HealthStream Reviews

Updated Apr 27, 2021

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3.7
65%
Recommend to a Friend
85%
Approve of CEO
HealthStream Chairman, President, and CEO Robert A. Frist Jr.
Robert A. Frist Jr.
116 Ratings
Pros
  • "Great stable company with great people(in 13 reviews)

  • "Very hard working development staff(in 12 reviews)

  • Cons
  • "To provide a small example, it's a bit cringey each year to hear the annual speech about how our 401K match is not an entitlement(in 8 reviews)

  • "Poor health benefits, a little rigid about working remotely, senior management is complacent and doesn’t seem to truly care in company mission(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      A great company

      Mar 22, 2021 - Account Executive in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, Education, The vision, Work / life balance, the people.

      Cons

      Number of annual account changes

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    2. 2.0
      Current Employee, more than 5 years

      Product Manager

      Apr 27, 2021 - Product Manager in Nash, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance most days. Great co-workers.

      Cons

      Very poor 401k package, (most years only 2% (!!!) match when the Executive team is spending 60+ million dollars purchasing other companies during covid with no merit increases), no structured plans when things are getting rolled out. expensive family medical premiums-high deductible plan. No contribution towards HSAs. Too much change with leadership (not going in the right direction) HSTM has changed dramatically in the past couple years.

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      1 person found this review helpful
    3. 4.0
      Former Employee, less than 1 year

      Nice

      Apr 23, 2021 - Account Executive in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people. Everyone has good attitude

      Cons

      Not much upward movement for people

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    4. 3.0
      Former Employee, more than 5 years

      Just say “yes”

      Apr 21, 2021 - AVP-product Manager in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met lots of great people that had a true passion for their work. Bobby Frist is dedicated to the company mission & success. A true entrepreneur with a passion for innovation.

      Cons

      No work/life balance No boundaries—all of your time is their time & that’s still not good enough for some executive Leaders. When Bobby largely stepped back from the Presidential role, the work culture took a step backwards, as well.

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    5. 4.0
      Current Employee, more than 1 year

      Great place to work starting out. Not much growth

      Mar 8, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome culture with capacity to make a lot of money as a newly college grad. Leadership is very open to new ideas and gives great learning potential and skills for future careers.

      Cons

      Not much room for growth. Trying to get a new position is very political. You can be told you are next in line and then without a notification of a job even opening they will give it to someone else secretly.

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    6. 2.0
      Current Employee, more than 5 years

      Beware of the executive team and the sales pitch on culture

      Dec 18, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some awesome co-workers. Work life balance (dependent on manager though)

      Cons

      401(k) program No merit increases for 2020 due to budget concerns during COVID. BUT they have bought 4 companies just this year. They gave a small bonus to keep the disgruntled employees quiet. No upward mobility. Compensation is a joke. The pay for amazing employees is so low. If you’re not an exec fav-good luck! The execs want to run this company however they feel. They do not take employees into consideration. They are so lucky there are great employees and some managers that drive the culture they boast about but do not practice. The CEO is so disconnected to the regular employee. He told the company in a town hall that the 401(k) is a perk and we should be appreciative of the pathetic discretionary match. ITS OUR RETIREMENT NOT A PERK. The execs put those in leadership roles that they know will be puppets and won’t make waves or ask questions to make the company better.

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      3 people found this review helpful
    7. 4.0
      Current Employee, less than 1 year

      Great organization

      Apr 10, 2021 - Marketing in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture , Beautiful facility, great teamwork, informative management.

      Cons

      Compensation Leadership changes Workflow confusion at times

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    8. 4.0
      Current Employee, more than 3 years

      Good people low pay

      Mar 1, 2021 - Account Executive in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great people. Very stable. Fun work environment. Great opportunities for growth within the company.

      Cons

      The pay is pretty low compared to the industry and they really make you fight for your money

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    9. 1.0
      Former Employee, more than 5 years

      little to no opportunity for women or people of color

      Mar 31, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it was a good company 5 years ago

      Cons

      little to no opportunity for women or people of color unconscious bias - the company is a bit sexist pay is very low compared to other healthcare companies I was burned out of my time there

      1 person found this review helpful
    10. 5.0
      Former Employee, more than 3 years

      Great company

      Feb 23, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good CEO, management is laid back.

      Cons

      None really that I can think of

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