Firework reviews

2.6

32% would recommend to a friend

(134 total reviews)

Vincent Yang

35% approve of CEO

30% positive business outlook

Firework has an employee rating of 2.6 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firework employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

134 reviews
1.0
May 12, 2021

Worst Experience Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people, interesting product, quickly growing team

Cons

Inexistent work/life balance, horrible HR, people run from this company, no benefits or clear career path, all in all I would not recommend my worst enemy to end up in Firework

avatar
Firework Response
4y
Thank you for your feedback. As a company with a strong product culture, we are happy to hear that you recognize this and the high-growth stage we’re in. And like with many others in this stage, there are growing pains. We champion work/life blend and integration and encourage everyone to get their work done in a reasonable time so we’re disappointed to hear you’re not experiencing that. In fact, our CEO is the “influencer” of mind/life wellness. While you’re noticing turnover, which does happen at below the industry average, we’re proud to say our most successful channel for talent has been through our referral program for 3 years and that is how the majority of us came to Firework. Opportunities to grow and take on new challenges is the top reason folks stay at Firework based on internal surveys. We’re sorry to hear your experience has not been reflective of the majority here so we encourage you to share more details directly with People Ops so we can better understand how to improve.
1.0
Jul 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Surrounded by large players in the field. The product is cool. You get to see why certain structures and order is necessary in an org and what to avoid if you ever want to build a successful healthy company. Getting the firework experience really makes you appreciate working at a different place once you leave, because anything is better.

Cons

When I first started the org was small and was a pretty standard startup experience but by the time I left it was maybe the most poorly run sales structure I have ever seen, with some of the most toxic managers who have no interest in winning as a team. Gave management and C suite the benefit of the doubt but realized I was fully lied to during the hiring process, was told everybody was hitting quota and came in to nobody hitting quota and didn't see anybody ever receive OTE the whole time I was there. After my first couple months they scaled the sales team quickly even though we had no understanding of how to sell the product and flushed money down the drain as a result. Can't show measurable data to indicate return yet blame sellers for lack of results. Happily laid people off in multiple waves instead of looking inward and taking accountability. I had left by the time they did the second two waves but it was wild seeing them blame an entire teams failure to hit quota on just the sellers. Hired a ton of non tech SaaS sales professionals, yet provide no training to teach them how to do their job so you're left having to deal with execs and managers who are trying to sell like they are in CPG and advertising. As a result the culture is pretty depressing, it feels like a mish mash of opinions, with no central unifying core belief and many are more than happy to succeed at the cost of the org. Honestly, it's just hard being somewhere where it's obvious people don't care about your development, and I don't think that Firework can't care in the future if it fixes things, I just know for me personally I felt really let down.

1.0
May 23, 2023

Board of Directors and Softbank - WAKE UP

Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing - worst experience.

Cons

Worst management at this company. You'll work yourself to the bone, but it won't be enough to earn a fair reward. This company owes it to its staff to provide fair compensation. This company is a sham - and I would advise anyone looking for a job to steer clear of this place. Most employees are feeling disappointed, sad, and emotionally drained. Softbank - wake up and protect your investment. Its being managed by the wrong people.

Viewing 1 - 3 of 134 Reviews

Glassdoor has 159 Firework reviews submitted anonymously by Firework employees. Read employee reviews and ratings on Glassdoor to decide if Firework is right for you.