2.0
Sep 29, 2025
Current employee, more than 5 years
Emea
Recommend
CEO approval
Business Outlook
Pros
- Entrepreneurial job and good client base - Good work-life balance
Cons
- BPO model faulty - pricing structure simply wrong - Leadership style - this has changed massively with the new CEO, who seems to be focused on P&L rather than on people and clients - Power in the hands of a few chosen ones - unless they have a personal connection with you, there is no career progression. Also, you must be Indian. - HR poorly prepared and unprofessional