Endsleigh Insurance Reviews | Glassdoor

Endsleigh Insurance Reviews

Updated May 25, 2017
17 reviews

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3.1
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Approve of CEO
Endsleigh Insurance Managing Director Jeff Brinley
Jeff Brinley
2 Ratings

17 Employee Reviews

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  1. "It's the people that drive the Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people are the best thing about Endsleigh. Staff and colleagues really dig in together to support and develop each other.

    We generally have a good social side as well. The facilities at the head office are brilliant including a large playing field, tennis courts, a gym, canteen and plenty of free parking all of which can be used by any employee.

    There are generally opportunities to get involved in various roles, project groups and varied work alongside your day to day roles.

    Cons

    There can be a lack of personal development as well as some obvious progression to some colleagues and not others who consistently show their worth. This leaves staff feeling demotivated and performance dips as a result.

    There can also be a lot of pressure put on meeting targets which as a result drives the quality of work down. There is then a tendency to either be reprimanded or personal progression is halted for poor work quality. Again this is extremely demotivating for colleagues.

    Management have a habit of "forgetting" that they've set or agreed to colleagues working on training and performance driven projects however this takes time from the day away from target driven work. Again there is a tendency to be reprimanded that targets haven't been met, or that projects haven't progressed because the focus has been on projects.

    Advice to Management

    Remember its the people that drive the Company. If you want staff to support management in day to day performance with future aims, please give us the time and opportunity to actually work on these things. We can't physically do both target driven work and project work, particularly when resource is low and colleagues are working harder than ever just to keep afloat. And be fair about sharing the workload and personal development across all staff as opposed to hand-picking certain individuals for roles or tasks.


  2. "Friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cheltenham, England (UK)
    Current Employee - Account Executive in Cheltenham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endsleigh Insurance full-time (More than 5 years)

    Pros

    Great people and good company culture. Opportunities to get involved with charity challenges in the local community. Broad job roles allow you to build experience. Excellent site with good facilities and access to a range of benefits through salary sacrifice.

    Cons

    Not easy to progress due to many small teams and a lack of career structure in some areas. Lack of training opportunities to bridge the gap to leadership.

    Advice to Management

    Have a greater focus on developing and promoting existing employees

  3. "Freshers Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Camp Manager
    Former Employee - Camp Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Endsleigh Insurance (More than a year)

    Pros

    Great team, sales experience that has helped me find a job

    Cons

    Pay is a little low

    Advice to Management

    Pay more


  4. "Fun place to worrk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good atmosphere ..fun place to work for up to a year ..good pay free parking ..great environment good culture n great values

    Cons

    No progression .job is too repetitive ..no incentives

    Advice to Management

    Reconstruction of business management required


  5. "Good summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Endsleigh Insurance part-time (Less than a year)

    Pros

    Work at lots of university campuses
    Every day is different
    Meet new people
    Great managers

    Cons

    Work available during residential move in days only.


  6. "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in Cheltenham, England (UK)
    Former Employee - Service Desk Analyst in Cheltenham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Endsleigh Insurance full-time (Less than a year)

    Pros

    Brand new refurbished office. Generally friendly staff.

    Cons

    End of life software and hardware prevalent throughout the company (windows XP used for the majority still). Shelf products aging badly. Management announcing mass redundancies from 2016 onwards due to poor business prospects. Large staff turnover; various departments very understaffed and complete lack of training in place.

    Serious lack of parking, more and more Zurich staff being relocated to the Endsleigh headquarters each month.

    Advice to Management

    Listen to your employees when they're unhappy; the Service Desk especially is understaffed and massively overworked.


  7. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England (UK)
    Former Employee - Sales Advisor in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working hours, flexibility, good supervisors

    Cons

    Early starts and late finish, low pay

    Advice to Management

    Commisio or Higher pay as an incentive for staff members

  8. Helpful (4)

    "Disgusting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales in Burnley, England (UK)
    Former Employee - Telesales in Burnley, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Endsleigh Insurance (More than a year)

    Pros

    Good Training, Great colleagues, Fun social side

    Cons

    Lying managers, All about profit, Training doesn't benefit you for progression, managers have no people skills

    Advice to Management

    I was constantly lied to by my manager about career progression. I would advise not exaggerating/lying to colleagues who are actually serious about career progression, it makes you bitter and reminds you that they don't have your best interests at heart. All they care about is meeting targets and getting profit.


  9. Helpful (2)

    "Shocking, aweful, disgusting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Consultant in Burnley, England (UK)
    Former Employee - Insurance Consultant in Burnley, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Colleagues - thank god for the people you work along side, otherwise you'd go insane. You make friends quickly there, and you'll stay friends for a long time.

    Cons

    Managers, pay, processes; all terrible. The managers don't care about their staff, it's all about the figures and the money. Have a problem? They don't care. They say they have your back, but lord they'll drop you in the mud as soon as they have a chance. How some of them are still employed, let alone managers is beyond me!!

    Advice to Management

    Pick your game up. Stop undermining your staff. Praise the positive rather than criticizing the negative. No one can sell everything, people have strengths - use them!!!


  10. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cheltenham, England (UK)
    Current Employee - Manager in Cheltenham, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Endsleigh Insurance full-time (More than 3 years)

    Pros

    Environment, people and lack of hierarchy

    Cons

    No bonus below senior management
    Overcrowded parking

    Advice to Management

    There are some legacy managers that need to move on and for a young company, there is a lack of up to date technology...you need to be a leader in this field.


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