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Fandom Reviews

Updated December 1, 2017
68 reviews

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Fandom CEO Craig Palmer
Craig Palmer
40 Ratings

68 Employee Reviews

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Pros
  • The work/life balance is usually good (in 9 reviews)

  • Great location in SF, close to BART stations, plenty of restaurants and Whole Foods (in 5 reviews)

Cons
  • Senior management do not have a clear path to success for the company (in 8 reviews)

  • Complete lack of trust between teams leads to a lot of blame, finger pointing, and clique culture (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fast-Evolving Company and a Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fandom full-time (More than 5 years)

    Pros

    Though there were difficult transition periods, 2017 has been a great year for company growth. We're continuing to evolve into a media platform, and our company-created content in both editorial and video continues to improve. 2018 is looking extremely positive.

    The best thing about working here is the people, and it's what's kept me here for so many years. If you take advantage of social opportunities in the office then you'll find not only great co-workers to spend your days with but great friends. I've made many very close friends at this company. Any difficulties that come along with the job are made worth it by that.

    Cons

    Executives often focus on the importance of individual team cultures and while that's an important aspect of management, they should also make sure they are keeping their eye on overall office culture as well. The SF office morale was hit hard by 2016 Q4 layoffs and while it has recovered, it still has room to grow. Encouragement and even social participation from the senior team is important.

    Advice to Management

    Most company growth is on the Content and Sales side. Product and Engineering are doing an admirable job with limited resources (the redesigns to wikis and editorial in 2017 have been fantastic), but management should take more steps to ensure that these teams have the resources that they need as we continue to evolve the site in 2018. In my experience most people with lower morale in the company are from the Product and Engineering side and I believe that the resource gap between their teams and the Content teams is a big reason why.


  2. Helpful (6)

    "5 years at fandom for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community in San Francisco, CA
    Current Employee - Community in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fandom full-time (More than 5 years)

    Pros

    I actually love the work that I do. Since I started here my duties have changed drastically while still incorporating my core role. Some might find this troubling but I enjoy the change of pace.

    I've rarely had to work more than 8 hours a day. Even so, those hours that I do work are typically never stressful. When I am asked/obligated to work more than 8 hours, it's usually enjoyable. My workload varies depending on how popular media titles are at the time.

    I literally turned a hobby of mine into a job/career.

    Good location, office space, office managers, and culture.

    There was a time before, during, after we had layoffs that the culture was toxic. A high concentration of passive-aggressiveness by some low/mid level people that tainted others, myself included. People would complain endlessly about their roles and their manager's incompetence in DMs or private slack channels and it started to affect my own happiness here. Those people are gone for the most part, including the managers. I've had a fair amount of jobs in my lifetime and working here is objectively "comfortable".

    Cons

    The pay isn't too great for my role. Seniority or loyalty doesn't afford you anything. If you've been here for X amount of years, a new hire will start at the same salary as you if you're on the same team.

    I've had some miscommunications/lack of confidence with HR in the past.

    Upper management has had a history of making some poor decisions with appointing managers. Keeping creative people on a leash seems to be why most people leave.

    Music plays in half the office. I can't stand it, but it's just a minor personal preference.

    Most of my department has to WFH because they can't afford to live in the immediate area. There is a lack of camaraderie because we simply communicate mostly through our chat app. It's a stark difference to when we had multiple team members working side by side some years ago.

  3. Helpful (4)

    "Exciting times, with more to come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fandom full-time

    Pros

    - Massive reach & data across all TV, Movies & Gaming audiences
    - Focused on being premium publisher
    - Building original content, specifically video is the future
    - Work hard, play hard environment
    - Lots of perks - team building, happy hour, snack, drinks, and plenty more
    - Clear direction from execs on what the long term goal of company is

    Cons

    - Internal challenges with organizational transition
    - Brand awareness amongst business partners & consumers
    - Early stages with product and original content programming & process

    Advice to Management

    Continue to listen to employees in joint effort to develop solutions to identified challenges


  4. Helpful (3)

    "Exciting and fulfilling place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fandom full-time

    Pros

    Global company that embraces diversity.

    Well positioned company with a massive and loyal audience

    Fun work environment with a team that is (finally) aligned about what kind of company we are and where we are going. And it’s working well.

    Flexible work environment with great office and good benefits

    Strong management team with a clear strategy to win in entertainment media. Shifted company focus to editorial and sales. Hired great people.

    Cons

    Annoying former employees still bitter about a change in direction and layoffs in late 2016 continue to make noise, especially on Glassdoor.

