Lot's of turn around. They can fire you without a reason with no prior notice. Poor management with the staff, no training offered at the time I was employed there. Staff that work there tend to be clicky even though it's a remote work environment, so a lot of favoritism goes on between managers and staff. Lot's of loopholes from leadership that is given to agents regardless of the P&P. So as many agents sign up more end up leaving due to certain expectations given by certain members of leadership.