Jones Knowles Ritchie Reviews | Glassdoor

Jones Knowles Ritchie Reviews

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Found 25 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
91%
Approve of CEO
Guy Lambert
15 Ratings
  1. "Phenomenal People, Great Clients, Fantastic Studio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jones Knowles Ritchie full-time for more than 4 years

    Pros

    Every person employed here seems to be more creatively talented and hard-working than the next and try their very best to mentor & build up their peers. Everyone truly enjoys working with one another & is open to any ideas/comments/suggestions. The new Managing Director is making huge strides to make sure the process is being adhered to.

    Cons

    There aren't clearly defined teams amongst the designers at the moment, but this is something leadership is looking into. Sometimes it might seem like growing pains, but I have no doubt the Creative Directors & Managing Director won't be able to set the entire studio up for success within the first few months of 2019.

    Advice to Management

    Continue to actively listen to people & empower them.

    Jones Knowles Ritchie2019-01-18

    Jones Knowles Ritchie Response

    March 20, 2019Managing Director

    Thank you for taking the time to write this review, we are happy to hear your positive experience. The design team structure has been evolving and we are working hard to structure design teams with more support and clarity. Additionally, leadership are adopting better ways of working ...

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  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Positive Outlook

    I have been working at Jones Knowles Ritchie full-time for more than 2 years

    Pros

    They have a great insurance package

    Cons

    The day-to-day work schedule is extremely long.

    Jones Knowles Ritchie2019-01-30

    Jones Knowles Ritchie Response

    March 20, 2019Managing Director

    Thank you for your feedback. The agency is fortunate to be experiencing high growth, but we acknowledge there are some long hours happening at the moment while we staff up, it is not our intention for this to be the norm. Hiring best in class talent to join the team is a priority, ...

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  3. Helpful (7)

    "Diversity Much?"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at Jones Knowles Ritchie full-time

      Pros

      Cool Client Roster. Free Health Insurance.

      Cons

      How does an agency in 2019 have so little diversity? To be clear I mean people of color. The NYC CEO has run all of the little diversity away. How is that not a red flag? What creative team in London and NYC has no Diversity? Client beware and wake up! The company ONLY HIRES FROM THE SAME POOL!

      Advice to Management

      Wake up hold leadership accountable to represent the real world and not just their "friend Pool" Also stop writing fake reviews on how great this company is because it's not.

      Jones Knowles Ritchie2019-02-12
    • "Account Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Jones Knowles Ritchie full-time

      Pros

      Great work, good people and great benefits

      Cons

      No cons that I can really think of

      Jones Knowles Ritchie2018-11-06
    • Helpful (8)

      "So Hip It's Painful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook

      I worked at Jones Knowles Ritchie

      Pros

      The hive does do top quality work and the carbs are endless. Top brand clients. Seem to be swimming in revenue. Everybody seems nice at first.

      Cons

      Its a hive. No personal space and no privacy. One big room with long banquet tables of evryone sitting cafeteria style. Seating assignments are literally moved weekly. No visual clue of hierchy. What would you move up to, another seat? Sweatshop with an audio track that never stops.

      Advice to Management

      Luckily nobody will figure any of this out until they go someplace else.

      Jones Knowles Ritchie2018-03-06

      Jones Knowles Ritchie Response

      December 19, 2018

      Thank you so much for taking time to provide feedback on your experiences at JKR. Great to know that you enjoyed working on our brands - we are lucky to have created some brilliant relationships and opportunities with our clients. As we grow, we have invited the team to give their ...

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    • Helpful (3)

      "An Age(ncy) of Enlightenment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Jones Knowles Ritchie full-time for more than 2 years

      Pros

      JKR is a tough place to work at. Excellence isn’t given its earned... honestly, they’ve earned it. This is an institution that strives for the best. It’s a place where ideas are celebrated and mediocrity is stricken. It’s a place where imagination and ideas converge in the most creatively intelligent ways. Leadership at the top, from account to creative, understand this as a fundamental core and push against the grain...

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      Cons

      Communication can be difficult at times, and there can be some personality driven complications. Occasionally collaboration falls short due to this.

      Advice to Management

      Listen, Communicate, Collaborate. Don’t let unfulfilled promises turn into missed opportunities.

      Jones Knowles Ritchie2017-12-09

      Jones Knowles Ritchie Response

      March 20, 2019Managing Director

      Thank you for your thoughtful review, we are so proud to have achieved what we have to date and thats down to the contribution of great talent. Communication is always tough in with an agency growing at pace, and yes working around multiple personalities. We are constantly trying ...

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    • Helpful (7)

      "Great branding agency"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Designer in New York, NY
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Jones Knowles Ritchie full-time for more than 2 years

      Pros

      Every person here is extremely devoted. The design team is talented and willing to go the extra mile to create the best work. Everyone is always striving to do the best work possibly, and they make strides to improve as they rapidly grow. There wasn't a single person that was unpleasant while I was here, and that really speaks to the culture that everyone supports each other. They have a lot of great clients and opportunities...

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      Cons

      Sometimes the hours can be long, but this is natural in an agency setting. People are expected to work hard because of the high standards that JKR collectively holds themselves to, which is to produce the best work.

      Advice to Management

      New talent and recruitment is needed as does every company, but with the amount of work that comes in sometimes there needs to be more heads to take on the workload.

      Jones Knowles Ritchie2017-09-27

      Jones Knowles Ritchie Response

      November 16, 2017Managing Director

      Thank you so much sharing your thoughts on your time with us. We are delighted to hear how much you have enjoyed the work, the clients and the great people that we are lucky to have. Culture is really important, especially in an agency that is experiencing growth as we have done ...

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    • Helpful (4)

      "Keep looking for another job..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Jones Knowles Ritchie for more than 2 years

      Pros

      Happy hour on Friday's were the best.

      Cons

      Used to be a fun place to work. Culture has changed and people are leaving. Mgmt in the NY office needs more training.

      Jones Knowles Ritchie2017-10-27

      Jones Knowles Ritchie Response

      November 16, 2017Managing Director

      Thank you for taking the time to provide feedback. We are glad the Friday Happy Hours were viewed as a positive. This is a well-deserved time for everyone to unwind and casually connect with colleagues – and celebrate everyone’s hard work! Our culture and our people are very important ...

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    • "Not that cool..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in New York, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Jones Knowles Ritchie full-time for more than 2 years

      Pros

      Big clients and interesting projects Some great co-workers

      Cons

      No HR in NYC Disorganized A company that strives for a family feel, but is quite superficial and ego driven Long hours without compensation or gratitude

      Advice to Management

      Micro-managing means there is a lack of trust Communicate Get HR in the studio, the company is too big in NY to not have someone

      Jones Knowles Ritchie2017-10-31

      Jones Knowles Ritchie Response

      November 16, 2017Managing Director

      Thank you for taking the time to provide feedback regarding your time at JKR. We are fortunate that the agency has gone through a rapid growth (clients and team) trajectory over the last 18mths. With such growth does come the need for evolved ways of working and a structure to deliver ...

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    • Helpful (1)

      "A great agency"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Jones Knowles Ritchie

      Pros

      A great place to work. A very supportive team and great clients.

      Cons

      Growing rapidly in the US, which can be a pro or con.

      Jones Knowles Ritchie2015-12-12
    Found 25 reviews