Hawaiian Airlines Reviews | Glassdoor

Hawaiian Airlines Reviews

Updated February 9, 2017
66 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
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Mark B. Dunkerley
40 Ratings

66 Employee Reviews

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Pros
  • It'll be difficult to take advantage of flight benefits off that bat as people with more seniority will bump you off a flight (in 16 reviews)

  • great company to work for, great people, great passengers (in 8 reviews)

Cons
More Pros and Cons

  1. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hawaiian Airlines part-time

    Pros

    Great coworkers and positive work environment

    Cons

    Sometimes shifts are too many a week


  2. "Marketing Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Honolulu, HI
    Former Employee - Marketing Coordinator in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawaiian Airlines full-time (More than 3 years)

    Pros

    Great family atmosphere, marketing team looks out for one another, helps each other

    Cons

    IT is terrible. Their ability to be innovative and creative is severely limited due to IT restrictions


  3. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Los Angeles, CA
    Former Employee - Director in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hawaiian Airlines full-time (More than 8 years)

    Pros

    Travel Benefits, Location and Employees.

    Cons

    Undefined Management and HR Practices for employee separations. Management has no loyalty to 10 year employees. Staff reorganizations will bump lower positions which affect career employees, so don't expect any protection from being bumped out of a job by a higher level employee or Sr. Management buddy.

    Advice to Management

    Develop and adhere to strict policies that protect your experienced management staff. It's hard to articulate here, due to the policy retention and separation complexities that this company does not understand.


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  5. "Corporate Life at its Finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Honolulu, HI
    Former Employee - Specialist in Honolulu, HI
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hawaiian Airlines full-time (Less than a year)

    Pros

    Travel benefits and compensation are definitely going to be the highlights here. It'll be difficult to take advantage of flight benefits off that bat as people with more seniority will bump you off a flight. Planning standby travel can also be an added stress since you aren't guaranteed a seat and will be reprimanded for missing work due to a missed flight.

    Cons

    Prepare to be held to high expectations and long hours to prove your worth. Everyone here has their own approaches to doing things so it's challenging to find out proper methods and you end up depending on yourself to blaze a trail and getting the teams to jump on board.

    Advice to Management

    Strive to show the knowledge and leadership to inspire and educate your team rather then offloading on to other parties.


  6. "Slow and Steady if you want to Succeed"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Hawaiian Airlines (Less than a year)

    Pros

    Travel benefits can be fun.

    Cons

    Not a place for driven, smart, capable people who operate with a sense of urgency.


  7. Helpful (1)

    "Station Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for, great people, great passengers

    Cons

    limited flights to the mainland


  8. "One 'Ohana"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hawaiian Airlines (More than 10 years)

    Pros

    Many employees have been around for decades and even though the company is growing, people are treated like family regardless of position. Most employees take care of each other and do everything they can to support each other instead of throwing each other under the bus to get ahead. Real cooperation.

    Cons

    Changes in Senior Executive team have lead to a less "family" oriented feel. Definitely less trust in Senior Management.

    Advice to Management

    Support your employees and "do what is right".


  9. Helpful (1)

    "Training and Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Hawaiian Airlines full-time (More than 3 years)

    Pros

    Friendly work environment, choose your hours, flight benefits.

    Cons

    Not a lot of paid time off. Strict dress code. Cannot work from home, no raises annually.


  10. Helpful (1)

    "I enjoyed my time with HA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company culture, wonderful co-workers, the aloha spirit, mostly happy customers

    Cons

    difficult to get time off, strict company policies not always customer-friendly, difficult to transfer to different departments

    Advice to Management

    sometimes you should consider compromising profit for customer happiness


  11. Helpful (3)

    "Work-Life Balance Non-Existent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wake Island, HI
    Former Employee - Anonymous Employee in Wake Island, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hawaiian Airlines full-time (More than a year)

    Pros

    People! The people who work for HA are proud, and dedicated to their company and co-workers 100% of the time, in spite of management missteps.

    Cons

    Management speaks highly of the importance of work-life balance, but their actions prove this to be mostly rhetoric. Managers are expected to work ridiculously long hours. Not occasionally. Not in rare instances. All the time.

    Advice to Management

    HA's goals for where they'd like to take the company are both lofty and admirable. The company continues to grow and transform from the sleepy island carrier to an international competitor. But it cannot be done without growing the employee base in congruence with the increased workload.



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