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Hawaiian Airlines

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Hawaiian Airlines

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Hawaiian Airlines Reviews

Updated May 16, 2022

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Found 266 of over 284 reviews

3.9
77%
Recommend to a Friend
76%
Approve of CEO
Hawaiian Airlines President and Chief Executive Officer Peter R. Ingram
Peter R. Ingram
98 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hawaiian Airlines and is not affected by filters.

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  1. 5.0
    Current Employee

    Great Company, Radical Changes in motion for tech space

    May 7, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great opportunity to learn a lot of new technologies, IT is in the process of a big transformation Leadership(IT) is phenomenal

    Cons

    Revolving door due to not focusing on retention, Pays under market hence why its a revolving Door

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  2. 5.0
    Former Employee

    Service

    May 11, 2022 - Customer Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ShRing the Aloha spirit and portraying services throughout the world.

    Cons

    Nothing to report in this area

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  3. 2.0
    Current Employee, more than 5 years

    No real pros, only cons to HA

    Mar 16, 2022 - Manager Safety Management Systems in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No real pros. Most people are great.

    Cons

    -Low pay despite tenure requirements for promotion and the sheer job duties -No long term planning -Promotions net you you're nee job duties and your old duties. Backfilling your old position moves at a snails pace if it's even approved to remain. -Lack of overall resources -Management lacks EI and doesn't actively listen to employees -Will hire internally over external candidates -Still must report into the office -Open floor concept design, no privacy or ability to escape

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    4 people found this review helpful
  4. 4.0
    Current Employee

    ok

    May 10, 2022 - Director of Maintenance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits from the company. health, flying, dental

    Cons

    working hours may be a little too long

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  5. 4.0
    Current Employee, less than 1 year

    Flying benefits

    May 8, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flying benefits, great coworkers, great vision and mission

    Cons

    Below average pay, stressful situations

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  6. 5.0
    Current Employee

    Customer Service Representative

    May 4, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly coworkers, flying benefits, and great company values

    Cons

    Not the greatest pay as a customer service representative.

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  7. 2.0
    Former Employee, more than 5 years

    Travel benefits and cool but doesn’t pay enough

    Jan 19, 2022 - Anonymous Employee in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You and companion fly free and parents just pay taxes. If the first class seats are open and you are going to travel and your seniority is the highest out of all the workers flying you’ll get first class which is really awesome!

    Cons

    The interview is extremely long. You have an application the phone interview. If you pass that you go into a group interview of maybe 30 people. After that they make cuts and have different members of management and current staff do a panel interview and for us they picked 5 people. Once that is completed you have UNPAID TWO WEEK TRAINING that’s 8 hours a day Monday to Friday. You have about 4 tests to take per day. After the final two weeks of you do not pass the test you do not get the job. Also if you are late at any point for those two weeks you are out. The pay is way too low for the expectations and security standards we have to uphold. It’s pretty close to minimum wage. And yes the perks of flying free are great but you need to have another job or a significant other who can provide that income to truly travel and use your perks.

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    4 people found this review helpful
  8. 2.0
    Former Employee, more than 3 years

    You'll need a second job while working here

    Apr 25, 2022 - Customer Service Agent in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friends become family. Flying benes

    Cons

    Favoritism Management is horrible especially with Chief Agents. Some of them need lessons on communication. If you can't train properly or have the willingness to train others, then you shouldn't be a Chief Agent. Pay. You'll need a second job to survive. COMMUNICATION like said before.

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    1 person found this review helpful
  9. 4.0
    Current Employee

    good place to work

    May 3, 2022 - Lead Aircraft Mechanic 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As a company it incorporates lots of good values

    Cons

    It consists of a small airline network

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  10. 5.0
    Current Employee, less than 1 year

    The best

    May 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing people the best place to work

    Cons

    None can’t think of amy

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Viewing 1 - 10 of 266 Reviews

Hawaiian Airlines Reviews FAQs

Hawaiian Airlines has an overall rating of 3.9 out of 5, based on over 284 reviews left anonymously by employees. 77% of employees would recommend working at Hawaiian Airlines to a friend and 62% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Hawaiian Airlines employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hawaiian Airlines. This rating has been stable over the past 12 months.

77% of Hawaiian Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hawaiian Airlines 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Hawaiian Airlines to be culture, coworkers, benefits and the cons to be senior leadership, management, career development.

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Hawaiian Airlines photo of: Open Office Concept - Hawaiian Airlines Corporate Office
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