Does InTouch CU pay their employees well?

According to anonymously submitted Glassdoor reviews, InTouch CU employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at InTouch CU. This rating has been stable over the past 12 months.

How satisfied are employees working at InTouch CU?

64% of InTouch CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InTouch CU 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at InTouch CU?

PFA (15) , Branch Manager (11) , Personal Financial Assistant II (11) , Senior Personal Financial Assistant (7) , PFA II (6) , Personal Banker (6) , Personal Financial Assistant (6) , Senior PFA (6) , ITM Teller (5) , Assistant Branch Manager (4) , IT Support Analyst (4) , Management (4) , Assistant Manager (3) , Personal Finance Advisor (PFA) (3) , Personal Financial Advisor (3)

What are the pros of working at InTouch CU according to real employee reviews?

"Benefits are great." ((in 25 reviews)); "Pay is decent." ((in 17 reviews)); "Everyone is nice and friendly" ((in 10 reviews)); "pay is decent, they offer remote training" ((in 9 reviews)); "Pay wasn't bad... Met many great people while I was there." ((in 8 reviews))

What are the cons of working at InTouch CU according to real employee reviews?

"Lack of accountability from upper management" ((in 5 reviews)); "Working 6 days a week every other week, no bonuses," ((in 3 reviews)); "like atmosphere, which makes it an unhealthy work environment." ((in 3 reviews)); "Branch management and staff not empowered to make (what I believe) simple decisions that would help with day to day operations." ((in 3 reviews)); "Clear and honest communication is lacking." ((in 3 reviews))

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InTouch CU

InTouch CU reviews

3.5

64% would recommend to a friend

(218 total reviews)

Kent Lugrand

65% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

InTouch CU has an employee rating of 3.5 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InTouch CU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

5.0

Jun 6, 2025

ITM Teller

Itm teller

Recommend

CEO approval

Business Outlook

Pros

Friendly environment with great coworkers and consistency in role. Good pay with a great work and life balance.

Cons

Benefits are poor, high health care, no HSA,

1.0

Mar 25, 2025

Personal Financial Representative

Personal financial representative

Recommend

CEO approval

Business Outlook

Pros

The salary is ok at 23.28

Cons

No room for advances or pay:

1.0

Mar 7, 2025

Stay away

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Gas reimbursement and occasional lunches limited to 15 dollars a person

Cons

Horrible benefits, incompetent and vindictive management, lack of accountability in the C suite, antiquated processes and a lack of quality training. I learned most of my duties on the fly on my own.

Viewing 1 - 3 of 218 Reviews

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Jobs at InTouch CU

Assistant Branch Manager TX

Assistant Branch Manager TX