Does Helpmates pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpmates employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Helpmates. This rating has been stable over the past 12 months.

How satisfied are employees working at Helpmates?

43% of Helpmates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpmates 2.6 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Helpmates?

Talent Relationship Supervisor (3) , Business Development Manager (2) , Customer Service Representative (2) , Recruiter (2)

What are the pros of working at Helpmates according to real employee reviews?

"Everyone at Helpmates was courteous, helpful and professional." ((in 3 reviews)); "Dedicated staff" ((in 3 reviews))

What are the cons of working at Helpmates according to real employee reviews?

"No benefits" ((in 4 reviews)); "When I actually had to work from home one day that my child was ill, I was logged in all day and worked more than 8 hours, but then told that "we don't work from home" and I was forced to use one of my vacation days." ((in 3 reviews)); "Management expected more and continuously pushed for higher numbers, more hours etc. without giving the tools or assistance to complete tasks." ((in 2 reviews))

What are the top reviewed Helpmates locations?

Irvine , Cerritos , Los Angeles , Cypress , Raleigh , Dallas , Anaheim , Gardena , Torrance , Redlands , Duncansville

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Helpmates

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Helpmates reviews

3.6

43% would recommend to a friend

(41 total reviews)

Aaron Grossman

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

2.6

Work/Life balance

Helpmates has an employee rating of 3.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpmates employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

3.0

Jun 30, 2026

Good management and pay, but no remote work options

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Management, good pay, Flexible

Cons

Does not offer work from home

3.0

May 6, 2025

Confusing

File clerk

Recommend

CEO approval

Business Outlook

Pros

•Full Time •Easy work •Solitary work

Cons

•Pay discrepancies, location had 3 other staffing agencies there all at different pay for the same work. •Team leads never communicated leading to confusion on proper process for each project when things changed and/or Lead would explain to 1 person but not the whole team which would cause mistakes and more confusion. •When you did bring up pay to the agency (especially once trained in multiple stations) recruitment will ignore your emails/texts. •If you have any health issues, that could be a problem if one needs to call out more than usual. Could lead to termination w/o understanding.

Helpmates Response

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. We’ve passed your comments along to our HR team. Insights like yours are essential in guiding our continuous improvement.

5.0

Mar 25, 2025

Good place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work honestly, loved it.

Cons

I don’t have any cons.

Viewing 1 - 3 of 41 Reviews

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Jobs at Helpmates

Executive Assistant to CEO | Urgently hiring! | 837628