HelloFresh Reviews

Updated May 9, 2021

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3.6
65%
Recommend to a Friend
79%
Approve of CEO
HelloFresh Vorsitzender Dominik S. Richter
Dominik S. Richter
388 Ratings
Pros
  • "Supportive and inclusive work environment(in 50 reviews)

  • "Easy going, but also very fast paced tempo(in 21 reviews)

  • Cons
  • "Vacation Days ( for better work life balance)(in 35 reviews)

  • "Long hours at times, but manageable(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of HelloFresh and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      Production worker

      May 3, 2021 - Production Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job and hours are good

      Cons

      Cold environment but that’s self explanatory

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    2. 1.0
      Former Employee, less than 1 year

      Not a great experience

      May 9, 2021 - Production Associate in Newnan, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The Discount is generous -Decent pay for relatively simple work.

      Cons

      -Very disorganized -Lack of direction and poor management -Other employee's were rude and unpleasant to work with. -Lack of training and communication -HR is not very present and available only at certain times. This made it difficult to get employee badges and punch card. -Manager was not present and I never met him once while I worked there. -Overall, it was very frustrating. Other employee's will try to sabotage you in order to make life harder. This does not foster teamwork, but a sense of resentment between employee's.

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    3. 1.0
      Former Employee, more than 1 year

      Terrible company to work for

      Apr 13, 2021 - Creative in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, Great location and made some lasting connections.

      Cons

      Honestly among the most discriminatory and disorganized environments I could imagine working in. The company lacks diversity, white men finish first. White women can enjoy positions of power if they are deferential and have nothing to say about the way that marginalized people are treated at this company. Then, there's the creative team. The team is run very poorly. Bloated project management systems prevent anyone from doing their jobs. Org chart is constantly shuffled in bizarre and senseless ways, promoting people with no experience or seniority to manage teams of senior employees, and firing people at random to give everyone a sense of instability. Leadership can't effectively manage any of the parts of Creative. In my time there, the design team and photo studio both had a revolving door. They burned through talented hardworking people. Those who remain there are seriously unhappy and feel insecure in their job positions.

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      5 people found this review helpful
    4. 4.0
      Current Employee, less than 1 year

      Hectic But Tries To Do The Right Thing

      May 6, 2021 - Sanitation Supervisor in Aurora, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very liberal and forward thinking company.

      Cons

      Can be very unorganized at times due to rapid growth.

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    5. 4.0
      Current Employee, less than 1 year

      Good Perks, nice company

      May 5, 2021 - Staff Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great perk, good PTO, 75% employee discount

      Cons

      Not very organized, diversity is not good

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    6. 4.0
      Former Employee, less than 1 year

      Great place

      May 4, 2021 - Assembly Line Worker in Aurora, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, benefits, free food, great people.

      Cons

      Hard physical fast paced. PPE gets hot and uncomfortable. Col food rooms is very cold.

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    7. 3.0
      Former Employee, less than 1 year

      Poor handling of Covid-19

      Mar 20, 2021 - Varied, Multiple Different Roles in Newnan, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay was decent and the managers were generally nice. The work was very easy as a production assistant but just very repetitive over 10 hour shift. I also worked in QC which was slightly more involved work but still pretty easy.

      Cons

      They required masks and temperature checks for covid but nobody enforced the masks so most everyone would just take their masks down or be wearing them improperly. They also seem to be sleeping covid cases under the rug, I only found out that we had had many cases after a coworker got it and told me that they had a covid list. There had been several in just one day that went home positive and several more over a one week period that were suspected to have it. Another con for quality control would have been that they were severely understaffed but if they hadn't been so understaffed then the position would have been a lot better. It's also very cold so if that's something you can't handle then this is not the job for you. A ton of people would just walk out on their first day because it was too cold.

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    8. 4.0
      Former Employee, less than 1 year

      Good experience

      May 3, 2021 - Customer Service Agent in Newark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Consistent schedule, gives lunches when in office on some days, great co workers

      Cons

      Lack of communication to customer service agents

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    9. 4.0
      Former Employee, more than 1 year

      Good place

      May 3, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are better options out there

      Cons

      Low pay, low work life balance

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    10. 5.0
      Current Employee, less than 1 year

      They're too cool!

      Apr 4, 2021 - Anonymous Employee in Aurora, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lunch is on them, fine and delicious, 3 out of the 5 days...

      Cons

      I would recommend buying glasses anti-foging wipes for everyone with spectacles (Specs. for me) There's this one brand named Nano Magic... 5 ok 10x each... And masks that don't get wet after a few hrs. of working, huffing and puffing. Also ben gaye or maximum pain relief and headache pills for the loud noises and varieties of Languages spoken and yelled over the machines, trying to focus and all the multi-tasking...

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