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IDLife Reviews

Updated December 13, 2017
14 reviews

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3.2
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14 Employee Reviews

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  1. "Customer Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate in Frisco, TX
    Current Employee - Customer Advocate in Frisco, TX
    Recommends
    Positive Outlook

    I have been working at IDLife full-time (More than a year)

    Pros

    Hands down the best place I've ever worked. Lots of opportunity for promotion and great coworkers.

    Cons

    Still a young company so there is plenty of room for growth but if you can stick with the growing pains you will see it flourish


  2. Helpful (8)

    "STAY AWAY AT ALL COST!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Frisco, TX
    Former Employee - Marketing in Frisco, TX
    Doesn't Recommend
    Negative Outlook

    I worked at IDLife full-time (Less than a year)

    Pros

    There are no pros at IDLife aside from some of the people that work there (non-managers).

    Cons

    IDLife will initially bring you into the company with many promises about career growth, opportunity, leadership opportunities, compensation, etc. None of this is true. Management will always lie to make you feel important. Don’t believe them. IDLife is a family owned business, and managerial opportunities are non-existent unless you are part the family. Nearly everything that is communicated by the CEO or the President of the company is a lie, so be careful about what you believe from them.

    As specifically said by the CEO in a company-wide meeting, there won't ever be raises, bonuses, or promotions. He does not believe companies should give yearly raises to their employees, or “pat them in the back” for doing a good job. Career advancement is nonexistent. IDLife is where careers come to die. No matter how much they say you will be promoted, that the company is growing and you grow with it, it is not true.

    In a period of 6 months over 7 people have quit, and very few of them have gotten replaced. The workload is passed along to existing employees who are incredibly overworked and severely underpaid. Management tell everyone (especially new hires) that those people got fired, but it is not true - they all left on their own.

    Apart from the constant lies, broken promises, there is absolutely no communication. Promotions, sales, and announcements are decided hours, if not minutes, before they go live. The executive team does not listen to reason, or ideas to improve this. Everything is blamed on the company being a “startup”, and they are not a startup.

    Advice to Management

    Listen to your employees, everyone works very hard. Don’t lie to them, don’t make promises that you cannot keep just to retain them. Everyone is miserable, do something about it.

  3. "Both Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate in Frisco, TX
    Former Employee - Customer Advocate in Frisco, TX
    Recommends
    Neutral Outlook

    I worked at IDLife full-time (More than a year)

    Pros

    Fair pay, fun coworkers, decent benefits, easygoing work environment, good people, opportunities to grow, ability to work both in teams and independently.

    Cons

    Poor internal communication between departments, demanding work (depending on position), frustrating leadership from executive team at times. Feedback from employees is often looked at as complaining or having a bad attitude and can be written off easily.

    Advice to Management

    Genuinely listen to feedback from all employees about their frustrations without making them feel as though they shouldn't feel that way or that their frustrations aren't valid. Make real changes that reflect employee feedback.


  4. Helpful (6)

    "Please Avoid!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Frisco, TX
    Former Employee - Marketing in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDLife full-time (More than a year)

    Pros

    Besides getting free vitamins, there are no Pros. Most of the non-management people are awesome to work with, but that is all.

    Cons

    You will be overworked, underpaid and never heard. Management, especially the President and CEO, they make promises that they cannot keep. You will not receive raises or bonuses as they don’t believe in them. You are lied to about promoting from within, but there are never promotions. They will lead you on with “broken promises” in hopes to get you to stay, but the amount of people fired and amount of people that have quit is astronomical. If you want job security, you won’t find it here.

    Advice to Management

    Listen to your employees, the people that work so hard for you. Stop lying to your employees and treat them right.


  5. Helpful (1)

    "Promising Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at IDLife full-time

    Pros

    IDLife is a growing and evolving opportunity. Working at IDLife can provide one the opportunity to grow and evolve their career, while also having freedom to carve out one's own place within the corporate structure.

    Cons

    Being a startup tends to generate somewhat unnecessary concerns, such as the occasional appearance of instability, and a dependence on outside sources of funding in order to survive. While in reality, it's simply the nature of success in any pioneering field of business.

    Advice to Management

    Having a strong drive and commitment toward the outer workings of a direct marketing company is imperative, however any level of apathy toward the inner workings of that company can be more than detrimental.


  6. Helpful (5)

    "Team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Frisco, TX
    Former Employee - Warehouse Associate in Frisco, TX
    Doesn't Recommend
    Negative Outlook

    I worked at IDLife full-time (More than a year)

    Pros

    Super short commute. That’s all

    Cons

    If you like a fast pace, wear many hats, get paid less than a buc-ees cashier with 0 training or delevopement. This is the place for you! Upper management is the worse thing about this place. Most of the sit in their offices and talk 75% of the time and claim they don’t have time to spend with their respected teams. They have 0 communications skills. All management needs to be sent to a training for this. The CEO lies all the time. He expects the world given to him on a silver platter. They claim to have core values but they don’t exist at all. Just an overall terrible place to work at and they are ok with that.

    Advice to Management

    Stop while you can.


  7. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at IDLife full-time

    Pros

    Culture of company is great

    Cons

    Would like more opportunity for growth

  8. Helpful (2)

    "IDLife Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in Frisco, TX
    Former Employee - Creative Director in Frisco, TX
    Recommends
    Neutral Outlook

    I worked at IDLife full-time (More than a year)

    Pros

    Higher Wages for certain job roles.

    Cons

    Abnormal deadlines and expectations. Often working weekends with no time compensation.

    Advice to Management

    NA


  9. Helpful (5)

    "Customer Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate in Dallas, TX
    Former Employee - Customer Advocate in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at IDLife full-time (More than 3 years)

    Pros

    Some of the people I worked with were awesome! Made some lifelong friends there, but then a lot of others were very fake. Free vitamins for all employees.

    Cons

    If you aren't apart of the "clique" in the office, you can forget about any kind of perks. The advocates are treated like the red headed step child. They don't get any of the perks, bonuses, or get to be apart of the fun. Advocates are left out of everything. When there are potlucks or lunches, the advocates are asked to stay behind and work at their desks, or they are split into groups, keeping the entire "team" from celebrating together. Company doesn't hire from within like they promise. There are a lot of events for corporate to participate in, but only if you aren't an advocate. Although the Independent Associates would much rather spend their time with the advocates that they actually talk to and work with on a daily basis. Many times I was asked if we could go on trips, or events and when I told them we couldn't go, they would say they don't want to see the people they don't know, they'd much rather see the advocates at the events, since they "know" the advocates. (Notice the good reviews don't come from advocates!!)

    Advice to Management

    Don't lie to your employees. Promote from within, like you advertise to your employees that you do. Involve the Advocates in activities. They are your HARDEST workers, but get the least appreciation.


  10. Helpful (1)

    "Director of Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing in Denison, TX
    Former Employee - Director of Marketing in Denison, TX

    I worked at IDLife (More than a year)

    Pros

    Fabulous products and beautiful building in Frisco. Very fun, big budget events, and celebrity influencer marketing.

    Cons

    Special events were a little grueling but to be expected. Long hours, but always cared for by the management in terms of hotel accommodations and per diem. Great team.


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