Does FirstLight pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstLight employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at FirstLight. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at FirstLight?

65% of FirstLight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstLight 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at FirstLight?

Account Executive (7) , Senior Account Executive (5) , Fiber Splicer (3) , NOC Technician (3) , Account Manager (2) , Repair Technician (2) , Sales (2) , Sales Representative (2) , Systems Engineer (2)

What are the pros of working at FirstLight according to real employee reviews?

"Some good people work here" ((in 7 reviews)); "Decent work life balance." ((in 6 reviews)); "Healthcare benefits are excellent (despite Obamacare)." ((in 5 reviews)); "Great culture and generous comp plan" ((in 3 reviews))

What are the cons of working at FirstLight according to real employee reviews?

"Place sucks at negotiation on price and also management will not back you." ((in 5 reviews)); "There is absolutely no training in this place" ((in 5 reviews)); "Upper management seems very out of touch" ((in 3 reviews))

What are employees saying about FirstLight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstLight layoffs and their outlook for job security at FirstLight in 2026.

What are the top reviewed FirstLight locations?

Albany , Portsmouth , Rochester , New York , Victor , Paterson , Latham , Vestal , Fishers , Brunswick , Portland , Bedford , Pittsburgh , Northeast , Canada Creek Ranch

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FirstLight

FirstLight reviews

3.5

65% would recommend to a friend

(83 total reviews)

Jason Campbell

71% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Culture & values

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

FirstLight has an employee rating of 3.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstLight employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

5.0

Apr 7, 2026

Amazing team with great leadership and flexibility

Sr. noc technician

Recommend

CEO approval

Business Outlook

Pros

Amazing Team, Well managed, Great leadership, Efficient, No gatekeeping of knowledge, Everyone loves to learn and grow together, Flexible schedule, Competitive wages

Cons

I have not found any con's at this time

5.0

Mar 24, 2026

Great Place to Work

Account development representative

Recommend

CEO approval

Business Outlook

Pros

- Everyone including executives are very welcoming, kind, and supportive - Great work life balance - Flexible hybrid schedule - Teamwork oriented - Opportunities for advancement

Cons

- Self organization and prioritization required which may be difficult for some

5.0

Mar 19, 2026

Sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Company Culture – Positive internal culture that values collaboration and supports employees. Excellent New Hire Product Training – Comprehensive onboarding helps you quickly understand the products and services, giving a strong foundation. Opportunity to Learn Deep Technical Solutions – You gain technical knowledge in fiber networks, enterprise IT, and cloud solutions, which is valuable for career growth. Fast-Paced Environment – Work is engaging; there’s always something to do, so you won’t get bored.

Cons

High Expectations / Pressure – Fast-paced can also mean a heavy workload or aggressive sales targets, which may be stressful for some.

Viewing 1 - 3 of 83 Reviews

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Jobs at FirstLight

Contract Administrator

Fiber Design Technician

Fiber Design Technician

Fiber Design Technician

Carrier Voice Engineer