    Advice to Management

    stay focused and disciplined.


  5. Helpful (15)

    "Listen To Your Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fandom full-time (More than 3 years)

    Pros

    - The people were amazing. Tons of hard working coworkers that felt like friends.

    - Robust snack closet and drink fridges.

    - Cool events sometimes like yearly movie screenings, occasional Friday movies/treats, or a party.

    - Great medical, dental, vision benefits.

    - Walkable to BART.

    Cons

    - Leadership. They blame everyone except themselves when something goes wrong.

    - Unhealthy work life balance. The job should be 9 - 5. It often is not. You have to hide if you work extra to avoid criticism or punishment.

    - Disrespect towards "lesser" workers in meetings with upper leadership.

    - Lots of manipulation and dishonesty to get workers to hang on a bit longer.

    - Often felt harassed by other workers.

    - The people encouraging employees to report a bad work environment are the same people involved in silent firings. It's scary to come forward and say anything.

    - SF office feels like a ghost town with all of the empty desks.

    - Management plays music to combat the emptiness. Hard to concentrate at times. Worst part is when reported to management their reply was a cold, "Deal with it."

    - Witch hunts for "non loyal" people. Due to this it's hard to express a view or ask for help in fear you'll be outed as "one of the toxic people poisoning everyone's morale".

    - Overall bad environment. Had to leave.

    Advice to Management

    Listen to your workers. Quit blaming low morale on former employees who were laid off in 2016. That's not why great employees are making the decision in 2017. People have a low morale because they don't feel listened to. Read this year's engagement surveys and try to understand the results from your employee's view.


  6. Helpful (16)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fandom full-time

    Pros

    - Some amazing people still left at the company.
    - Decent benefits and convenient office location.
    - Pantry with snacks.

    Cons

    Our product is derivative and stagnant, and the executive team is just a battle of big egos who cannot agree on the simplest things.

    Advice to Management

    Stop lying and intimidating employees and start treating them as the experts they are.


  7. Helpful (22)

    "Trumpian Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fandom full-time (More than 3 years)

    Pros

    As others have noted, snacks are sadly the only pros I can think of to being at Fandom.

    Cons

    If you're a fan of Trump and his leadership, you'll love working with the executive team.

  8. Helpful (25)

    "Do yourself a favor and DON'T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fandom full-time (Less than a year)

    Pros

    My first review was deleted, so let me write it again. This company is horrible. I read the reviews and told myself "Oh, but this will be different. Everyone I met was so nice!" fast-forward 45 days and it was clear that the other reviewers knew something I didn't and unfortunately it was too late for me. I had already signed on the dotted line and gave my voice to the sea witch that is Fandom.

    Cons

    1 - I was often 'empowered' by leaders and then back stabbed by the same people. I was sent off on fool's errands and wild goose chases. I would have to present the same presentation 5 or 6 different times because they'd want to show 'bigger ideas' to the decision makers in manageable/easily influenced groups.
    2 - Leadership team spent most of their time measuring their egos and posturing towards each other. I would often be invited to meetings as an "expert" and not say a word because two higher ups wanted to be the one who was right over knowing what was actually right.
    3- Analysis is trumped by opinions. When I was hired the company said they wanted to be more numbers-based in their decision making, however this is just a thing they like saying, not a thing they planned on doing.
    4- Loyalty is valued over work quality. It's like a mob, be a yes man or swim with the fishes
    5- When in doubt: give upper management MORE money and title upgrades. Forget about the other people, just promote the upper-crusts.
    Please. PLEASE. Read these reviews and realize they can't ALL be disgruntled fools. DON'T. WORK. HERE.

    Advice to Management

    Golly, burn it down? It's too late to turn back. You've promoted too many demogorgons into the exec team.


  9. Helpful (26)

    "Fandom: where mismanagement meets micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fandom full-time

    Pros

    - Pantry with snacks
    - Fridge with cheap drinks

    Cons

    - Micromanagement nightmare: each team is managed by a chain of several managers from different departments
    - Because of that, a lot of time is wasted on useless meetings and reports no one reads
    - No opportunities to grow: the new management hires from outside the company and discourages people within the company to apply for new openings
    - HR completely ignores employee concerns

    Advice to Management

    There is no point in giving any advice. The HR constantly harasses people for feedback only to completely disregard it and do things their way.


  10. Helpful (2)

    "Fandom Leadership"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fandom full-time

    Pros

    Leadership has a vision to drive revenue and be a competitor

    Cons

    All leadership comes from the same previous company

    Advice to Management

    Diversify


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