Does IBEX pay their employees well?

According to anonymously submitted Glassdoor reviews, IBEX employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at IBEX. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at IBEX?

71% of IBEX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IBEX 2.8 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at IBEX?

Customer Service Representative (16) , Customer Service Representative (CSR) (12) , Team Manager (3) , Call Center Representative (2) , Customer Service Agent (2) , Customer Support Executive (2) , Customer Support Specialist (2) , Quality Assurance (2) , Supervisor (2)

What are the pros of working at IBEX according to real employee reviews?

"Pay is adequate compared to other contractors." ((in 4 reviews)); "Decent salary" ((in 3 reviews)); "Beautiful Buildings, great ambiance, good benefits," ((in 3 reviews))

What are the top reviewed IBEX locations?

Beckley , Hampton , Washington , Dallas , Jamaica , Indianapolis , Pittsburgh , Philipsburg , California , Jamaica Plain , USAF Academy , Beckley

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IBEX

IBEX reviews

3.6

71% would recommend to a friend

(68 total reviews)

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (68 reviews)

Ratings by demographic groups

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IBEX has an employee rating of 3.6 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

68 reviews

3.0

Feb 4, 2026

No raises, promotions, or perks.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work life is fine for me

Cons

absolutely everything else is terrible

5.0

Jul 23, 2025

Great People to work with

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Job security. Growth Opportunities. Healthy learning environment.

Cons

Office facilities. (Cafe, parking etc) Strict adherence.

3.0

Jul 11, 2025

Hiring and Starting

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

It takes a total of two hours to see if you are fit for the job and tell you if u r selected or not. Then they tell you that they will send you details of when to start.

Cons

The expected date they tell you for joining is not accurate. They dont even follow up on the joining date. you just sit there waiting for their update

Viewing 1 - 3 of 68 Reviews

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