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      It's OK - IT Support Technician syscom usa Employee Review

      3.0
      Jan 25, 2021
      It support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      * 8 Hour Work Day * Opportunity to Work with Multiple Companies * Relatively Forgiving Environment

      Cons

      * No Formal Training Program or Universal Guideline for Tech Support to Follow * Not the Most Efficient, Up to Date, or Kosher Technical Practices * Disconnect with Upper Management vs Tech Support. Only interactions with them a lot of times are when they want to micromanage in an unhelpful way. * Mediocre Wage. Upper Managers will low ball you and pretend like the company doesn't have money and give you a $1/hr raise when they make 6 figures themselves.

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      5.0
      Apr 25, 2023
      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team numerous opportunities to learn new technologies!!

      Cons

      Need Coffee in the office LOL! thats about it, its a great company.

      1.0
      Jun 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office location is nice, in financial district

      Cons

      Volatile Leadership: Both the direct management and the CEO exhibit frequent emotional outbursts, including yelling at employees over minor issues. The culture is driven by unnecessary drama rather than professional communication. Lack of Onboarding: Training was virtually non-existent. I was immediately handed many accounts to manage with zero guidance or preparation. Unviable Compensation: The pay is incredibly low and completely unsustainable for anyone trying to live in New York.

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