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      Hyperoptic

      Engaged Employer

      Hyperoptic reviews

      3.4

      57% would recommend to a friend

      (453 total reviews)

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      Hyperoptic has an employee rating of 3.4 out of 5 stars, based on 453 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperoptic employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      453 reviews
      3.0
      Oct 12, 2021

      Good. But flawed

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shared workload, good hours, easy to learn network

      Cons

      Poor career progression, management don't listen to complaints or issues, a "seniority is always right" attitude that doesn't encourage collaboration or ideas

      avatar
      Hyperoptic Response
      4y
      Thank you for leaving a review - we do really appreciate it. It's great to hear that you enjoyed the working hours and the sharing of workload with colleagues. Your comments around career progression are something we would like to discuss more with you - please do reach out. We have rolled out a lot of work across the engineering workforce focused on bringing clarity on career pathways and what needs to happen to make that progression. Our culture is very much focused on working smarter. together which means sharing feedback, working on problem solving together so its not pleasing to hear your comments around ideas being discouraged. Please do get in touch as we would love to discuss your comments in more detail. Thank you, The Culture and Engagement team
      5.0
      May 6, 2025

      Great

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Effective, fast and good environment to work in.

      Cons

      Could have better salary and more bonuses

      avatar
      Hyperoptic Response
      1y
      Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team
      5.0
      Jun 27, 2022

      Amazing place to work

      Customer support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice office salary and bonuses vacation days amazing people always offering their help Comfortable environment Etc.

      Cons

      at this point - less staff and a high volume of inbound calls/chats

      avatar
      Hyperoptic Response
      3y
      Thank you so much for leaving such a great review - we really appreciate it! It is so great to hear that you feel supported by your team and management - it is people like you that make Hyperoptic such a great place to work! Thanks again, The Culture and Engagement team
      Viewing 1 - 3 of 453 Reviews
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      ReviewsHyperoptic reviews

      Glassdoor has 469 Hyperoptic reviews submitted anonymously by Hyperoptic employees. Read employee reviews and ratings on Glassdoor to decide if Hyperoptic is right for you.