Account Manager - Account Manager eAssist Employee Review

1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Remote work environment is convenient and unmatched.

Cons

Very recently, the company changed their pay structure and added inefficient requirements to this role. There are too many people between the owner/upper management and the Account Managers, which creates an environment filled with too many leaders and not enough followers. Independent Contractor positions (no healthcare or benefits or time off). Prior to fall 2018, the pay was worth sticking around. After 3 years with this company, their focus has shifted and they no longer care about their Account Managers or the actual work they are doing. The majority of the company (including IT) is on PST, which can be frustrating for those working in another time zone. Even though you work PT, many co-workers and offices want you to be available FT. You are still required to complete daily reports even if you do not work.

Explore other reviews about eAssist

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Self-paced Work From Home Great pay Great work ethic is rewarded

Cons

You must be very good with time management You need to be discipled enough to set work and NON work hours

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home.

Cons

You are essentially cheap labor for the office. Unfortunately, proven standard operating procedures are often cast aside in the name of keeping the client happy. The result is a heavier workload, the same deadlines, and no increase in pay. Commissions are typically split 50/50 between at least two people. More often than not, one person doesn't pull their weight, leaving the other to pick up the slack if they care about doing quality work. Vacation time is another challenge. Unless you're willing to pay someone to cover your responsibilities out of your own pocket—and hope they actually complete the required tasks—taking time off can become more stressful than it's worth.

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