JD.com reviews

3.8

71% would recommend to a friend

(527 total reviews)
avatar

Richard Qiangdong Liu

82% approve of CEO

68% positive business outlook

JD.com has an employee rating of 3.8 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

527 reviews
1.0
May 21, 2026

DO NOT JOIN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You humble yourself - You become grounded with reality Why? Find out in Cons...

Cons

- You are a replaceable asset - You will never be good enough - You will be replaced rather than trained - Would rather hedge their bets on new people - Speak your mind? Start writing a new CV... - Explanations that will never make sense - Hot headed management quick to jump the gun

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

a big e-commerce company, i have learned lots of knowledge and gotten in touch with people who is experts or kindly

Cons

it is not good for people who is low educational background or old people who is low level position , so that is the result it could make the low performance to people. because this low performance, so it must have to leave.

Viewing 1 - 3 of 527 Reviews

Glassdoor has 784 JD.com reviews submitted anonymously by JD.com employees. Read employee reviews and ratings on Glassdoor to decide if JD.com is right for you.