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Intelius Reviews

30 reviews

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2.0
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Naveen Jain
20 Ratings

30 Employee Reviews

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  1. Helpful (3)

    "Nepotism and a cult of personality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Bellevue, WA
    Former Employee - Project Manager in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intelius full-time (More than 3 years)

    Pros

    Regular paycheck, good team of individual contributors
    Good benefits

    Cons

    Lots of nepotism, with friends and family of executives filling roles that they aren't qualified for.
    Big cult of personality around Naveen Jain (much of it supported by Naveen himself).
    Poor career/ascension management.

    Advice to Management

    Hire qualified people, not friends and family


  2. Helpful (4)

    "Very poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Intelius full-time (More than 3 years)

    Pros

    Good teamwork among engineers and manager level employees. Good work-life balance and good benefits.

    Cons

    Inept leadership team. It is a sinking ship in an industry where it could easily be successful if they just did a few things right. No customer focus, no innovation, no direction. Upper management (new CEO) does nothing to inspire good work from his team.

    Advice to Management

    Advice to Board of Directors: Get a new CEO

  3. Helpful (1)

    "Nightmare Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Bellevue, WA
    Former Employee - Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelius (More than 3 years)

    Pros

    Fast and start up feel with opportunities if you want to run hard at projects.

    Cons

    Since the acquisition and shake out of the team, the remaining management team is a study in ineptness and back stabbing demoralization. No one I know would or should work here.

    Advice to Management

    Quit.


  4. Helpful (2)

    "Software Engineer Perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intelius full-time (More than 3 years)

    Pros

    Good work life balance, flexible hours, competitive pay. Friendly employees who socialize often and actually enjoy each other's company.

    Cons

    Poorly managed, company seems to be moving in reverse and losing market share. Extremely poor culture that has developed where no one does anything beyond the bare minimum. Technically stagnant. Lack of cooperation and decision making ability amongst managers results in much longer than reasonable product delivery times. Lack of advancement opportunities in large part due to the stagnation of the business.

    Advice to Management

    Fire technically incompetent middle management. Be more proactive about promoting good engineers, and about giving them the decision making power to push product life cycles at a more rapid pace. Find new business verticals that appeal to a wider audience and position us for longer term success rather than clinging to the currently dying background check vertical.


  5. Helpful (2)

    "Good engineers, but shady business practices and low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    Excellent operations and release staff
    Some very good developers on board (You can learn quite a bit)
    Opportunity to work on a product used by millions of people

    Cons

    Very political culture
    Some positions at the company were obviously filled as a favor, not because of competency
    Focus on making money, even to the detriment of customers
    Below market rate pay


  6. Helpful (3)

    "Shady Business Practices, Double Standards and Class Action Lawsuits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    My fellow employees were a pleasure to work beside and stayed as long as I did because of the friends I had made.

    Cons

    The company has many aliases and many have bad BBB ratings constantly changing or adding new names. The management would troll blogs and give positive false reviews to counter act the negative reviews. Most customers were/are duped into additional MRCs of $19.99 when not completely going through the fine print and understanding what it actually meant. The T&C were extremely covert, double tongued and literally fine printed.

    Advice to Management

    Its not ok to raise your voice to and belittle, bully or intimidate your employees. If it's ok for management to do something ie smoke pot in your car, have a drink or 2 at lunch or come in constantly late I personally do not feel it's ok to fire another employee for doing the same thing.


  7. Helpful (3)

    "Sr. Program Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Bellevue, WA
    Former Employee - Senior Program Manager in Bellevue, WA
    Disapproves of CEO

    I worked at Intelius full-time (More than a year)

    Pros

    work-life balance, friendly folks, no much pressure

    Cons

    low pay, shady business practice, sub quality techies

  8. "Great place to work, strongly team oriented."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Intelius full-time (More than 3 years)

    Pros

    Some of the smartest people I have worked with in my career. Everyone is a potential mentor and happy to help out and help you reach your goals. Lots of great places to eat. I enjoyed the teams I worked with and built great friendships.

    Cons

    It's hard to make lateral moves within the company. If you are a person that is not sure about what career path you want to take, this is not the place that will allow you to explore other opportunities.

    Advice to Management

    Be more open to employees exploring career choices.


  9. Helpful (2)

    "Worked as a customer retention specialist. Awful job, awful callers, had to upsell 'identity protection' plans."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Specialist in Bothell, WA
    Former Employee - Customer Retention Specialist in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intelius full-time (Less than a year)

    Pros

    The employees were all nice to work with. All besides the management.

    Cons

    Was my job to lie and make excuses for the company's bad business practices.

    Advice to Management

    Quit lying to yourselves; this company is a slimy business.


  10. Helpful (4)

    "Company with potential, no longer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelius full-time

    Pros

    Pros here include: Decent parking compensation program. Near Bellevue bus. Engineers on call get comped on cellular bill. Some smart folks work here who want to do good. Facilities and working areas are pretty new. Working on the 22nd or 16th floor offers good views of Bellevue.

    Cons

    Baggage with a number of older projects, products and botched aquisitions. Lots of wild hair side projects to make a quick buck. Lack of concern for customer and delivering a quality product. Management will lie about a number of things to cover up issues with the company. Lack of willingness to admit failure to improve the business. Company also has a tendency to go low on compensation. Lately employee attrition has been high. Lack of respect for the CEO in the region. Intelius is not a well liked business in the region.

    Advice to Management

    Focus on one product and remove distractions. Learn from your mistakes, and become more accountable to your employees. They know when you make mistakes, so addressing them and making a plan to succeed in the future is key. Get a CEO who's focused on the company's success. The current one is focused on a number of projects. Intelius/Inome seems to be a side project.


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