Iglu.com reviews

3.2

48% would recommend to a friend

(124 total reviews)

David Gooch

51% approve of CEO

57% positive business outlook

Iglu.com has an employee rating of 3.2 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Iglu.com employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

124 reviews
1.0
Nov 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Some, like everywhere ,?few nice people...

Cons

Bullying , drinking on the daily basis so alcoholics team leaders all over the sales and after sales depatment. Poor standars on sales and therefore lots of complaints on going. No HR help at any point when bullying. Work environment owfull

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Iglu.com Response
8y
First and foremost, as a business, we like to think that we take great care of our staff. Bullying is in no way acceptable. As you have expressed that you are a current member of the team, I urge you to report any improper conduct. Should you not feel comfortable doing this to our HR team for whatever reason, then please seek out a director or someone that you can trust. Iglu.com's policy in respect to alcohol use during the working day is outlined in our employee handbook and deviation from what is acceptable is not tolerated.
1.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

None company offers some people very good packages and benefits for people that are doing well. Admin and back office staff treated poorly

Cons

Lack of flexibility or understanding towards working mothers. No effort made to help working mothers instead management bully staff with disciplinary threats. Won't allow staff to take holidays to look after child when child is not well.

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Iglu.com Response
8y
Thank you for providing your thoughts specifically on this matter. Iglu.com are very much supportive of working mothers. Indeed the business is led by working mothers who have wished to ensure that parents throughout the business are supported. We value flexibility and provide as much as is needed. We also provide lots of homeworking opportunities so that a perfect work/life balance can be struck.
1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent commission and added extras plus holiday entitlement seems fair. Good value area to commute to.

Cons

Senior management asking favoured employees to post favourable glassdoor reviews in exchange for perks due to recent bad reviews. Sales managers have a hitlist of agents they want to get rid of or have to get rid of due to constant budget restructuring at board level. Unfortunately HR are complicit so people feel they have nowhere to turn to for help. Motivation of employees consists of sending emails with random memes, rarely any face to face interaction, feels like managers are glued to their desks or having meetings about another meeting. Old office with unsanitary bathroom facilities.

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Iglu.com Response
6y
Thanks for taking the time to leave a review. Good to hear you are taking advantage of the generous commission scheme and holiday entitlement. It is concerning to hear your impression of the perceived ‘hitlist’. I can assure you this is not the case. As with all organisations people will have support and development from their managers and performance improvement measures will be used where necessary to help everyone involved. Glassdoor as a platform encourages the practice of inviting reviews from employees, we do not condone or promote the influencing of those reviews though as open and honest feedback is why Glassdoor exists. I would encourage you to report any behaviour internally that you feel contradicts that. With regards to the unsanitary bathroom facilities please advise the facilities team so we can make the building management company aware.
Viewing 1 - 3 of 124 Reviews

Glassdoor has 128 Iglu.com reviews submitted anonymously by Iglu.com employees. Read employee reviews and ratings on Glassdoor to decide if Iglu.com is right for you.