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First Call Ambulance Service

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First Call Ambulance Service reviews

2.8

51% would recommend to a friend

(31 total reviews)
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Scott Yates

57% approve of CEO

43% positive business outlook

First Call Ambulance Service has an employee rating of 2.8 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Call Ambulance Service employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

31 reviews
1.0
Feb 2, 2026

Nothing more to say

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no Pros here

Cons

There are only cons here, unsafe ambulances, no one in management shows authority or that they care about anything other than the next call.

4.0
Sep 3, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Lots of hours. Flexible schedule.

Cons

Majority of work is IFT

1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to get your foot in the door in EMS, especially if you can’t afford to put yourself through an EMT-B program.

Cons

-You really benefit if you enjoy being worked to death. Other crews will decline a call then you get to see every square mile of Nashville in a 12 hour shift with 2 hours over because they wanted to throw another call on you 15 minutes before they clock out so they can say there’s a plan in place for existing calls to be run. -They care more about themselves and making money. -If you actually enjoy being in EMS/IFT, they will work you non-stop and take advantage of you because you are less likely to refuse calls. -Don’t expect any compassion for your compassion. If you’re on a doctors appointment run with a patient and it takes longer than an hour, sucks to suck take them home and force them to reschedule because they can’t use you for another call and make more money. -If you get injured, they don’t care. Put on limited-duty status? They don’t care. They will run you to the ground just like all the equipment. -Probably one of the lowest paid positions in the industry in middle Tennessee. -Expensive insurance plans with clauses that may prevent you from obtaining what you’re paying for. I was paying nearly $300 per pay period for insurance just to have extra in case I needed it. When I had to take medical leave of absence for convalescence after a surgery, I applied for my short-term disability benefits and was denied because the injury was pre-existing prior to my employment, despite it being proved to have been exacerbated by the job. -My partner was on weight-bearing limited status, meaning we couldn’t take on patients over 300 pounds, we were still sent out to do numerous lift assists for 500+ pound patients. -Another employee returned to work after an injury on a strict limited weight bearing status not to exceed 250 pounds total weight, he was sent out to conduct lift assists back to back for patients weighing over 400 pounds and with stairs. The stretchers weigh between 65 and 75 pounds each and that is to be added to patient weight. -Very childish behavior at times. Many people fail to separate their personal and work lives so personal issues affect their work ethic.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 31 First Call Ambulance Service reviews submitted anonymously by First Call Ambulance Service employees. Read employee reviews and ratings on Glassdoor to decide if First Call Ambulance Service is right for you.