HealthStream Reviews | Glassdoor

HealthStream Reviews

Updated April 18, 2017
87 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
HealthStream Chairman, President, and CEO Robert A. Frist Jr.
Robert A. Frist Jr.
49 Ratings

87 Employee Reviews

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Pros
  • Generally positive atmosphere with really great people as co-workers (in 7 reviews)

  • This is a fast growing company with a lot of good people (in 5 reviews)

Cons
  • Salary for long term employees is often not near market (in 3 reviews)

  • They do not engage remote employees effectively and the benefits (particularly 401k match) are not great (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "HealthStream is a great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Onboarding Specialist in Nashville, TN
    Current Employee - Onboarding Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthStream full-time (More than a year)

    Pros

    HealthStream is a forward-thinking company that offers great opportunities in many career areas. The company is growing very quickly.

    Cons

    Career paths are not always clear here.


  2. "Patient interviewer"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Patient Interviewer in Laurel, MD
    Current Employee - Patient Interviewer in Laurel, MD
    Doesn't Recommend

    I have been working at HealthStream full-time (More than a year)

    Pros

    The job is pretty laid back. You get 2 leave earlies or come in late each month. You get an emergency call out every quarter which can last up to 3 days with no penalty

    Cons

    You run out of surveys. You're calling the same hospital and people. The supervisors lack communication & they are closing this location April 18th so everyone will be laid off

    Advice to Management

    Communicate


  3. "Overall Great Job Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Experience Interviewer in Nashville, TN
    Former Employee - Patient Experience Interviewer in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HealthStream full-time (Less than a year)

    Pros

    -Easy job to learn.
    -Great work environment.
    -You can keep to yourself for the most part.
    -Very easy to be consistently successful.

    Cons

    -Kind of gets repetitive.
    -Clients can be rude.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Would not reccomend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Nashville, TN
    Former Employee - Sales Representative in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HealthStream full-time (More than a year)

    Pros

    Great work life balance, if you don't like working at all. No accountability. Good health benefits.

    Cons

    poor pay. poor management. poor operations. poor implementations. healthstream does not know how to keep employees or engage them. my team had 75% turnover in the first year i was there.

    Advice to Management

    engage your employees. take the time to invest in them. dont take 2 months vacation. work harder. actually work.


  6. "Great for new prospects"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at HealthStream full-time (More than a year)

    Pros

    Great work environment and hourly schedule.

    Cons

    A bit of a micromanagement environment,


  7. "Solutions representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HealthStream full-time (More than a year)

    Pros

    Great work environment to work at. Sales leaders also tend to micromanage instead of coach and encourage. Strong selling structure as well.

    Cons

    Regions and territories not distributed equally. Also, comp plan has been decreasing the last couple of years.

    Advice to Management

    Don't decrease comp plans every year. Get a better sales environment by including more training and development for staff.


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Nashville, TN
    Current Employee - Account Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HealthStream full-time (More than 3 years)

    Pros

    Flexible work environment.

    Cons

    Pay is not competitive. Forced to higher inexperienced reps into higher sales roles. High turnover. Terrible benefits.

    Advice to Management

    Hire experienced sales professionals. Competent people want to work with competent people. Be open and honest with team members.


  9. "Implementation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Nashville, TN
    Current Employee - Implementation Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthStream full-time (Less than a year)

    Pros

    Great work and life balance.

    Cons

    Pay could be better as well as insurance.

    Advice to Management

    Please create a better tuition reimbursement program.


  10. "Operations Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Laurel, MD
    Current Employee - Supervisor in Laurel, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HealthStream full-time (More than a year)

    Pros

    Great company to work for. Great management group and a wonderful environment. One of the best companies I've ever worked for!

    Cons

    The pay is not competitive with similar positions. The tools given to succeed are outdated, but the expectations are the same.


  11. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Member in Nashville, TN
    Former Employee - Production Member in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthStream full-time

    Pros

    I loved working there. Great staff, hard working people. They were like family.

    Cons

    Would have liked higher pay for the amount of time I had been there but I believe it was fair.


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