Intermix Reviews | Glassdoor

Intermix Reviews

Updated December 5, 2018
92 reviews

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3.1
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Intermix President and General Manager Jyothi Rao
Jyothi Rao
8 Ratings

Employee Reviews

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Pros
  • "Pay was good, good discount on clothes" (in 7 reviews)

  • "Fun Environment and cool clothes" (in 6 reviews)

Cons
  • "Moronic upper management with corrupt ideals" (in 12 reviews)

  • "Expected to work long hours with little or no gratitude or compensation" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Start your career here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intermix full-time (More than 5 years)

    Pros

    Intermix is a fun environment, with many great leaders to guide you on your career path. Cross training in different areas with in the store experience DOR training will get you on a fast track for advancement.

    Big exposure to multi brand vendors for both established and new designers. Definitely a place to build your network and client books.

    Exciting new product comes in weekly . A talented creative team keeps everyone inspired and the window styling is on point!

    Intermix and Gap Inc is an inclusive company. They embrace diversity, really care about their employees, and provide many support for personal needs. I have only good things to say about my tenure at Intermix.

    Cons

    Career growth from the field to HQ is not easy. So don’t expect to come into the store as a sales associate and become a buyer.

    Advancement can take time, be serious and patient. Those employees that put in the time and effort will see the benefits.

    Employee discount and designer exclusions could be better.

    Advice to Management

    Keep your ears to the ground. The employees in the field have some excellent feedback and ideas for evolution and improvements to the ever changing retail climate, job market, and client experience.


  2. "Sales Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intermix part-time

    Pros

    Effective, collaborative, innovative, positive, goal-oriented

    Cons

    Hectic, busy, stressful, disorganized, loud

  3. "Floor cordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intermix full-time

    Pros

    Discount on clothing .. though I dont make enough money to afford the clothes

    Cons

    - No raise/No movement in position title: I have worked for this company for over two years and have only received a 10 cent raise once... They need to pay their employees better. As a key holder its harder to make the commission tiers and it should be lower tiered for certain stores... my commission checks are weak. I am struggling to survive financially with this commission structure and hourly pay.

    -Buying team: The buys have gotten very weak, customers come in looking for designer items and get disappointed my private label Intermix stuff... If you are not at a Flag store and you work at a core or premier customers often prefer to go to a Flag for better choices. There is so many other places to shop these days it makes it hard to stand out and Intermix tries to hard that their clothing is not easy to sell. Go on Forward by Elysse Walker ... this is how Intermix should be buying product.

    -Tech: There always seems to be an issue with our cash registers and our systems are so slow customers make remarks on how they have seen other Intermix stores struggle with the POS system.

    -Dont cut to much costs! We need cleaners.

    -Clothing allowance: why does the manager of the store only get a gift card to buy products? all store employees should get this. And we should be given clothing allowance.

    Advice to Management

    give more of a raise for loyal employees, stop making so much private label, watch your competition closely and buy accordingly... Customers want cute wearable pieces not strange pieces... look at forward by Elysee Walker for inspiration. Make the commission tiers more fair.


  4. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in New York, NY
    Former Employee - Stylist in New York, NY

    I worked at Intermix part-time (Less than a year)

    Pros

    Discount, good designers and clothes to style with clients and to shop for your own use

    Cons

    Management, negative sorority feel, commission structure

    Advice to Management

    Be open minded to other people instead of being stuck up


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intermix (More than a year)

    Pros

    Tough selling environment but great money if you work hard and clientele.

    Cons

    Can be a tough environmen in terms of being competitive.


  6. Helpful (2)

    "Great Company, Culture Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Coordinator
    Current Employee - Floor Coordinator
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intermix full-time (More than a year)

    Pros

    Amazing exposure to contemporary and established fashion brands. Get to work with interesting clientele if you're based in a metropolitan area, and you really learn the ins and outs of true styling. I learned many creative skills here. Commission structure is great, good hourly pay/salary, fantastic benefits, and BEAUTIFUL product. If you like you're coworkers, it can be a really fun and exciting place to work, and a great place to begin a career in fashion and styling. An impressive name on your resume. Great way to build a network and meet influencers, publishers, and designers. Overall good experience.

    Cons

    I understand what the company is going for with their culture but they are not quite there yet. Upper management DOES NOT care about those working in the field, and when they pretend they do, it's just for a photo op... we are the people that make business happen. Store leaders ARE NOT given the proper tools to train and strategize, and they arent trained well themselves, which isn't their fault. This leads to a domino effect of negative energy, unnecessary stress and shifted blame. Corporate individuals can really suck the life out of the room too. Not all, but 80% of them. Nasty, uninspired and elitist attitude, and I'm quite frankly not even sure how they were qualified for these jobs. They pretend to care about your ideas and your passion on paper, but all they do is ignore and stifle anybody who expresses interest in moving up with the company or anybody who wants to learn and grow. They are SHAMELESSLY rude and condescending to retail level workers. There are no incentives for anyone with talent or passion or anyone who wants to grow with the company. They make no effort to keep you around or train you. Probably why the employee turnover is so high.

    Advice to Management

    Get to know us and get to know your demographics!!! Listen to our ideas. We know your customer better than you do. Stop placing such an emphasis on $$$ and stop turning people into dollar signs. Customers can smell that. Train your management correctly and give your associates the proper tools and positive energy to TRULY style clients. Corporate people; get to know the field workers. Drop the stuffy attitude when you come visit. It's not inspiring or fun to be around, and we don't find it intimidating.

    Intermix Response

    Oct 8, 2018 – Company Representative

    We’re happy to hear of the skills you have acquired on our team! We believe in the value of teaching valuable professional skills that our employees can use to succeed on our team and throughout... More


  7. "Finance Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intermix full-time

    Pros

    Enthusiastic team, supported by the Gap, exciting area in retail

    Cons

    Competitive retail environment, can be long hours.

  8. "Intermix Floor Coordinator New York"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Intermix full-time

    Pros

    Quarterly company sponsored training with lead designer brands (sometimes results in free swag)
    Great discount
    Learn a lot about fashion and styling
    Friendly and welcoming team

    Cons

    Highly competitive for new employees
    Can be difficult to move up

    Intermix Response

    Aug 30, 2018 – Company Representative

    We love hearing experiences like this! We believe in teaching our employees skills they can use to be successful at Gap Inc. and beyond. Thanks for recommending us as an employer.


  9. Helpful (1)

    "Inventory Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intermix full-time

    Pros

    Got to work alone most of the time. Bought by Gap Inc a number of years ago so the benefits are better now.

    Cons

    Coworkers don't care about accurate inventory or about being gentle with the product so that we don't have to damage out a $400.00 sweater. They just want their commission check. Snarky commission based environment.


  10. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Intermix full-time

    Pros

    Great fun work environment, amazing co-workers, day goes by very quickly since your always busy or doing something. Great opportunity to make extra money from commission plus amazing discount

    Cons

    Can get so messy sometimes