Does KOOKAI pay their employees well?

According to anonymously submitted Glassdoor reviews, KOOKAI employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KOOKAI. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KOOKAI?

40% of KOOKAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KOOKAI 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at KOOKAI?

Sales Assistant (26) , Sales Associate (22) , Casual Sales Assistant (21) , Retail Assistant (12) , Retail Sales Assistant (12) , Store Manager (9) , Assistant Manager (7) , Conseiller De Vente (6) , Vendeuse (6) , Senior Sales Associate (5) , 2IC Assistant Manager (4) , Sales (4) , Vendeur (4) , Christmas Casual/Sales Assistant (3) , Part Time Sales Associate (3)

What are the pros of working at KOOKAI according to real employee reviews?

"Great company offering good training in styling and product knowledge and customer service." ((in 12 reviews)); "great culture" ((in 12 reviews)); "great team" ((in 10 reviews)); "Nice people and nice managers" ((in 10 reviews)); "Good staff to work with" ((in 7 reviews))

What are the cons of working at KOOKAI according to real employee reviews?

"Area management" ((in 11 reviews)); "Hard to negotiate your salary" ((in 5 reviews)); "Area managers come in only 1" ((in 4 reviews)); "Long hours and heavy workload" ((in 4 reviews)); "Lack of diversity" ((in 3 reviews))

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KOOKAI

KOOKAI reviews

3.6

40% would recommend to a friend

(152 total reviews)

Viktor Vagner - Cromb

99% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

KOOKAI has an employee rating of 3.6 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KOOKAI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

152 reviews

2.0

May 18, 2026

Great team and customers, but toxic office culture

Store manger

Recommend

CEO approval

Business Outlook

Pros

Good discount and clothing allowance, nice customers and a great team

Cons

Head office staff, working under a regional who didn’t like you from the start made the environment toxic and cliquey, if you’re not in the” It” crowd they just find little reasons to give “feedback” even though the store was turned around and making more money then before. I’ve never felt more like I was back in high school then here

5.0

May 3, 2026

Great culture

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great culture. Fun and exciting

Cons

Sore feet from long days.

4.0

May 1, 2026

Supportive team but low pay for workload

Senior sales assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment in store

Cons

Low salary for amount of work required

Viewing 1 - 3 of 152 Reviews

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Retail Seasonal Casual

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Full Time - Retail Stock Coordinator

Australia

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Retail Assistant Store Manager

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Great team and customers, but toxic office culture

Great culture

Supportive team but low pay for workload

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