HealthStream Reviews | Glassdoor

HealthStream Reviews

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Found 147 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
83%
Approve of CEO
HealthStream CEO Robert A. Frist Jr.
Robert A. Frist Jr.
91 Ratings
Pros
Cons
  • "To provide a small example, it's a bit cringey each year to hear the annual speech about how our 401K match is not an entitlement(in 7 reviews)

  • "Poor health benefits, a little rigid about working remotely, senior management is complacent and doesn’t seem to truly care in company mission(in 7 reviews)

More Pros and Cons
  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at HealthStream full-time

    Pros

    Great team, encouraging people and fun atmosphere.

    Cons

    Benefits for family planning, 401k matching

    HealthStream2019-01-08
  2. "All the good people are leaving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HealthStream full-time for more than 6 years

    Pros

    Good work/life balance. Jobs are easy and expectations of people are low. New building is nice but all open (to save on expense). New building location is nice and includes some walkable places for lunch. Leaving early or late is key though for traffic issues. Non-managers are friendly All desks are sitting/standing desks which is very nice.

    Cons

    New culture with new GM has caused a lot of people to leave and current staff to change behaviors. GM talks about all levels of employees behind their backs. It’s uncomfortable, but everyone laughs no matter how inappropriate because no one wants to be kicked to the outer circle. Those people get treated very poorly. Benefits like 401k matching is not guaranteed. The CEO still sees these as entitlements that employees...

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    Advice to Management

    Expect leadership to treat employees with the same amount of respect that customers get. Look into “servant leadership” to improve the current trajectory of management culture. Too much us vs. them mentality with management, and it’s not your employees you’re hurting which is your goal, it’s your customers (the people who your employees serve). Hire leaders for management who have a heart for managing people. Strategic...

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    HealthStream2019-05-16
  3. "Great Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Project Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthStream full-time for more than 6 years

    Pros

    Professional Development/Continuing Education Assistance Casual Work Environment Great Team Culture Good People

    Cons

    Conservative Salaries Undefined Career Paths Employee Turnover Occasionally Limited Advancement Opportunities

    HealthStream2019-03-13
  4. Helpful (1)

    "Few minorities in leadership positions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Approves of CEO

    I have been working at HealthStream full-time

    Pros

    Good working environment Work from home Beautiful office space being constructed Ok salary and benefits.

    Cons

    Not much opportunity to be promoted. Lack of minorities in leadership sends a bad message .

    Advice to Management

    Need more minorities in leadership. It’s 2019.

    HealthStream2019-03-18
  5. Helpful (3)

    "Just a liiiiittle bit cultish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HealthStream full-time for more than a year

    Pros

    Lots of good people work here. It's a large enough company you can probably move around if you don't like your current department. If you can stomach the kool-aid you'll probably like it.

    Cons

    Some folks in HR and senior management have an almost cultish attitude toward the company and seem to think they're doing you a great big favor by allowing your employment. The "classes" they force employees to take are maddening. The test you have to endure after the classes are insulting. They love to brag about their benefits, but I'm not impressed. PTO is limited, health plan is too expensive (for families) etc.

    Advice to Management

    OMG stop it with the "classes" already! I realize the company was founded to educate healthcare workers, but employees need a break to do their actual job. We are capable and intelligent adults. Forcing us to read dozens of slides aloud for the class while talking down to us like middle school children doesn't exactly earn loyalty.

    HealthStream2019-03-15
  6. Helpful (3)

    "Nice Place to Work but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at HealthStream full-time for more than 6 years

    Pros

    Generally nice place to work. Friendly co-workers, great atmosphere.

    Cons

    No career path, slow career growth Lousy 401K

    Advice to Management

    Try anonymous surveys if you really want to know why employees wont recommend friends to work there. Few believe the previous employee surveys are not tracked.

    HealthStream2019-02-11
  7. Helpful (5)

    "Don't try hard...it gets you nowhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HealthStream full-time for more than 2 years

    Pros

    - Flexibility to work from home - Lots of training opportunities - Managers are approachable - Coworkers are friendly and easy to work with

    Cons

    - You're expected to know EVERYTHING despite not being told anything. - The harder you work, the more work they put on you while other members coast by. You're expected to pick up the slack when other team members can't fufill their job description. Instead of managers confronting those team members who are not trying, they expect others who have given 110% since Day 1 to fix it. You are viewed as a "workhorse"/"machine"...

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    Advice to Management

    It's supposed to be team effort. Also, if you want people to stay, treat them like humans. Cutting too much slack for employees who don't deserve it has a negative effect on hardworking employees in the long run.

    HealthStream2019-01-29
  8. "Implementations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Implementation Specialist in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at HealthStream full-time for more than 4 years

    Pros

    The are no positives for verity

    Cons

    High school click atmosphere, no training

    Advice to Management

    Get some qualified managers

    HealthStream2019-02-17
  9. Helpful (1)

    "Great Culture, Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at HealthStream full-time

    Pros

    Work.Life.Balance. Great people to work with.

    Cons

    Low pay, terrible benefits. There is no structure to promotions.

    Advice to Management

    Create career paths for your employees

    HealthStream2019-01-04
  10. Helpful (3)

    "Decent company but room to improve in all areas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at HealthStream full-time

    Pros

    Great people on teams Pretty good office location as far as ambiance Good vision in important industry Pretty solid vision for marketplace

    Cons

    Terrible buildout planned for new corporate office.....10 years ago it made sense but very little employee excitement about it now and serious concerns and lack of energy around it. Several people in different departments contemplating career move away as a result. Salary and benefits NOT market value despite executive message that they are. You can’t pay someone 100K, next guy 60K and say we pay market avg. of 80K...........

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    Advice to Management

    Make the tough but RIGHT decisions on compensation. Don’t settle for market value with pay and benefits. Help set the market standard because your employees want to stay........it’s just being made harder and harder to do so.

    HealthStream2018-12-17
Found 147 reviews