves and consider listening to the experienced people in your business. You've lost a lot of amazing people. Don't hire inexperienced people into management positions. Giving free biscuits, soft drinks and bananas does not mean you can treat your employees like dirt.

    dotdigital2019-03-22
  5. "Digital Creative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at dotdigital full-time for less than a year

    Pros

    Culture, working process through a collaborative tool, perks, flexibility

    Cons

    Salary, location for tech team in Croydon

    dotdigital2018-08-07
  6. Helpful (4)

    "Seemed like a great opportunity until I began working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Croydon, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at dotdigital full-time for less than a year

    Pros

    Salary was ok and the company was growing so there were great opportunities

    Cons

    Looks like the poor reviews were spotted and current (happy) staff have been asked to post their feedback to improve perception. I am glad to say it is a long while since I was at this company and hopefully it has improved but I doubt it Teams were micro managed within an inch of their day, with no room for negotiation on that; inflexible hours; poor management; training was offered then cancelled last minute and...

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    Advice to Management

    Provide a more adequate induction Provide those in management roles with effective training and ongoing support

    dotdigital2018-06-13

    dotdigital Response

    July 3, 2018Global HR Director

    Thank you for taking the time to provide a review of your time at dotmailer. Clearly a lot has changed in this time and I'm delighted to confirm that all of your points have been addressed. These include extensive improvements to our Global benefits programme, as well as our on-boarding ...

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  7. "Amazingly happy there, sad to leave! Many fond memories. :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at dotdigital full-time

    Pros

    Great place to work. Awesome staff, their product is ahead of the game and there are great progression opportunities.

    Cons

    They keep running out of bananas. Other than that - can't fault it!

    dotdigital2018-05-17

    dotdigital Response

    July 3, 2018Global HR Director

    Thank you so much for the feedback. It's great to hear you enjoyed your time with us. (Sorry about the bananas) David Aldrich Global HR Director

  8. "I adore dotmailer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Croydon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at dotdigital full-time for less than a year

    Pros

    It's early days for me, but I really adore working for dotmailer. The people are awesome, the culture is fantastic. Best place I've worked, without doubt.

    Cons

    Dev teams seem a little segregated, would be amazing if we could improve our communication and work together more closely.

    Advice to Management

    Carry on doing what you're doing! The culture is something that drew me to dotmailer, it's also what made me stay. There are many people working for us that are multi-talented. Again, I’ve not been with the company long and this may very well take place in time, but utilising the skills you have would both add more diversity to one's role and be massively beneficial to the company.

    dotdigital2018-03-15

    dotdigital Response

    July 4, 2018Global HR Director

    Thank you for your comments and welcome to dotmailer. So pleased to hear your experiences of the culture here. It's a great part of working at dotmailer and we love that its driven by the employees and are always pleased to encourage everyone to support and develop it. Regards ...

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  9. "Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at dotdigital full-time for more than a year

    Pros

    Friendly and helpful colleagues at all levels. Busy every day, but never feels oppressive - good work / life balance of culture Solid growth so company is in good shape.

    Cons

    Low holiday allowance when you start Home working policy could be more formal - very ad hoc process right now.

    Advice to Management

    Keep making your staff feel valued, maintain the positive environment and you will continue the great staff retention that already exists.

    dotdigital2018-03-07

    dotdigital Response

    July 4, 2018Global HR Director

    Very glad you are finding dotmailer a rewarding and challenging place to work. Thank you for your comments about annual leave and working from home. In our most recent round of Benefits Updates, we formalised the arrangements for our Christmas period close down which will mean ...

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  10. ".NET Happy Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - .NET Developer in Croydon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at dotdigital full-time for more than a year

    Pros

    Amazing environment, great colleagues, nice techs, interesting product.

    Cons

    Nothing major, maybe some good practices could be pushed forward with more strength.

    Advice to Management

    Continue to be cool as you are:)

    dotdigital2018-02-01

    dotdigital Response

    February 22, 2018Global HR Director

    Thanks for your feedback. I really appreciate your input and am glad that you enjoyed your experience working at dotmailer. Best wishes David Aldrich Global HR Director

Found 31 reviews