ITA Software Reviews | Glassdoor

ITA Software Reviews

16 reviews

Filter

Filter

Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
ITA Software President & CEO Jeremy Wertheimer
Jeremy Wertheimer
10 Ratings

16 Employee Reviews

Sort: Popular Rating Date

  1. "Database Administrator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at ITA Software full-time (Less than a year)

    Pros

    Great location and technology - world-class infrastructure

    Cons

    Long hours; heavy volume of work


  2. "Database Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Administrator in Cambridge, MA
    Former Employee - Database Administrator in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ITA Software full-time (More than 5 years)

    Pros

    Great, open communication, teams working together on tough problems. Lots of smart people willing to share ideas. Very good benefits and leadership. Allowed flexible work from home when needed.

    Cons

    There were no Cons worth mentioning. It was a well-run company with top people.

    Advice to Management

    Continue to innovate.

  3. "Great Company"

    Star Star Star Star Star
    Former Employee - Tactical Operations Engineer in Medford, MA
    Former Employee - Tactical Operations Engineer in Medford, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ITA Software (More than a year)

    Pros

    Great work environment and excellent benefits.

    Cons

    It has been acquired by Google.

    Advice to Management

    Great Engineers.


  4. "Great people, lousy management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people very challenging problems. Excellent customer engagement

    Cons

    Lousy management, poor adaptation to changes in technology, unwilling to consider contrary advice.

    Advice to Management

    Change or leave


  5. "Awesome company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Cambridge, MA
    Former Employee - Software Engineer in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ITA Software full-time (More than 8 years)

    Pros

    Work - Life balance.
    Perks are some of the best

    Cons

    Being bought over by google


  6. Helpful (1)

    "LISP for airline reservations? How'd the contract last that long?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at ITA Software full-time (More than 3 years)

    Pros

    Youthful, well-funded, inquisitive academic atmosphere

    Cons

    Kendall square narrowness. Oddly ignorant of important computer science practices


  7. Helpful (1)

    "ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    No opinion of CEO

    Pros

    great peop;e to work with.

    Cons

    Management is not open to new ideas.

    Advice to Management

    Listen to your employees.

  8. Helpful (3)

    "OK but immature"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Approves of CEO

    Pros

    Little hassles. Perks are better than many, including the impending new owner. Good adoption of the trial-period employment practice. Pay is OK.

    Cons

    Some projects have diffuse responsibility. Siloed departments with too much duplication. Factory-overseer micromanagement mentality. Too much ad-hoc everything. Disparate tools used even in the same department leads to duplication of effort. Ridiculously strict maintenance schedule makes everything take too long. No advancement for mid and senior technical staff. Favoritism. HR does well in general with surveys and the like, but falls down in handling specific issues. You must be both an academic and into "geek chic" to stomach the place. Loads of intellectual-bully juveniles given overly-long play on their leashes.

    Advice to Management

    Disallow meetings that don't have agendas produced in advance. Get a real conferencing system. Encourage respect for other people's time by being punctual and ending on time. Reduce reliance on hallway and ad-hock. Stop focusing on administrivia metrics and instead use sane, results-based critique. Middle management needs to learn how to trust employees to do their jobs.


  9. Helpful (1)

    "Software Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Intern in Cambridge, MA
    Former Employee - Software Intern in Cambridge, MA
    Recommends
    No opinion of CEO

    Pros

    It's a good place to be. People are discuss geeky things at lunchtime.

    Cons

    I was an intern, and the technical lead left a week after I came. The project was drifting in random directions as the manager was not concerned with the technical aspects.

    Advice to Management

    NA


  10. Helpful (2)

    "Overall, a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    ITA treats its employees very well; salaries are high and benefits are better than the vast majority of companies, even in the Boston area. The company has a very good product and a lot of extremely smart people working for it. There is still a "start-up" feel to ITA, although it is becoming a large organization.

    Cons

    Even though its growing, there is still a lot of "small company" ad-hoc stuff to work around. There aren't really a lot of avenues for advancement. QPX is the #1 product for domestic airfare search, but for how long? The company seems to be resting on its laurels more than it should, developing products that it can't sell.

    Advice to Management

    Focus more on improving and marketing QPX and spend less money developing new products, or competitors will end up beating you eventually.


Showing 16 of 20 reviews
Reset Filters