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HotDocs

Acquired by CARET

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HotDocs reviews

3.0

59% would recommend to a friend

(21 total reviews)

41% positive business outlook

HotDocs has an employee rating of 3.0 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HotDocs employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
5.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time at HotDocs and only left because the commute from Salt Lake to Lindon was getting to be too much for me. The people in the Salt Lake office are so willing to share information and teach you something if you don't know it. People with different personalities still work really well together and understand that kindness goes a long way, and conflict was dealt with well. There is already ongoing product training for customers, so any new hires can get that training experience, too. It really helps to bring people up to speed more quickly. The upper management people in the Salt Lake office are really patient and willing to hear new ideas or concerns from the employees. They value what employees have to say, and communication is really open there. With a new higher-up added to the mix before I left, the company was really on track to become more unified in purpose and more transparent about what every team was working on/towards. I hardly ever worked more than 40 hours a week here. People are very focused on getting work done during normal hours, and people very much value their personal time here, which is great. The switch to agile methods is always a tough one, and it's no exception here. Long planning meetings and tension about how to get work done were regularly on the menu. Thankfully people understood the value of writing out really thorough feature requirements, so that helped mitigate a lot of the lag there tends to be between development and documentation in scrum. If you're hoping to work at home very often, this may not be the place for you. While I was allowed to work from home pretty often (because of my long commute), it was absolutely not the norm there. If you want a super social atmosphere, this may not be the place for you. Had much less work chat here than at previous jobs. Not that people are unfriendly, they're just focused on getting work done, and it's very quiet throughout the workday. Advice to Management 20 word minimum Ratings (Optional) Career Opportunities Very Dissatisfied Dissatisfied Neutral ("OK") Satisfied Very Satisfied Compensation & Benefits Very Dissatisfied Dissatisfied Neutral ("OK") Satisfied Very Satisfied Work/Life Balance Very Dissatisfied Dissatisfied Neutral ("OK") Satisfied Very Satisfied Senior Management Very Dissatisfied Dissatisfied Neutral ("OK") Satisfied Very Satisfied Culture & Values Very Dissatisfied Dissatisfied Neutral ("OK") Satisfied Very Satisfied Recommend to a friend? 6 Month Business Outlook [?] About You (Optional) Job Title Length of Employment Length of Employment Location CancelSubmit Review Keep it Real Thank you for contributing to the community. Your opinion will help others make decisions about jobs and companies. Please stick to the Community Guidelines and do not post: Aggressive or discriminatory language Profanities Trade secrets/confidential information Thank you for doing your part to keep Glassdoor the most trusted place to find a job and company you love. See the Co

Cons

The switch to agile methods is always a tough one, and it's no exception here. Long planning meetings and tension about how to get work done were regularly on the menu. Thankfully people understood the value of writing out really thorough feature requirements, so that helped mitigate a lot of the lag there tends to be between development and documentation in scrum. If you're hoping to work at home very often, this may not be the place for you. While I was allowed to work from home pretty often (because of my long commute), it was absolutely not the norm there. If you want a super social atmosphere, this may not be the place for you. Had much less work chat here than at previous jobs. Not that people are unfriendly, they're just focused on getting work done, and it's very quiet throughout the workday. It took a really long time for me to even get the process started to get a laptop. So if that's important to you, this may not be the place unless you specifically get it worked out in the offer stage.

1.0
Apr 12, 2016

PS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good group of people and good working environment. Pretty open to working from home, which is good perk.

Cons

No senior management in the U.S. and overseas headquarters runs the show in the U.S. and they do not understand the U.S. business. We haven't received bonuses in years and the owner has no desire to pay bonuses, so no incentive do more than what is necessary.

4.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The people here are wonderful to work with. The atmosphere is casual and very friendly. The pay is great and the flexibility to work from home when needed, is priceless.

Cons

In the 2 1/2 years I have been with the company, they haven't been able to make me full time, which means no benefits.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 22 HotDocs reviews submitted anonymously by HotDocs employees. Read employee reviews and ratings on Glassdoor to decide if HotDocs is right for you.