Does Factory Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, Factory Direct employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Factory Direct. This rating has been stable over the past 12 months.

How satisfied are employees working at Factory Direct?

50% of Factory Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Factory Direct 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Factory Direct?

Sales Associate (22) , Assistant Manager (11) , Store Manager (6) , Sales Associate/Cashier (5) , Retail Sales Associate (3) , Cashier (2) , Customer Service Representative (2) , Sales (2)

What are the pros of working at Factory Direct according to real employee reviews?

"Good place to get a lot of experience in a short amount of time, flexible schedule, commission, some people are fun to work with" ((in 6 reviews)); "Great commission potential for warranty sales, paid for Christmas dinner every year, discounts on products, variety of tasks to do so it always stays interesting." ((in 3 reviews))

What are the cons of working at Factory Direct according to real employee reviews?

"Bad management" ((in 10 reviews)); "Customers can be rude, bad managers can make life difficult, unrealistic expectations at times" ((in 4 reviews)); "Low paying wage" ((in 4 reviews)); "Long hours" ((in 3 reviews)); "no benefits" ((in 3 reviews))

Skip to content Skip to footer

Notifications

Factory Direct

Factory Direct reviews

2.9

50% would recommend to a friend

(83 total reviews)

Kerry Tramel

35% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.7

Senior management

2.5

Compensation and benefits

Factory Direct has an employee rating of 2.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Factory Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

83 reviews

4.0

Dec 8, 2022

Enjoyed working here

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great commission potential for warranty sales, paid for Christmas dinner every year, discounts on products, variety of tasks to do so it always stays interesting. Fair scheduling and pay.

Cons

Return/lack of refund policies create very angry and sometimes scary customers, sometimes sell defective products, employee discount isnt the best compared to other companies,

5.0

Aug 27, 2016

good luck

Floor installer

Recommend

CEO approval

Business Outlook

Pros

hard work, learn how to be the best installer hands down

Cons

Constant Battles, Never can be wrong

1.0

Jan 22, 2015

Poor company structure

Junior account manager

Recommend

CEO approval

Business Outlook

Pros

Quick shipping. Sell on quality platforms.

Cons

Poor Senior management. No inventory system in place. Owner not willing to invest to build company.

Viewing 1 - 3 of 83 Reviews

Top companies for "Compensation and Benefits" near you

lululemon

4.0★Compensation & Benefits

adidas

3.8★Compensation & Benefits

J. Crew

3.5★Compensation & Benefits

Levi Strauss

3.7★Compensation & Benefits