KPN Reviews | Glassdoor

KPN Reviews

Updated October 19, 2017
179 reviews

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4.0
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KPN Chairman Management Board and CEO Eelco Blok
Eelco Blok
88 Ratings

179 Employee Reviews

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Pros
  • Groot bedrijf, maar daar is alles mee gezegd (in 11 reviews)

  • Geeft werknemers veel mogelijkheden om klanten te helpen (in 11 reviews)

Cons
  • Omdat het zo een groot bedrijf is ben je maar een nummertje en dat is soms jammer (in 8 reviews)

  • Veel reorganisaties(welke helaas echt nodig zijn binnen dit bedrijf) waardoor voor sommige afdelingen de werkdruk te hoog is (in 7 reviews)

More Pros and Cons

  1. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at KPN full-time (Less than a year)

    Pros

    Very dynamic work environment with a team spirit

    Cons

    Pay scale is very related to performances, hence leading monthly firing sessions


  2. "Avoid,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KPN full-time

    Pros

    used to be stable, but no longer the case

    Cons

    bureaucratic, no career advancement, mgmt has no vision

    Advice to Management

    Put out a opinion box to learn what employees really feel

  3. "Fine company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at KPN full-time

    Pros

    Good benefits, nice colleagues, extensive training, kind manager

    Cons

    Low salary, quite boring job (service expert), too many computer systems; very inefficient

    Advice to Management

    Make the work processes more efficient.


  4. "Online Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Recommends
    No opinion of CEO

    I worked at KPN full-time (More than 5 years)

    Pros

    Nice environment, many opportunities and responsibilities, great colleagues.
    Enjoyed working there.

    Cons

    Due to a reorganization I (and with me many others) were let go.

    Advice to Management

    Look at the data and facts, not at what someone tells you.


  5. "Good place to work for now. Uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Manager in The Hague (Netherlands)
    Current Employee - Quality Assurance Manager in The Hague (Netherlands)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good environment to work in

    Cons

    Things are not very dynamic

    Advice to Management

    Listen to the employees suggestion for change. Create more dynamism, engage more with lower lever management and then create traction.


  6. "Communication is breaking down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Amsterdam (Netherlands)
    Current Employee - Senior Software Engineer in Amsterdam (Netherlands)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at KPN full-time (More than a year)

    Pros

    Fair pay
    Free/discount products
    Good location right next to the train station
    Working from home when possible

    Cons

    Unclear definition of roles and responsibilities resulting in a chaotic organizational structure and constant miscommunication
    Incompetent technical leadership is slowly taking the company into the abyss
    Lack of transparency from top and mid level management
    Tech staff work in an island with no knowledge of the market, company vision or the end-user experience
    Complex processes and tools lead to simple tasks taking orders of magnitude more time than you'd expect
    Mice infestation all over the office!

    Advice to Management

    Investigate the status of the digital department immediately. Because you're being promised a more efficient department while the technical leadership is taking the department to a slower, more complex and chaotic future.


  7. "KPN Getronics"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Innovative, Dynamic, International, Agile, Customers

    Cons

    Hierarchy, salary, internal politics, strategy

  8. "One of the best companies to work for in The Netherlands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Amsterdam (Netherlands)
    Current Employee - Software Engineer in Amsterdam (Netherlands)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KPN full-time (More than a year)

    Pros

    A company that has reinvented itself to become the leader in innovation and simplification

    Cons

    It's changing and evolving ecosystem makes it difficult to find a person with the authority to make solid business decisions


  9. "Big, slow company, pay was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Groningen (Netherlands)
    Former Employee - Manager in Groningen (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KPN part-time (More than 3 years)

    Pros

    +pay
    +lots of colleagues different background

    Cons

    -big companies move slow
    - no ownershop


  10. "Senior Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in The Hague (Netherlands)
    Current Employee - Anonymous Employee in The Hague (Netherlands)

    I have been working at KPN full-time

    Pros

    Good and relaxed culture, lot of budget for training and growth

    Cons

    The entire company is all about Dutch, so it is not very easy for an expat to adjust


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