GVTC Reviews | Glassdoor

GVTC Reviews

10 reviews

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2.3
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Ritchie Sorrells
9 Ratings

Employee Reviews

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  1. "NOC Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Manager in New Braunfels, TX
    Former Employee - NOC Manager in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GVTC full-time (More than 3 years)

    Pros

    Great Company to work for.

    Cons

    In the middle of nowhere


  2. "Trying to compete in an industry that they can't handle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GVTC full-time

    Pros

    It's in a decent location.

    Cons

    Management is out of touch with reality.

  3. "STAY AWAY FROM THIS COMPANY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grunt/Slave in New Braunfels, TX
    Former Employee - Grunt/Slave in New Braunfels, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GVTC full-time (More than 5 years)

    Pros

    people that you meet there... but even that it is not worth staying there.

    Cons

    The commission "system" if severely flawed and the "checks & balances" or lack there of has no education whatsoever. For years the company wants "you" to believe that you should be lucky to just have a job... no career growth and if you don't know the "good ole boys" you will not even be considered for a lateral move

    Advice to Management

    get some management staff and have the CEO find out what truly is happening


  4. "Good Ole Boy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grunt in New Braunfels, TX
    Current Employee - Grunt in New Braunfels, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GVTC full-time (More than 5 years)

    Pros

    family atmosphere and decent benefits

    Cons

    NO ROOM FOR ADVANCEMENT & DATED TECHNOLOGY

    Advice to Management

    get together to stimulate and motivate your core which are your employees


  5. "Stable company, but no room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Braunfels, TX
    Current Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GVTC full-time (More than 3 years)

    Pros

    Stable. Good if you're complacent and not looking to advance. San Antonio is expanding into the GVTC service area. Fiber optic cable allows faster broadband speeds.

    Cons

    No room for advancement - company hires externally before promote internally
    Don't listen to employees - all decisions are made my upper management without any input.
    Good ole boy network - it's often who you know, not what you know
    No diversity -

    Advice to Management

    Value your employees, listen to their ideas
    Believe employees can advance their career.
    Communication
    Don't hide behind industry buzzwords. Walk the talk.


  6. "GVTC is a Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I & R Tech in New Braunfels, TX
    Current Employee - I & R Tech in New Braunfels, TX
    Recommends
    Approves of CEO

    Pros

    Great benefits 401K, Eye, Dental and Health Insurance very affordable
    Leading edge of Technology
    Yearly Bonus
    Great group of people to work with.

    Cons

    Advancement leaves alot to be desired.
    Communication between departments is next to none no one seems to know what changes have been made till after its done.
    Repairs that needs to be done take too long and when you find out they have been done it may be weeks later or never.

    Advice to Management

    Bring all departments into a single unit and allow everyone to communicate with each other on how the repair projects are going. The CSR's. The I &R Techs. The Engineer Dept. The C O Dept. And The NOC Dept. all need to be in communication together on all projects. We need to get these projects completed in a timely manner to Retain our Customer Accounts so that when we are selling new accounts the company grows instead of staying around the same Number of subscribers year after year.


  7. "A Good Old Boy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Great hours, decent pay, decent benefits, etc.

    Cons

    No room for advancement.....the position you're hired into will be the only position you have there.

    Advice to Management

    Communicate, communicate, communicate.....and trim some of the upper management "fat".

  8. Helpful (1)

    "Not a company if you have integrity and pride in what you do."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Small company, a break from Corporate USA. Comprehensive medical plan, somewhat competitive. Strong infrastructure and company owned facilities are an asset.

    Cons

    Small town company's often employee small minded employees thus retarding growth potential and the ability to remain competitive. The integrity of the company is damaged and subscribership is limited to monopoly and no customer choice. The archaic management style and the lack of leadership insight will continue to choke any possibilities to continue as a provider. As the competition continues to move into this territory, customer bases will continue to decrease.

    Advice to Management

    Employee diversity and embrace it. Learn from your competitors and place more emphasis on your CHANGE. Value your customers and step up your game in providing customer service. Upper management should be more engaged in daily operations and results.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I & R Tech
    Former Employee - I & R Tech
    Recommends
    Approves of CEO

    Pros

    benefits and ease of time off requests

    Cons

    too much work for some

    Advice to Management

    recognize good employees


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I & R Tech
    Former Employee - I & R Tech
    Recommends
    Approves of CEO

    Pros

    Good pay, good benefits nice work locations

    Cons

    alot of work for good tech's, if your a good employee you carry the load of the bad ones

    Advice to Management

    Make employees responsible for their own work and give preference to the employees that get the job done and know their job