Company owned by investment firm. Thus, profits come before customer on-time deliveries.
Example: your $10K job will be pushed back even though it's due at the end of the month. The $20k job that's not due until the middle of next month will take your spot. It's all about the money.
Obnoxious sales manager.
Silo environment.
Environment (including the offices) were very dirty. It's a forging plant so it's expected.