Intrepid Learning Solutions Reviews | Glassdoor

Intrepid Learning Solutions Reviews

Updated November 28, 2017
50 reviews

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3.0
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Ursula M. Burns
2 Ratings

50 Employee Reviews

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Pros
  • Supportive colleagues and new projects coming in to work on (in 2 reviews)

Cons
More Pros and Cons

  1. "Learning and Development Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning Technology Senior Consultant in Chicago, IL
    Former Employee - Learning Technology Senior Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intrepid Learning Solutions full-time (Less than a year)

    Pros

    Loved the company, learning opportunities, clients, exposure, new projects.

    Cons

    Was consolidating and restructuring- major shift in upper management.


  2. "Sold OUT Too Soon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assessor in Seattle, WA
    Former Employee - Assessor in Seattle, WA
    Neutral Outlook

    I worked at Intrepid Learning Solutions full-time (More than 8 years)

    Pros

    Wonderful people to work for, usually fair and treated employees like people and not just a number or a profit. Should have stayed the course.

    Cons

    Sold out too soon to Xerox. Management needed more guidance and more open communication with it's employees.

  3. "Sr. Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Small company, wonderful people, interesting work, intellectual challenge.

    Cons

    Virtual workforce is wonderful but it would be nice to meet at least ones group somewhere annually.

    Advice to Management

    Try to mainitain the supportive and knowledgeable culture of Intrepid now as part of Xerox.


  4. Helpful (3)

    "Xerox Acquisition isn't helping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Intrepid Learning Solutions full-time (Less than a year)

    Pros

    Intrepid alone was more effective without Xerox.

    Cons

    One would hope that the Xerox Acquisition would help Intrepid to be more effective. Instead, a layer of obsolete technology and arcane processes have been laid on top of Intrepid's somewhat poor management.

    Advice to Management

    Understand how the acquisition affects the staff that are doing the real work. You appear to have no understanding of how the change affects people, their work and the workflow with the client.


  5. "Great place to grow your career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook

    I have been working at Intrepid Learning Solutions full-time (More than 10 years)

    Pros

    Great opportunity to do meaningful work with clients and grow your skills. In addition to serving current clients well, Intrepid has attracted some amazing new outsourcing clients (including top tech companies) in the last year, AND has built an awesome new learning technology product that combines social, collaborative & short-form learning. Great outcome for the company (people, clients, etc.) with the sale of the services business to Xerox, and launch of the tech business as a new company!

    Cons

    As a smaller company, at times there have been limits to the ability to advance to the next level--the Xerox acquisition addresses that for the outsourcing and professional services team members.


  6. Helpful (2)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Learning Consultant in Seattle, WA
    Current Employee - Senior Learning Consultant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good co-workers
    Interesting project work when you can get it

    Cons

    Cronyism
    Resourcing is based on friendships and not on skills
    Lack of company direction
    If you are in the click you'll have work
    You are pigeon-holed

    Advice to Management

    Fire current staff of "leaders" and hire real leaders


  7. Helpful (1)

    "Good pay if you get hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Seattle, WA
    Current Employee - Instructor in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great pay and flexibility. Lots of time off which is a double edge sword.

    Cons

    The company said I'd average 28 - 32hrs per week which isn't ideal but I could live with that since they offered me a good hourly pay rate. The real deal is hours are not guaranteed you may work 40 one week and only 14 the next. To much instability with scheduling. Lots of travel with no pay for mileage. You still get medical and dental benefits. Intrepid was just bought out by Xerox, so hopefully they get rid of the ignorant managers and stabilize the scheduling situation.

    Advice to Management

    FOLLOW THROUGH with what you say!!!!!!!!!!!!!!!!
    Management is the worst I have ever had to deal with. Even though I personally do not have to see my manager that much when I do he/she is not very helpful.

  8. Helpful (2)

    "Intrepid Learning SOLD!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor/Assessor in Everett, WA
    Current Employee - Instructor/Assessor in Everett, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Intrepid Learning Solutions full-time (More than 3 years)

    Pros

    It's about time that Intrepid was acquired by a leading company to get out of the burden of incompetent management. It's obvious that Xerox was looking to expand their operation into Boeing since they already have a small contract with the aerospace giant. Xerox's purchase of the outsourcing/professional services division of Intrepid captures the most valuable portions, the Boeing contract and the people that are the face of the contract, assessors, instructors, and e-test monitors.

    Cons

    Inconsistent management and policies lower morale, effectiveness and recruiting/retaining talented employees. Inconsistent work schedules (mgmt calls this flexibility)

    Advice to Management

    Intrepid: Start looking for new jobs!
    Xerox: Conduct an in-depth assessment (employee survey) of current management practices to determine current weaknesses, current successes and areas needing improvement. But most importantly, THANK YOU!


  9. Helpful (3)

    "Great employees, terrible upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intrepid Learning Solutions full-time (More than a year)

    Pros

    The engineering managers and engineering team were phenomenal- incredibly good at what they did.

    Cons

    Unfortunately there was a big disconnect between tech employees and upper management. Basically the company is a cargo cult tech company, that is a company that thinks that by adopting all the trappings of a tech company they will become a successful tech company.

    Advice to Management

    Keep suckling the teat of corporate mediocrity as long as you can.


  10. Helpful (3)

    "Smart practitioners. Weak strategy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Manager in Seattle, WA
    Former Employee - Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intrepid Learning Solutions full-time (More than a year)

    Pros

    In general, all employees are intelligent and good at what they do. Culture is so-so. Line managers mean well and work hard. Senior Managers lack vision and excellence.

    Cons

    The company isn't doing well. Do your due diligence before accepting a position here. Lots of turnover - for a good reason.

    Advice to Management

    Stop with the churn and burn mentality with your employees. It hurts morale. Recognize individual contributors more. Hire visionary senior management - not 'status quo' people. Adjust market strategy and pricing. L&D is more competitive than Management thinks.


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