Explorance reviews

3.3

55% would recommend to a friend

(175 total reviews)

Samer Saab

77% approve of CEO

45% positive business outlook

Explorance has an employee rating of 3.3 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Explorance employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

175 reviews
2.0
Aug 11, 2021

Chaos Reigns from on High

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The day-to-day employees (non-leadership) are generally lovely and collaborative people. The benefits package (not pay) is very reasonable for US-based employees.

Cons

The founder/CEO/Product Head changes directions and initiatives seemingly on a whim. He creates a culture of yes men and quickly silences or fires anyone in management or leadership who disagrees with him. Samer Saab believes he thrives in chaos and if chaos isn't present he creates it. This was the line that was repeatedly told to me by various members of leadership. Individuals who are not qualified for roles are promoted into positions only to fail and be fired 6 to 12 months later. This is referred to as "coming to an agreement" by Samer. He states he doesn't fire people. Alternatively, individuals who are qualified are also fired from their leadership roles because Samer doesn't empower strong, competent, leaders below him to support the day-to-day operations. Very little career growth or opportunity if you're not A) located in Montreal and B) within the CEO's inner circle of trust. Pay is mediocre at best. US-based employees are low-balled and tacitly threatened that their Canadian counterparts can do the same work, at similar quality, for less money.

avatar
Explorance Response
4y
Thank you for your feedback. All feedback matters, and to me, the occasional negative feedback, matters even more. We will continue our quest for evolution and betterment for all. That said, to keep the record straight, because there are a few elements of misinformation in your message, we feel enticed to address a few certain items: 1. I am not sure we understand how you have been 8 years with Explorance, when we have only operated in Chicago for a little less than 3 years so far. 2. Every time we ran the Great Place to Work survey, we have included every single Explorer in the survey, though we did not have to. We deeply embrace feedback. We only ranked #1 workplace, it is because of our many years of all-inclusive listening, learning, and acting on employee feedback. 3. I have never claimed that we do not "fire" at Explorance, we absolutely would, and do. What we do not do is "layoff". Layoff is when an organization downsizes because of performance issues, or direction changes. We do not layoff because we are all in this together. But we will definitely let go of people if we believe that they are not capable, committed, or carrying their weight in fairness to their colleagues and team mates. 4. Promotions and career opportunity is for everyone, no matter who they are and where they are. For a fact, over the last 8 months, about 75% of the promotions took place outside of our Montreal headquarters. Explorance is very conscious and careful in ensuring that opportunity is offered to every bright and hard working Explorer, no matter who they are, and where they are in this world. Of course, for certain roles, and as any business does, we focus our recruitment efforts in certain hubs that give us access to the specialized talent needed to differentiate, and in apples-to-apples scenarios, where it makes more economical sense. Candidly, it seems that you are holding a deep grudge, or wound, and that you are using Glassdoor to express yourself hoping to inflict negative employer brand impact on Explorance. I regret that we could not find a way to make you feel better about Explorance, and be in position to offer you the kind of career growth you may have wished for.
1.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Work/life balance. Some people get to work from home a couple days a week

Cons

Corrupt management. 5 or maybe 8 people have been running the company for almost 20 years. No new ideas coming from inside...... no trust in people who aren't part of the management "click". Too much nepotism and favoritism for employees who have been there a long time or have a special connection. It's an HR company without good HR. No performance management system, so management never has to be accountable and can always have an excuse to not promote people or give them raises. The same people are promoted over and over again. Employees here are underpaid and don't get much credit. Sometimes senior people take credit for things that they didn't even do when someone below them did it. Most managers have no actual management experience.... or even experience in HR. If you work here you will be asked to do so many things and never get acknowledged for it or get what you think you deserved.

avatar
Explorance Response
6y
Thank you for your feedback. To be candid, I am not sure how to answer this one. First there is a reference for people being here for 20 years, and Explorance was founded 16 years ago. Second there is a reference that we are an HR company, we are not an HR company. We are a feedback company that focuses on Journey Analytics in Higher Education and Enterprise. And then to associate "promotion" with "legality" is kind of an extreme wrongful association. Our read here is that you are so extremely disgruntled and that you feel deeply not heard, and I take this message as a cry for change, a promotion you feel that you deserve or help that is expressed in a less constructive way. If that is the case, I am happy to help. Just ping me directly and we can further discuss.
3.0
Jan 14, 2016

Good benefits, bad management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

eXplorance has a flexible work schedule, friendly employees, and friendly environment. The office is very clean and fancy. Location is perfect. Very good benefits such as a health insurance plan, gym membership in the best gym in MTL, and RRSP plan and more other "perks". CEO cares about employees and good life balance style.

Cons

Bad management and executive leadership. Pay is lower than other companies. No yearly benefits. Lots of unnecessary politics. A rotating set of leaders and constant last minute direction changes from afar. The company is still absolutely in the process of building. If you are looking for a place where all processes are established and all roles are clearly defined, this is not that place.

Viewing 1 - 3 of 175 Reviews

Glassdoor has 192 Explorance reviews submitted anonymously by Explorance employees. Read employee reviews and ratings on Glassdoor to decide if Explorance is right for you.