Invitation Homes Reviews
Updated Jan 27, 2023
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Found 404 of over 433 reviews
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Top Review Highlights by Sentiment
- "Great benefits and if your smart you get away early every Friday so you have time off." (in 47 reviews)
- "the property managers don't even speak to residents they have temp employees have meetings with residents ." (in 8 reviews)
- "Bad communication, disorganized, toxic leaders, and team issues are swept under the rug." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Invitation Homes and is not affected by filters.
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- Current Employee, more than 8 years★★★★★Featured Review
The Sky is the Limit!
Dec 14, 2022 - Portfolio Director in Tampa, FLRecommendCEO ApprovalBusiness OutlookPros
Endless growth potential, premium technology and tools, brilliant corporate support, flexible, and we serve with heart and integrity every day. If you are someone who wants to be a part of a team and work toward common goals, we want you here! We are filled with bright individuals who all add value to our environment and for our customers.
Cons
IH is consistently evolving to become the best in the market, which may come with growing pains. Tough times never last, but tough people do!
Continue readingThank you so much for your thoughtful review, we couldn't agree more! We are so glad to have you at Invitation Homes!
- Former Employee, less than 1 year★★★★★
Good paying job
Jan 22, 2023 - Maintenance Technician in Colorado Springs, CORecommendCEO ApprovalBusiness OutlookPros
Company vehicle Great PTO Good Support from management
Cons
Customers No signal The app’s malfunction at times
Invitation Homes Response
Thank you for your review, we appreciate the time you spent with us and wish you all the best in the future.
- Former Employee, more than 3 years★★★★★
Pros
Flexible schedules and remote opportunities are available.
Cons
Leaders in the marketing department put themselves and their own career advancement before their direct reports. Little to no career growth opportunities if you are considered a junior associate. Bad communication, disorganized, toxic leaders, and team issues are swept under the rug. High rate of turnover in junior associates due to poor treatment and low pay. Teammates have been yelled at in front of others, junior associates are embarrassed and made to cry frequently, and not treated as adults. If you express interest in what you want to do with your career, don't expect to be listened to. They will put you where it benefits them, even if you don't have experience in the area, then punish you for not immediately excelling and won't allow you time/resources to develop your skills.
Continue reading - Current Employee, more than 5 years★★★★★
It’s an okay place to work
Jan 27, 2023 - Maintenance Technician in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Consistent hours decent management, fast pace work
Cons
Hyper competitive and they push numbers a lot
- Current Employee, less than 1 year★★★★★
Amazing Onboarding Experience
Jun 16, 2022 - Vendor Relations Manager in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
I have worked for top companies over a 30 year career, but I've never had such a positive onboarding experience as I've had here with Invitation Homes. On my very first day, I was surprised by the fact that people already knew who I was and what I was hired to do. All of my required equipment was set up for me before I got there and there was already a training plan in place to help me learn about my job in addition to learning about the company and it's culture. The online training program has been exceptional. There are trainings available for all aspects of my job. Any HR questions I may have are easily accessible and if I can't find it myself, I can email someone who responds almost immediately. There are regular Zoom and/or "Teams" meetings where we identify issues and work through them. Every week there is a company wide meeting where every employee is made aware of the companies vision and goals, in addition to where we currently stand. In the short time I've been there, I've had great interaction with the team and find it refreshing to work with people who display a high level of professionalism while at the same time are willing to take a moment to have fun and light hearted conversation that has made me feel genuinely welcomed to the team. I've worked for companies in the past who claim they love their people...I feel like this company truly does!
Cons
Every company has it's flaws, but so far I have not had any experiences I would categorize as a "Con".
Invitation Homes Response
Wow - thank you for your wonderful review! We are so happy to have you at Invitation Homes! We are glad to hear that you enjoy the Town Halls and find them informative and useful, and that you had such a good onboarding experience! Also, thank you for the HR shoutout - we love hearing that we are a reliable source for our associates. Thank you for being apart of our team!
- Current Employee, less than 1 year★★★★★
Best homes to choose from
Dec 3, 2022 - Seller in Kansas City, MORecommendCEO ApprovalBusiness OutlookPros
It gives you great house choices
Cons
There is really none honestly
Invitation Homes Response
Thank you for your review!
- Current Employee, more than 8 years★★★★★
Incredible and Exciting Place to Work
Oct 20, 2022 - Anonymous Employee in Sacramento, CARecommendCEO ApprovalBusiness OutlookPros
Great pay, flexible schedules, open and honest leadership, this company really cares about its people. There is a lot of upward potential at this company. In my region the entire leadership team has been promoted from within.
Cons
The work load can be a bit much at times, constant change but overall I wouldn't think of leaving for another company.
Continue readingInvitation Homes Response
Thank you so much for your review! We are so glad you found your home at Invitation Homes! We find it to be an incredibly exciting place to work as well and our culture is built around caring for our associates and we are proud to hear that that shines through.
- Current Employee, less than 1 year★★★★★
Too good to speak with market level team
Jul 10, 2022 - LeasingRecommendCEO ApprovalBusiness OutlookPros
Flexibility is great. The idea from from CEO and COO are great, they are trying their best to make it a great place to work. The only issue is that some of their employees that work under them (that are not market level) make it difficult to work here.
Cons
The non-market level employees feel like they are too good to speak with. They say that they have an open door policy, but need you to speak to others and not them. There is no help, and when you bring something up that is an issue, they point out other things and blame others (not them). They make policies that are not achievable. They believe that a 3 person job can be done by 1 person, it can, but that one person would be working 24/7 with no increase in pay and paying doctor’s bills due to their stress and anxiety. The whole LES experience is a joke. I’m sure the person who thought up this idea is the same person who is too good to speak with. We explain the frustrations and that some goals are unattainable but LPM team member will not listen to us.
Continue readingInvitation Homes Response
We appreciate the time you took to write your review and we are glad to hear you enjoy the flexibility of your role. We encourage you to reach out to your HR Business Partner to further discuss your feedback; we welcome and encourage open communication and believe it is necessary and essential to resolution.
- Former Employee, more than 5 years★★★★★
Good and Bad
Aug 31, 2022 - Maintenance Technician in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Excellent benefits. Fair hourly wages. Yearly reviews with raise. Bonuses. Great coworkers. Company vans. Home Depot and Visa cards so you can purchase any materials you need to complete jobs. Solid company with job security.
Cons
Work load. Every minute of every day expected to be accounted for. Current technology used to track every movement throughout the day. No time for breaks or lunches. Maintenance appointments stacked on top of each other to make sure there is absolute 0 free time. Very stressful worrying about making it to multiple appointments and finishing the days work load. Late appointments, unfinished work orders, requesting vendors, etc... held against you and used during your reviews, raises and bonuses, and you feel like the deck is always stacked against you.
Continue reading - Current Employee, more than 5 years★★★★★
0 work life boundary respect
Dec 1, 2022 - Senior Financial AnalystRecommendCEO ApprovalBusiness OutlookPros
Year end goals Lunch and learns
Cons
80 hour work work No transparency Culture of contacting team in extreme after hours
Continue readingInvitation Homes Response
Thank you for your review, please consider reaching out to your HR business partner to discuss the workload you are experiencing, that is not the work-life balance we promote or strive for.
Invitation Homes Reviews FAQs
Invitation Homes has an overall rating of 4.1 out of 5, based on over 433 reviews left anonymously by employees. 80% of employees would recommend working at Invitation Homes to a friend and 86% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
80% of Invitation Homes employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Invitation Homes 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Invitation Homes to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.
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