GuideSpark Reviews | Glassdoor

GuideSpark Reviews

Updated October 24, 2017
95 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
GuideSpark CEO Keith Kitani
Keith Kitani
76 Ratings

95 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • work / life balance is promoted but work is piled on so that it's hard to maintain the balance (in 8 reviews)

  • Related to this is the Open Enrollment season which is tougher on the content team (in 8 reviews)

More Pros and Cons

  1. "RDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RDR in San Francisco, CA
    Current Employee - RDR in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GuideSpark full-time (Less than a year)

    Pros

    Good mentorship, Hard Working Peers, great vibes in the office. Competitive. a great place to get your feet wet in sales

    Cons

    Not always easy hitting the phones, but its a great skill to have

    Advice to Management

    keep working on differentiating our product


  2. Helpful (5)

    "Maybe reconsider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GuideSpark full-time

    Pros

    Nice coworkers, fun atmosphere, some decent perks. It can be a useful place to network

    Cons

    Lack of transparency, unstable work environment, poor leadership, toxic, sometimes aggressive environment. A lot of contract workers were brought on this year after being given promises of a full-time job. Guidespark made a persuasive enough offer for some people to leave permanent jobs or relocate with the idea that a full-time position was waiting for them. It wasn't, and they've all been dismissed. Contract workers are promised overtime pay but may only get approved for OT hours after the rush passes. Very male dominated with a lot of egos.

  3. Helpful (10)

    "Content Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Strategist in Redwood City, CA
    Former Employee - Content Strategist in Redwood City, CA
    Negative Outlook
    Disapproves of CEO

    I worked at GuideSpark full-time (More than a year)

    Pros

    Opportunity to learn and develop skills on your own. There are some amazing people who work here, the company's only hope.

    Cons

    Leadership are chickens w/ heads cut off. No help, only hostility and a rare employee who actually wants to accomplish something.

    Advice to Management

    Listen to your employees, not the executives or directors. They are worthless. There are a few people on the engineering team who know what they're doing.


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer in Redwood City, CA
    Current Employee - User Experience Designer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GuideSpark full-time (Less than a year)

    Pros

    Coworkers are nice and friendly. Easy to collaborate with. People are very hard working, very positive and very talented.
    Very diverse and laid-back. It's a fun place to work.
    The campus is very pretty. (Redwood city)
    I really appreciate the positive feedbacks I have received from people I am working with. It makes me feel rewarding and also helps me to grow.

    Cons

    Some software choice that we are using is... weird... I hope we can switch to some more efficient, more easy to use tools.


  5. Helpful (1)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Menlo Park, CA
    Former Employee - Designer in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GuideSpark full-time (More than a year)

    Pros

    Great culture and sense of team work / pride. Very fun management team. They were really good about having 1-on-1s with each person on the team to keep on track with goals and performance. There were a lot of fun events / rewards during the busy season to keep people motivated. If you work hard, there is a lot of opportunity to get promoted and get the recognition you deserve.

    Cons

    During busy season (open enrollment season) work hours could get VERY long. It wasn't uncommon for people to stay at the office late into the evening - 8 or 9 pm or take work home. They would hire a lot of contract workers for the season to offset the extra work but it didn't always seem like enough. They then had to let go off all these contract workers, which is sad. Even though the culture is great, people seem to come and go very often, which affects morale.


  6. Helpful (2)

    "Good place overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at GuideSpark full-time

    Pros

    Talented, passionate people.
    Smart product.
    Overall fun environment.

    Cons

    The executive staff asks too much of its employees. They can only use the "we're a start-up" card for so long before it starts becoming labor abuse.

    Advice to Management

    Take better care of the content and customer success teams.


  7. Helpful (6)

    "Difficult but hopeful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GuideSpark full-time (More than a year)

    Pros

    Big name clients
    FINALLY starting to see some decent new products
    Office is nice
    Engineering seems to have leveled-up
    Changes from fall reorg have started to pay off in some areas

    Cons

    Everyone is spot on about exec leadership. They seem to be very out of touch with reality and have very little buyin from the rest of the company and they don't really seem to care.
    Product teams are doing what they can with scattered exec focus. Decent new product seems to be coming out despite exec's lack of focus. Not sure how long that will last.
    Sales execs have very little materials to go on (very small marketing team) and have to deal with a ton of changes at once.
    Drama between departments.
    So much wasted time because of misalignment.

    Advice to Management

    Focus: We have the makings of a new decent product for once that we can sell, but you are biting off too much. Nobody in the company believes we will stick to the current plan.

    Culture: It's starts at the top, but CEO is not very visible and doesn't feel like some of the major issues are worth his time.

  8. Helpful (1)

    "Intern view of growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of fun and great people

    Cons

    Low Pay for summer intern


  9. Helpful (6)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GuideSpark full-time (More than a year)

    Pros

    Good location. Some very talented artists and designers.

    Cons

    CEO has no clue how to run a business. Reward for no sales? Promote and give more responsibility. Idiotic business decisions.

    Advice to Management

    Board needs to replace CEO if there is any chance of saving the business.


  10. Helpful (7)

    "Haven't seen a bright future here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GuideSpark full-time (More than a year)

    Pros

    Good office
    Some of the free food are good

    Cons

    Very poor compensations
    Limited opportunities to learn
    Self-defined market turns to be wrong
    No wonder about the company's business is going down so fast
    Really double about whether senior managers have a great vision about the solution you are providing to solve customers' problems
    Product Managers are not designing a useful product to help the company solve problems
    Managers are not able to recognize smart and talented people
    Waste money on hiring mediorcrites, because managers can't recognize and afford smart people
    No need to work hard, because you won't get more
    No wonder smart people keep leaving
    Never dream about a bright career future in the company
    Product development department can't make differences to help the company


Showing 95 of 108 reviews
Reset Filters