First Databank Reviews | Glassdoor

First Databank Reviews

Updated August 30, 2017
29 reviews

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3.0
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Chuck Tuchinda, MD, MBA
7 Ratings

29 Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at First Databank full-time

    Pros

    Company is very staff focused with several perks.

    Cons

    Not a lot of opportunities to move within the company


  2. "Great values. Great leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director
    Current Employee - Associate Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Databank full-time (More than 3 years)

    Pros

    Visionary leadership. Rapid change. Growth. Good culture

    Cons

    Difficult market segment, competitors are trying to focus on price not value.

    Advice to Management

    Continue to focus on new product development

    First Databank Response

    May 19, 2017 – President

    I agree that our marketplace can be difficult to navigate especially if a price war is being waged by competitors. All the more reason for us to continually deliver value to software developer... More

  3. Helpful (2)

    "Seriously terrible corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at First Databank full-time

    Pros

    A few perks like the usual benefits etc, a snack machine, a ping pong table, ONE optional fruit a day, plenty of free coffee and tea. I personally wouldn't call these perks.

    Cons

    The management of the department I was working for was horrible. A pharmacist will extremely poor managerial skills, condescending, and a manipulative liar. Everyone in that department openly expressed their dislike for her and misery working there at least once to me. The worst part is when anyone attempted to discuss her behavior with HR, it ended being turned on you and swept under the rug. I have complete evidence of this for multiple incidents too.

    Advice to Management

    My advice to management isystem to get new management. The company in itself likes to portray itself as a posh place to work but the corruption throughout runs so deep. Only corporate pigs and slaves can last there.

    First Databank Response

    May 19, 2017 – President

    I’m sorry that your experience here was not good and I aim to make things better, everyday. Internal and external surveys show that the majority of our employees rate FDB very highly. We pride... More


  4. "PMO Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Databank full-time

    Pros

    Company enjoys significant market share, which places pressure on new product development. Exciting atmosphere, always good work to do.

    Cons

    Considerable red tape to initiate change as there are parent companies with parent companies that have to consider any changes.

    First Databank Response

    May 19, 2017 – President

    Despite our pervasiveness in the marketplace we strive to continually improve and innovate. Healthcare IT is always evolving and, at the risk of using a hackneyed phrase, we need to stay ahead of the... More


  5. Helpful (3)

    "Human Resorces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've had a positive experience starting with the interview process to now. Everyone has been friendly and helpful and seem to genuinely care about the work the company does. The CEO is very down to earth and easy to talk to and cares about your input.

    Cons

    I can't think of any at this time.

    Advice to Management

    Continue to foster the current culture of caring for employees.

    First Databank Response

    Sep 23, 2016 – President

    I'm glad to hear your interview experience was positive and things are going well so far. It's people like you that have made us what we are. Thanks for the kind words. We appreciate it! -Chuck... More


  6. Helpful (2)

    "Good But Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This is an established, stable company with a comfortable atmosphere and generally friendly people. It is a good company for either very green employees who are looking to get experience or for employees who are focused on collecting a paycheck and going home.

    Cons

    This company is neither agile nor well structured. Positions pay on the low end of pay scale. There can be poor cooperation between departments which senior management does not transparently address. There are restricting work-from-home options which is very old fashioned for a tech company.

    Advice to Management

    The Bay Area is very competitive and plenty of employers offer strong benefits and rapid growth. Be competitive.

    First Databank Response

    Sep 23, 2016 – President

    Thank you for your feedback. I am happy to hear you enjoy the stable and comfortable atmosphere at FDB. We certainly hope that we attract candidates who believe in and live out our mission, and are... More


  7. "FDB is a leader driving change, innovation & interoperability focused on the medication and medical device domains."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Databank full-time (More than 10 years)

    Pros

    Exciting to be involved in a very fast pace, unconventional medical field that affects millions of people. Medication-related content is ever changing and becoming more complex with our newer pharmacogenomics knowledge.

    Cons

    Difficult sometimes to influence system vendor deployments due to their implementation choices and the difficulties they have with upgrades and change management.

    Advice to Management

    Keep up the innovation momentum..

    First Databank Response

    Sep 23, 2016 – President

    Thank you for your review. I'm glad that you are having a good experience here. We do plan to keep up the innovation momentum. Any ideas you have for new and exciting solutions to market challenges... More

  8. Helpful (1)

    "Stable Job, limited opportunity for growth"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Databank full-time

    Pros

    Very laid back office culture, as long as you complete your tasks by deadline you will be fine. The job is stable, and the nature of the work is also very stable.

    Cons

    Limited opportunity for growth

    Advice to Management

    Provide more opportunity for growth within the company

    First Databank Response

    Sep 23, 2016 – President

    I’m glad to hear that you had some positive experiences at FDB. In terms of career advancement, we are putting in more effort to define career paths and helping people find new opportunities within... More


  9. Helpful (3)

    "Dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Databank full-time

    Pros

    The compensation is not bad.

    Cons

    Management is dysfunctional. They have no idea what the employees actually do. They only care about the bottom line.

    First Databank Response

    Sep 23, 2016 – President

    I'm sorry to hear that you didn't have a good experience working here. Best of luck in what's next for you. -Chuck


  10. Helpful (1)

    "Noisy open-office layout"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at First Databank full-time

    Pros

    The work is worthwhile. It's interesting and challenging.

    Cons

    The open-office layout does not block any noise, and unfortunately a lot of people are not considerate about the noise they make. The company stocks earplugs in the supply room, but they don't help.

    Advice to Management

    It would help to have real cubicles, more conference rooms, and more space. Or you could give employees training in how to work in this kind of environment without causing disruptions.

    First Databank Response

    Sep 23, 2016 – President

    Thank you for your feedback. We take the content of these replies seriously and will evaluate your input to improve. The intention of the open floor plan in the South San Francisco office is to... More


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