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ICBA Reviews

Updated May 19, 2021

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Found 25 of over 27 reviews

3.4
68%
Recommend to a Friend
80%
Approve of CEO
ICBA President and CEO Rebeca Romero Rainey (no image)
Rebeca Romero Rainey
5 Ratings
  1. 5.0
    Current Employee

    Great place to work

    May 19, 2021 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They take care of people - it was made very clear through the pandemic. People are passionate, decimated and driven. Entrepreneurial environment where good ideas become reality.

    Cons

    It is a very fast pace environment.

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  2. 4.0
    Former Employee

    Great Benefits

    Dec 8, 2020 - Vice President 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits and Decent Pay

    Cons

    Limited Opportunity for Advancement within Organization

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  3. 5.0
    Former Employee, more than 3 years

    Great people and great benefits

    Feb 27, 2019 - Senior Vice President 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ICBA has established an culture where every employee strives to accomplish the mission of creating and promoting an environment where community banks flourish. The executive leadership team is led by a visionary CEO, who, as a 3rd generation banker, understands the Association's membership on a more personal level than anyone could, and this shows by her dedication to its employees. The CFO and her staff work across the various departments and subsidiary companies to provide an unparalleled level of attentive, efficient, and effective customer service to all stakeholders and the Chief of Staff works to bring everyone together in an inclusive and collaborative manner across states lines. The education department is top notch, convention is of the highest quality you will go to, and government relations team is one of the most effective you will find inside the beltway. Oh, and the benefits are amongst the best in DC … by far.

    Cons

    At times, the organization can get caught up in it's own complexities and that encourages a reporting structure that is unclear across its subsidiary companies.

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    3 people found this review helpful
  4. 1.0
    Current Employee, more than 1 year

    Most demoralizing work experience of my career

    Dec 13, 2019 - Collections Specialist in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Covered parking. Toilet paper in the bathrooms. Functioning doors. Adequate oxygen levels that, unfortunately, allow breathing to continue while at work.

    Cons

    Management will look for ANY reason to write you up. Dress code is beyond ridiculous, especially in hot climate. Simple manual errors, regardless of how seldom, and you can expect to be called into your'e managers office. Expect to be treated like a child and constantly ridiculed and tormented by your managers and Sr. Directors. Disgusting place to work and the culture is non-existent. They may try to use volunteer days, holiday dress-up, etc to drive motivation but it's only 'window-dressing' to try an make you believe they have an actual culture, which does not exist. I would only take this job if your other option is living under a bridge, and even then, you may want to consider that instead.

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    1 person found this review helpful
  5. 3.0
    Former Employee, more than 5 years

    Striving Towards Excellence

    Apr 30, 2019 - Vice President 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The organization is in major transition as it's membership is shrinking and leadership is waking up to the realities of the impact. The great news is the money machine will continue to prop up the balance sheet for many years to come due to smart investments and a penchant for putting away for a rainy day. Staff is well cared for and protected from the inner workings of the internal politics so day to day life is pretty glorious. Benefits are incredible and within the last 12 months, salaries have begun to reflect market rate. There's been a lot of turnover in the last few months but that's helped open opportunities for others within the organization. The prospect is high that many retirements are on the horizon as the long tenured and long past their prime finally see the opportunity to relinquish power. This will no doubt free up resources and increase productivity. The new CEO is a breath of fresh air from the tyrant who lead the organization previously. She isn't around much but when she's in the office she takes the time to say hello and get to know staff. This goes a long way in rebuilding the culture and trust.

    Cons

    You can quickly earn a lot of vacation time but rarely have the opportunity to use it. Staff is "always on" and taking time away means all your work, plus more, is waited for your to return. Deadlines are assigned even when you're away so when you come back, it can take days or weeks to catch up. Supervisors often issue conditional approval for vacation---you need to be available should something come up so you're asked to keep checking your email. Not good. Some of the newest additions to the leadership team appear to have ulterior motives as they actively work against the CEO and staff to create disruption, dissent and dissatisfaction. One particular high ranking staffer has already started telling people on the outside he's the next CEO because things need to change more rapidly for the organization to stay alive and relevant. This truly is unnerving and uncomfortable to hear. More needs to be done to develop a positive culture where the employees matter. It's starting to change but it needs to become a priority. The office in Minnesota is desperately seeking relevance and often demands authority or control instead of working with others in the organization. Again, an older workforce who likely sees the writing on the wall but refuses to read what it says.

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    1 person found this review helpful
  6. 3.0
    Former Employee

    Great Company

    Jul 16, 2019 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits from day 1.

    Cons

    Management should offer additional support.

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  7. 3.0
    Current Employee, more than 5 years

    Low Turnover and Great Benefits

    Mar 18, 2015 - Vice President in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to come in, do your work and go home People have been employed there for decades Low to no drama Like working for the government but the benefits are better and free Awesome work space and location next to Metro Great place to get experience without high pressure Older work force who don't like change, so very stable and consistent Solid industry represented by the organization Paid parking and Metro If you can make it to the top, the pay is out of this world according to the 1099's (BMW's for executive management, special insurance, first class travel, bonuses)

    Cons

    Lack of upward mobility or promotability Poor internal communication Low employee morale/employees fear management Employees are equipment in attaining the organizations goals Poor salaries/low pay Very antiquated hierarchy of management who hold onto power instead of empowering others Non-functioning human resources department/high turnover in the roll Employees are sometimes bullied by managers Poor performers and abusive managers are not dealt with, fired or disciplined.

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    3 people found this review helpful
  8. 4.0
    Current Employee, more than 3 years

    Great place to work, BUT...

    May 11, 2016 - Government Relations in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Engaged membership who value the association, excellent benefits, some room to grow if you know where to look. Excellent work-life balance.

    Cons

    Entirely too top heavy with more than 25% of employees as senior management and another 40% vice presidents. Those at the top make obscene amounts of money and that does not "trickle down" to rank and file employees.

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    3 people found this review helpful
  9. 4.0
    Former Employee

    Good organization

    Nov 4, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent company to work for, great people, solid cause. There is opportunity for advancement within the organization. Wide variety of areas within the company which provides for interesting work. The organization is recognized as a leader in advocacy for the community banking industry. Very good benefits.

    Cons

    The organization could use more support staff, as at times you need to do administrative work. More accountability needed, need more recognition of mid level mangers contributions, and problem solving successes. More could be done to better support greater internal communications, so staff is on the same page.

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  10. 4.0
    Former Employee, more than 3 years

    Actually enjoyed getting up and going to work every morning!

    Nov 7, 2014 - Anonymous Employee in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits were OUTSTANDING - like nothing I've ever see before. Also, my colleagues were awesome! Very little turnover as well.

    Cons

    Pay was low, but the benefits made up for it. Management styles were all over the map. My new manager and her manager were horrible and the reason why I left. However, some managers were fantastic and it showed because of the number of years their employees stayed.

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