Does HCSS pay their employees well?

According to anonymously submitted Glassdoor reviews, HCSS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HCSS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at HCSS?

86% of HCSS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCSS 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at HCSS?

Technical Support Analyst (31) , Software Developer (15) , Software Engineer (6) , Technical Support (6) , Business Solutions Analyst (4) , Implementation Specialist (4) , Internship (4) , (3) , Implementation Associate (3) , Intern (3) , Sales (3) , Sales Manager (3) , Senior Software Developer (3) , Software Development Intern (3) , Business Analyst (2)

What are the pros of working at HCSS according to real employee reviews?

"People are great and they care about each other" ((in 37 reviews)); "The culture is amazing and so are the people." ((in 29 reviews)); "Benefits are great." ((in 25 reviews)); "Great work / life balance" ((in 10 reviews)); "Pay is competitive and for the right fit, this is a company that can provide career growth." ((in 9 reviews))

What are the cons of working at HCSS according to real employee reviews?

"Management also does not take responsibility for its mistakes but will come down hard on the every day worker." ((in 10 reviews)); "Some managers are also too hands off or biased, making it difficult to explain issues when they arise or understanding the level of importance on issues that come up." ((in 6 reviews)); "I also felt that some of the ideas from upper management sound great on paper and they pushed down with out making sure it really would work." ((in 6 reviews)); "Little collaboration with senior leadership" ((in 6 reviews)); "The software is dated and not very innovative" ((in 5 reviews))

What are the top reviewed HCSS locations?

Sugar Land , Houston , Stafford , Southfield , Friendswood , Spring

HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)

Steve McGough

95% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews

5.0

Jun 3, 2026

Working for a best place to work company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

HCSS Response

3w

Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!

4.0

May 22, 2026

Strong culture and leadership, but onboarding is tough

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company culture, strong leadership, and generous benefits package

Cons

Onboarding pressure, excessive assignments for newcomers, lower pay, and noisy office environment

HCSS Response

1mo

We appreciate you taking the time to leave a review and are glad to hear you’ve had a positive experience with our culture and leadership team. Feedback on onboarding and the overall new-hire experience is important to us, and we’re continuing to refine our processes to ensure employees feel supported, prepared, and connected as they transition into their roles. Thank you again for sharing your perspective.

4.0

May 6, 2026

Nice hybrid work schedule, but feels micromanaged

Business solutions analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule is nice

Cons

Over emphasis on metrics, and feeling like you’re being babysat

HCSS Response

1mo

Thank you for taking the time to share your feedback and for being part of HCSS for over three years! We’re glad to hear the hybrid schedule has been a positive part of your experience. As we continue to grow, we’re always working to balance collaboration, communication, and support across teams. We appreciate employees sharing their perspectives, as feedback helps us continue improving the overall experience at HCSS. We truly appreciate your contributions and wish you continued success here at HCSS!

Viewing 1 - 3 of 235 Reviews

Jobs at HCSS

Weekend Technical Support Analyst

Technical Support Analyst

Senior Manager, People Services

Senior Analyst, Corporate FP&A

HCSS

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Reviews by job title

Working for a best place to work company

Strong culture and leadership, but onboarding is tough

Nice hybrid work schedule, but feels micromanaged

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