FAA Reviews | Glassdoor

FAA Reviews

Updated January 10, 2018
439 reviews

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3.8
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FAA Administrator Michael P. Huerta
Michael P. Huerta
137 Ratings

439 Employee Reviews

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Pros
  • The Federal Aviation Administration has an excellent pay and benefits package (in 28 reviews)

  • All the work/life balance of a consistent 9-5 job (in 19 reviews)

Cons
  • Rotating shift work can be fatiguing (in 25 reviews)

  • Between overtime and counter-clockwise rotating shifts, this job slowly kills you (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Life as an Air Traffic Controller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Atcs in Chicago, IL
    Former Employee - Atcs in Chicago, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at FAA full-time (More than 10 years)

    Pros

    Pension, exciting job every day, great co workers, free flight in jump seat, power over all aircraft.

    Cons

    Working for giant government arm. You are a number. Promotions based on minority status. Blacks, gays, trans, latinos, women all go first. The hours are horrific. You start the week 3-11, 12-8, 7-3, 6-2, and end on a mid shift 10pm to 6am. You will work weekends for the first 15 years of your career. You will work every holiday.

    Advice to Management

    You can not give advice to people who start out as controllers and are afraid of the job. The moment they get the chance to escape to management and hide out in an office for the same or better pay, they are gone. They will then do anything requested of them by upper management to keep their safe stress free gig.


  2. "easy going pace, friendly coworkers, very slow work pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aviation Clerk in Burlington, MA
    Current Employee - Aviation Clerk in Burlington, MA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at FAA full-time (Less than a year)

    Pros

    easy going pace, friendly coworkers, very slow work pace

    Cons

    administration positions are paid well below inspector salaries

    Advice to Management

    keep providing warm, positive work atmosphere

  3. "Stay away from Benefits Operation Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Assistant in Kansas City, MO
    Current Employee - Human Resources Assistant in Kansas City, MO

    I have been working at FAA full-time (More than a year)

    Pros

    Outside of the department there is a lot of opportunity for growth. Benefits and Retirement a plus!

    Cons

    The Benefits Operation Center is extremely unorganized and micromanaged. No proper (if any) training and it's a dog-eat-dog department. Senior specialist are unlikely to help and when you make a mistake they make sure everyone knows it.

    Advice to Management

    Listen to your employees. Hire people that know about benefits and not just put a title to someone with no experience.


  4. "Air Traffic Control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FAA full-time (More than 10 years)

    Pros

    Most exciting job in the world. Fast paced and full of the most advanced technologies out there. Great pay and benefits. If you have what it takes, there's nothing else like it.

    Cons

    Schedules can be a bit difficult, especially until you raise your seniority number since most larger facilities are 365/24/7. And training is long and arduous. But otherwise, it's a career for life.

    Advice to Management

    Remember what it's like to control traffic... never lose sight of that while your making decisions that affect the man and women working the traffic.


  5. "Great Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management & Program Assistant in Erlanger, KY
    Current Employee - Management & Program Assistant in Erlanger, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FAA full-time (More than 10 years)

    Pros

    Great benefits (TSP, health, retirement, etc.), competitive salary, my manager is wonderful - laid back and not a micro-manager

    Cons

    Very old agency which can be good, but sometimes the systems are antiquated and won't talk to each other.

    Advice to Management

    Continue to be open communicators. Don't micromanage


  6. "Air Traffic Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Traffic Control Specialist in Washington, DC
    Current Employee - Air Traffic Control Specialist in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FAA full-time (More than 10 years)

    Pros

    Great benefits and work schedules

    Cons

    I cannot think of any cons to this position


  7. "Air Traffic Control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Traffic Manager in Washington, DC
    Current Employee - Air Traffic Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FAA full-time (More than 8 years)

    Pros

    The top paying agency in the Fed. Opportunities galore. Overtime and differential for everyone. Professional Staff. Locations everywhere. Great benefits and Medical.

    Cons

    Hard to fire dead weight. If you are a line controller you are union represented.

    Advice to Management

    promotions are based on the good old boy network like any other organization.

  8. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FAA full-time

    Pros

    Pay is alright, but DOD pays better.

    Cons

    Not a workplace that is suited for me.


  9. "Employer review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay, Good place to work.

    Cons

    Always worried about losing job or moving.

    Advice to Management

    Management is not issue


  10. "Computer Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Specialist in Cape Coral, FL
    Former Employee - Computer Specialist in Cape Coral, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FAA full-time (More than 5 years)

    Pros

    Good pay and benefits vacation, retirement

    Cons

    Terrible managers. Discriminatory hiring and promotion practices.


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