ICBA Reviews
Updated Jul 13, 2023
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Excerpts from user reviews, not authored by Glassdoor
- "She isn't around much but when she's in the office she takes the time to say hello and get to know staff." (in 3 reviews)
- 5.0Jul 13, 2023ManagerFormer EmployeePhoenix, AZ
Pros
Flexibility really works for all
Cons
None I can think at this time
- 5.0Feb 23, 2023Anonymous EmployeeCurrent Employee, more than 10 years
Pros
ICBA is a mission-focused trade association dedicated to helping community banks across the country serve their local communities. Since the pandemic, employees have been given significant flexibility in a hybrid work environment. The organization is financially strong and new ideas and innovation are both encouraged and expected. Employee benefits are excellent, far exceeding those of most organizations. All staff have access to state of the art technology, laptops, and a monthly work-from-home stipend. This is a great place if you're willing to work hard and be a team contributor.
Cons
None that I can think of.
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. We take pride in offering competitive benefits and professional development opportunities to our employees. Your acknowledgment of our commitment to work-life balance, comprehensive training programs, and the overall positive workplace culture is truly gratifying. We believe that investing in our team members' growth and well-being ultimately leads to the success of our organization. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
- 2.0Dec 6, 2022Anonymous EmployeeFormer Employee, more than 8 yearsWashington, DC
Pros
Great Health Benefits - 100% paid for employee and dependents Work Life Balance
Cons
No room for growth Microagressive workplace Inclusive Challenged Low-pay Promotion discriminate Antiquated workplace culture
1ICBA Response10mo
Thanks for taking the time to share your feedback with us. We are sorry to hear about your experience at our organization, as ICBA is committed to an inclusive environment where every employee can flourish. Over the last year, ICBA has incorporated initiatives to add transparency to our promotion process and compensation program that directly ties employee compensation to performance, experience, and job requirements. This includes creating a performance excellence system that provides opportunities for feedback from multiple sources and clear goals on which to base performance. Even with these initiatives, we understand issues can arise, so we encourage staff to contact HR if an employee’s experience does not match our values. For over two years, CEO Rebeca Romero Rainey has held routine all-staff town halls where employees can anonymously submit feedback or questions to the CEO. Employees can post comments or questions in real time during the meetings. This format has been widely accepted by employees as it further encourages feedback and promotes our commitment to creating a positive work environment for all employees. We value all feedback and would be happy to learn more about what specifically it was that was not positive during your time here and how we can improve. Please feel free to reach out to HR at any time. We wish you the best.
- 5.0Jul 13, 2022DirectorCurrent Employee, more than 1 yearWashington, DC
Pros
Very welcoming place to work with fantastic benefits. Staff are very friendly and willing to help out especially when you are new. I have completed my first year here and still feel like there is lots to learn. There is no posturing from leadership and transparency when it comes to communications with staff. There's flexibility and an understanding that we are all people with lives outside of work. We have the ability to telework, or come into the office or be hybrid with no pressure to do one or the other.
Cons
The only con is that the organization itself is growing and quite diverse while the membership itself still has a ways to go. However, there is a concerted effort to ensure that it happens.
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA) on Glassdoor! We greatly appreciate your feedback and are thrilled to hear that you have had a positive and rewarding journey with us. We take pride in offering competitive benefits and professional development opportunities to our employees. Your acknowledgment of our commitment to work-life balance, comprehensive training programs, and the overall positive workplace culture is truly gratifying. We believe that investing in our team members' growth and well-being ultimately leads to the success of our organization. Once again, thank you for your kind words and for being an invaluable member of our team. Your feedback motivates us to keep striving for excellence and reinforces our dedication to fostering a positive and rewarding work environment for all. Best regards, ICBA Human Resources
- 5.0Dec 18, 2022Anonymous EmployeeFormer Employee, less than 1 year
Pros
Loved working here no problem
Cons
No cons at all here
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
- 5.0Sep 20, 2022Anonymous EmployeeCurrent Employee, more than 1 year
Pros
The people are really top notch -- and the organization supports a culture of growth and respect.
Cons
It can move very fast for a trade association -- and folks wear many hats.
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
- 4.0Mar 10, 2022SEVPFormer Employee, more than 8 yearsWashington, DC
Pros
Benefits, Vacation time, Free Lunch Snacks, 401K. And really good people working for the little guy.
Cons
Somewhat small roughly 150 people. Can be demanding depending on where you are in co.
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA) on Glassdoor! We greatly appreciate your feedback and are thrilled to hear that you have had a positive and rewarding journey with us. We take pride in offering competitive benefits and professional development opportunities to our employees. Your acknowledgment of our commitment to work-life balance, comprehensive training programs, and the overall positive workplace culture is truly gratifying. We believe that investing in our team members' growth and well-being ultimately leads to the success of our organization. Once again, thank you for your kind words and for being an invaluable member of our team. Your feedback motivates us to keep striving for excellence and reinforces our dedication to fostering a positive and rewarding work environment for all. Best regards, ICBA Human Resources
- 4.0Aug 13, 2021DirectorFormer Employee, less than 1 year
Pros
Really wonderful, supportive, friendly colleagues. CEO and Sr. Mgmt care about the employees. Good mission supporting America's small banks.
Cons
Held back a bit by outdated internal technology and processes (which was in the process of being updated when I left). Many people at the company have been there for aaaagggessss, which shows it's a good place to work, but could also contribute to process and tech stagnation.
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
- 5.0Oct 26, 2021Regional RepresentativeCurrent EmployeeMemphis, TN
Pros
Forward-thinking trade association with tangible member benefits
Cons
Certain departments are siloed across organization
ICBA Response6mo
Thank you for taking the time to share your positive experience working at ICBA. We greatly value your feedback and are delighted to hear about your satisfaction with our organization. We appreciate your kind words regarding our leadership. We believe that strong leadership is essential for the success of any organization, and we continuously invest in developing our leaders. We are proud to have leaders who are dedicated to empowering their teams and driving the mission of ICBA forward. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding and inspiring professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
- 5.0Sep 30, 2021Anonymous EmployeeCurrent Employee, more than 3 years
Pros
Shared purpose and goals. Good and energetic colleagues that want to accomplish things.
Cons
Always many things going on.
ICBA Response6mo
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
ICBA Reviews FAQs
ICBA has an overall rating of 3.9 out of 5, based on over 43 reviews left anonymously by employees. 75% of employees would recommend working at ICBA to a friend and 69% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
75% of ICBA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ICBA 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ICBA to be career development, senior leadership, benefits and the cons to be management .