HelloFresh Reviews
67% would recommend to a friend
(2076 total reviews)
Dominik S. Richter
77% approve of CEO
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Found 2,076 of over 3K reviews
Updated Nov 29, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" (in 124 reviews)
- "There's a great benefit scheme that includes free gym (!!!) and discounts on boxes for yourself." (in 107 reviews)
Ratings by Demographics
This rating reflects the overall rating of HelloFresh and is not affected by filters.
- 5.0Nov 17, 2023DirectorCurrent Employee, more than 3 yearsNew York, NY
Pros
- Start-up environment that is rapidly changing
Cons
- Lack of direction from leadership
HelloFresh Response2wThank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, CT & Your HelloFresh HR Team
- 3.0Nov 28, 2023Quality Assurance TechnicianFormer Employee, more than 1 yearAurora, IL
Pros
During the period I was there, it was possible to work a lot of hours, which was good for the wallet.
Cons
Those in charge greatly benefited the people who were part of their circle, harming many competent workers, which in my opinion shows a lot of professional immaturity. They promote people who are completely unprepared for the position, never undergo training for anything and report new procedures every day, meaning there is no standard to be followed. each shift works differently. supervisors even try to implement some rules but each employee ends up doing it differently, demonstrating that they really don't care about their work and are only there to keep hours.
- 1.0Oct 18, 2023Business AnalystCurrent Employee, more than 1 yearNew York, NY
Pros
Employee product discount, casual dress code
Cons
Severe lack of talent and organization. Department to department goals are not aligned, often causing other teams projects to impede on another’s. Less than competent departmental leadership who are usually only in their positions due to tenure rather than talent or ability. Company preaches the “egoless environment” but I’ve never seen bigger egos in my life. The same leaders love to push back on innovative tools or projects they don’t understand simply out of fear of change or because they like to hear themselves say no. Favouritism and cliques as bad as in a 7th grade schoolyard. Good luck during performance reviews, as they are done on a literal bell curve. Employees are told to “strive for a 3”, but only those given 4.5 or above will receive title bumps and/or raises that even meet inflation. Not to mention that being in the cliques and Cool Kids Club makes one more eligible for a rating above a 3. No leeway for employees to advocate for themselves regarding salary or title bumps. Upper management preaches their love of feedback, yet when it’s given, they hold meetings to tell employees why they shouldn’t feel that way rather than ingesting the feedback and making any meaningful change. Very much a culture of one team’s lack of planning being offloaded as an emergency on another team’s part.
6HelloFresh Response4wThank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
- 1.0Nov 26, 2023Sr. Manager, OperationsCurrent Employee, more than 1 year
Pros
Nice discount for subscription, decent benefits and PTO
Cons
Distribution centers are not run locally. In theory they are, but the VP of Distribution has ultimate control and leaves a wake of destruction in their path. So many managers have left in the past 2 years, many have left after only a few weeks including regional director, 2 Directors in PHX, and 4 ADs.
- 2.0Nov 27, 2023Senior Data SpecialistCurrent Employee, more than 1 yearChicago, IL
Pros
Got to build tableau and sql experience
Cons
Incompetent manager and management. Elitist leadership. No diversity in the team.
2 - 5.0Aug 25, 2023Senior AnalystCurrent Employee, more than 1 yearNew York, NY
Pros
1. Hybrid Work- Flexible days in the office other than specific team days. 2. Office Location for those living in NYC Boros-plenty options to commute. 3. Pay within the national average. 4. Autonomy to work on projects specific to your area of work. 5. Generous Learning Stipend 6. Always food/grocery freebies in the office 7. Great Employee Discount on Food. You will save a ton on groceries 8. Opportunities for growth in different departments and teams
Cons
1. Not uber friendly- If you don't know the colleague or work with them personally, you will not be acknowledged in the hallways or in the kitchen. 2. Performance calibrations are not standardized- Absence of a performance calibration policy. 3. You may not always be acknowledged for the extra effort or work you produce. 4. Some teams are not as celebrated or recognized as others. 5. Your absence on the required days in the office will negatively impact your performance review.
HelloFresh Response2moThank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, CT & Your HelloFresh HR Team
- 3.0Nov 20, 2023Data AnalystCurrent EmployeeNew York, NY
Pros
i think it's pretty good.
Cons
career path is not clear.
- 4.0Nov 16, 2023Assembly Line WorkerFormer Employee, less than 1 yearPhoenix, AZ
Pros
Decent pay with opportunity to get raises, discounts
Cons
Standing on feet all day, long hours, closed campus, won’t tell you why you got fired.
- 1.0Aug 15, 2023Anonymous EmployeeFormer Employee, less than 1 yearLake Zurich, IL
Pros
The pay is decent & you a 75% discount on their meals.
Cons
There a lot of cons and red flags that should have this place legally shut down. Working long hours some managers they have are very inexperienced to operations, there’s lots of favoritism, no room for growth or opportunities HR is never present the place is ran by temp agencies and all they do is just stand around not doing anything. Break room is always filthy and bathrooms are disgusting. Even when you try to use the restroom you have 7 to 10 ppl just standing around in the restroom some of the ppl they have working there look like teenagers. No structure they let the contract workers do whatever they want like kiss each other on the work place floor just so unprofessional!!!. They order too much product for such a small warehouse. & when there is no work instead of sending ppl home they send to a small break room and some sit and crowd hallway floors which is considered a safety hazard. This place is the most terrible unorganized workplace I’ve ever experienced in my years of working!!! Factor employees get treated like crap.
6HelloFresh Response4moThank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
- 4.0Nov 18, 2023Human Resources Business Partner HRBPCurrent Employee, more than 1 yearIrving, TX
Pros
Discount, benefits, salary, and work life balance
Cons
Systems and long term orientation
HelloFresh Response2wThank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! Thank you & best regards, CT & Your HelloFresh HR Team
HelloFresh Reviews FAQs
HelloFresh has an overall rating of 3.7 out of 5, based on over 2,599 reviews left anonymously by employees. 67% of employees would recommend working at HelloFresh to a friend and 58% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
67% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HelloFresh 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at HelloFresh to be culture, career development, benefits and the cons to be work life balance, management.
