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Jones Knowles Ritchie

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Jones Knowles Ritchie

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Jones Knowles Ritchie Reviews

Updated Apr 25, 2022

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Found 53 of over 63 reviews

3.6
58%
Recommend to a Friend
90%
Approve of CEO
Jones Knowles Ritchie CEO  Guy Lambert (no image)
Guy Lambert
33 Ratings

What people are saying about Jones Knowles Ritchie

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 3 years

    Best company to work for

    Mar 16, 2022 - Anonymous Employee in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Amazing benefits -Super talented co-workers -Vacation days -Fast-paced -Offers so much knowledge

    Cons

    -could use some more people as the company is growing rapidly

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Great talent, poor work life balance

    Feb 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The talent at JKR truly is top notch, from entry level roles all the way up the ranks, and this is very apparent with the quality of the work. This is a great place to be in terms of having a lot of diversity in the types of clients to work with, not only in terms of industry but in terms of size. If you want to work at a place that wins awards upon awards, you’ve found a great place.

    Cons

    With the great work comes hefty hours. Agency life is always demanding, but quite often people are working late into the evening. Expectation for people to be available, even on vacation, and is very difficult to set boundaries. Tend to take on work even if there are not enough staff to cover. In tandem with this, the pay for the amount of hours worked is very poor, which is unfortunate given the skill of many of the people working there. The amount of turnover was incredibly high due to these reasons.

    3 people found this review helpful
  3. 3.0
    Former Employee, more than 3 years

    JKR

    Feb 15, 2022 - Executive Assistant in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get the chance to work with some talented and lovely people. Benefits are quite nice.

    Cons

    Not a lot of room or support for growth. Felt undervalued. Communication across the board could have been better. Felt like I worked in negative energy more times than less.

    Continue reading
    2 people found this review helpful
  4. 1.0
    Former Employee, more than 3 years

    Avoid

    Feb 24, 2022 - Senior Designer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    High profile clients and the agency has a huge budget for press and award show submissions, hence why anybody cared about the Burger King rebrand.

    Cons

    Highest turnover of any agency I've ever been at. The open joke is that CCO is likened to Darth Vader — I think he relishes in that reputation. Culture starts from the top down so naturally this place attracts the worst people. Aside from the absolutely toxic work culture that other reviews already outline, the company works almost exclusively with alcohol and fast-food brands. A coworker once said, "If you're not interested in making alcohol more appealing to alcoholics or marketing fast-food, this isn't the place for you".

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    2 people found this review helpful
  5. 2.0
    Current Employee, more than 1 year

    Great clients, weak leadership, high turnover

    Feb 2, 2021 - Account Management in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - They recruit extremely talented people - Solid salaries and benefits offered - Client roster is impressive

    Cons

    - Zero work-life balance; they’d prefer to just burn out and replace employees rather than nurture talent - Promotions are hard to come by and are not necessarily merit-based - Leadership is big on lip service, not so big on action - NY CEO is particularly weak and out of touch - Lack of diversity

    Continue reading
    10 people found this review helpful
  6. 2.0
    Former Employee, more than 1 year

    Avoid!!

    Dec 4, 2020 - Designer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ace insurance package, nice salary, decent clients

    Cons

    Not a place to be chuffed about, mate. No diversity to be seen. Long work hours, no respect from middle or upper management and international HR is a joke. Like others have said here, it's a sweatshop and tasteless creative directors will grind ya to the bone.

    Continue reading
    7 people found this review helpful
  7. 2.0
    Former Employee, less than 1 year

    Amazing client roster. Problematic culture.

    Oct 8, 2020 - Senior Account Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Huge client roster with some of the biggest clients in the industry - A wide range of talented designers on the floor - Dog-friendly office

    Cons

    - The lack of diversity is embarrassing - especially in 2020 - All white leadership comprised of people who have little experience working elsewhere and therefore don't have the necessary industry experience to make truly great or impactful work - Having three conference rooms in the entire agency shows poor planning, an inability to adapt, and lack of foresight - Most Account Directors don't have enough experience to oversee the portfolios or individuals they are currently managing - The blatant racism is a problem that needs to be dealt with immediately. I've heard individuals mock POC's accents and perpetuate racist stereotypes with zero consequences on several different occasions - Late, late night where people more often than not leave the office around 11PM

    Continue reading
    6 people found this review helpful
  8. 3.0
    Former Employee, more than 3 years

    Great team but horrible work/life balance

    Jul 8, 2020 - Account Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job grooms you to be very buttoned up and pushes your skills in client services and design. Co-workers are lovely.

    Cons

    You'll work long hours with little recognition. The company has growing pains, which will normally result in you working 10-12 hour work days with no additional monetary incentives (bonuses, etc).

    Continue reading
    3 people found this review helpful
  9. 2.0
    Former Employee, more than 1 year

    Great, Iconic Brands; Areas Need Improvement

    Jan 18, 2020 - Account Management in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great access to creative opportunities; jkr is definitely having their moment in the sun - A select few people are phenomenal; truly inspiring to work with - Great, iconic brands that everyone has an equal opportunity to work on (regardless of position) - Socials are really fun; a time for the team to unwind and really bond - Benefits are good; 20 days off + paid health insurance and an additional HSA card

    Cons

    - Only a few people left from the original award-winning teams - Global HR is by far, incredibly inexperienced and unethical - Compensation is not in line with market rates and there’s a huge disparity between those who rise up through the company and those who are brought on - Pressure and expectations don’t allow for the best work; they give you just enough support to get by - Physical office space is cramped - another review referenced a sweatshop and that's what it feels like; however, I know this is something that’s being addressed

    Continue reading
    21 people found this review helpful
  10. 2.0
    Current Employee, more than 10 years

    Avoid!

    Jun 15, 2019 - Hard Worker, Working On Stuff 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people! Free lunches are excellent!

    Cons

    Poor upper management. Work hours are insane. Expected to work overtime without pay.

    Continue reading
    12 people found this review helpful
Viewing 1 - 10 of 53 Reviews

Jones Knowles Ritchie Reviews FAQs

Jones Knowles Ritchie has an overall rating of 3.6 out of 5, based on over 63 reviews left anonymously by employees. 58% of employees would recommend working at Jones Knowles Ritchie to a friend and 70% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Jones Knowles Ritchie employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Jones Knowles Ritchie. This rating has decreased by -6% over the last 12 months.

58% of Jones Knowles Ritchie employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jones Knowles Ritchie 2.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Jones Knowles Ritchie to be management, career development, benefits and the cons to be diversity and inclusion, senior leadership, culture.

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