Hawaiian Airlines Reviews
Updated May 16, 2022
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Found 266 of over 284 reviews
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Top Review Highlights by Sentiment
- "Only one manager at the LAX station tries her best to make employees feel comfortable and welcomed, but the rest of them is just ignorant." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Hawaiian Airlines and is not affected by filters.
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- Current Employee★★★★★
Pros
Great opportunity to learn a lot of new technologies, IT is in the process of a big transformation Leadership(IT) is phenomenal
Cons
Revolving door due to not focusing on retention, Pays under market hence why its a revolving Door
Continue reading - Former Employee★★★★★
Pros
ShRing the Aloha spirit and portraying services throughout the world.
Cons
Nothing to report in this area
- Current Employee, more than 5 years★★★★★
Pros
No real pros. Most people are great.
Cons
-Low pay despite tenure requirements for promotion and the sheer job duties -No long term planning -Promotions net you you're nee job duties and your old duties. Backfilling your old position moves at a snails pace if it's even approved to remain. -Lack of overall resources -Management lacks EI and doesn't actively listen to employees -Will hire internally over external candidates -Still must report into the office -Open floor concept design, no privacy or ability to escape
Continue reading - Current Employee★★★★★
Pros
Benefits from the company. health, flying, dental
Cons
working hours may be a little too long
- Current Employee, less than 1 year★★★★★
Pros
Flying benefits, great coworkers, great vision and mission
Cons
Below average pay, stressful situations
- Current Employee★★★★★
Pros
Friendly coworkers, flying benefits, and great company values
Cons
Not the greatest pay as a customer service representative.
- Former Employee, more than 5 years★★★★★
Pros
You and companion fly free and parents just pay taxes. If the first class seats are open and you are going to travel and your seniority is the highest out of all the workers flying you’ll get first class which is really awesome!
Cons
The interview is extremely long. You have an application the phone interview. If you pass that you go into a group interview of maybe 30 people. After that they make cuts and have different members of management and current staff do a panel interview and for us they picked 5 people. Once that is completed you have UNPAID TWO WEEK TRAINING that’s 8 hours a day Monday to Friday. You have about 4 tests to take per day. After the final two weeks of you do not pass the test you do not get the job. Also if you are late at any point for those two weeks you are out. The pay is way too low for the expectations and security standards we have to uphold. It’s pretty close to minimum wage. And yes the perks of flying free are great but you need to have another job or a significant other who can provide that income to truly travel and use your perks.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Friends become family. Flying benes
Cons
Favoritism Management is horrible especially with Chief Agents. Some of them need lessons on communication. If you can't train properly or have the willingness to train others, then you shouldn't be a Chief Agent. Pay. You'll need a second job to survive. COMMUNICATION like said before.
Continue reading - Current Employee★★★★★
Pros
As a company it incorporates lots of good values
Cons
It consists of a small airline network
- Current Employee, less than 1 year★★★★★
Pros
Amazing people the best place to work
Cons
None can’t think of amy
Hawaiian Airlines Reviews FAQs
Hawaiian Airlines has an overall rating of 3.9 out of 5, based on over 284 reviews left anonymously by employees. 77% of employees would recommend working at Hawaiian Airlines to a friend and 62% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.
77% of Hawaiian Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hawaiian Airlines 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Hawaiian Airlines to be culture, coworkers, benefits and the cons to be senior leadership, management, career development.
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