Kablelink Communications Reviews | Glassdoor

Kablelink Communications Reviews

Updated March 19, 2017
10 reviews

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Tim Geske
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Employee Reviews

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  1. Helpful (1)

    "Worked my way up pretty quickly from cable technician to Warehouse assistant manager."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Manager Assistant in Sacramento, CA
    Former Employee - Warehouse Manager Assistant in Sacramento, CA
    Recommends
    Positive Outlook

    I worked at Kablelink Communications full-time (More than 5 years)

    Pros

    Many pros to consider including room for employment advancement, a lot of hands on experience with cable installation as well as face to face experience with customers.

    Cons

    Not a lot of cons to consider other than working a lot of overtime and driving was involved and time sacrificed spent outside of my home as a single parent.


  2. "Kablelink review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installation Technician in Tampa, FL
    Former Employee - Installation Technician in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Kablelink Communications (Less than a year)

    Pros

    i enjoy all the training they give you; because there is so much too learn. Also as soon as you star working they rent to own any tools you need for the job.

    Cons

    They judge you based on your last job if you'll be able to handle the job or not; then your lead assign you jobs that don't pay as much. Next thing you know all your doing is hard labor work like replacing undergroung lines and lines from the pole which don't pay much.

    Advice to Management

    Treat everyone equal


  3. "This is an "ok" company to work as a cable tech if you do not have many options."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Residential Cable Technician in Orlando, FL
    Current Contractor - Residential Cable Technician in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kablelink Communications as a contractor (More than a year)

    Pros

    The pay is weekly. They have most tools available that are needed to work. And if they do not have them they will obtain them for you and do a tool deduction.

    Cons

    The routing managers route based on if they like you and the will deliberately stop you from making money. I have been on both sides of the spectrum with them so this is not to bash the company. The equipment tracking is terrible which causes technicians to pay for equipment that is not lost. I discovered this myself and was pulled aside by one of the warehouse guys in which he confirmed what I already knew. And this is even if you have an equipment sheet, because basically if they "say" that the equipment is lost then it is lost.

    Advice to Management

    Reprimand your in-house supervisors and hold them accountable for their wrong doings as well. You will retain quality techs like that...fyi.


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  5. Helpful (1)

    "Dispatch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in Tampa, FL
    Former Employee - Dispatcher in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Kablelink Communications full-time (More than a year)

    Pros

    Easy job. You are basically trouble shooting issues for technicians, rescheduling jobs for customers, and updating customers when the technician will be arriving.

    Cons

    Managers are terrible. They will throw you under the bus if they screw up. Coworkers tended to turn on each other over minor things like taking 30 seconds longer from your break. When a coworker screws up they punish everyone. Mangers tended to treat you like a child. Everyone seemed to be underpaid. Dispatch managers only made a two dollars more per hour than regular dispatchers. Overtime, while not forced, is often expected if you need to make money.

    Little room for advancement. Stories of other dispatch managers being at the company for over 5 years but never moved up in the company ladder.

    Issues arise when Brighthouse blames Kablelink for issues and Kablelink blames the manager for issues and the manager blames the dispatcher for issues.

    Extremely high turnover rate.

    Advice to Management

    Stop having extremely low expectations for everyone and pay for results you want.


  6. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technician in Hernando, FL
    Former Contractor - Technician in Hernando, FL
    Recommends
    Positive Outlook

    I worked at Kablelink Communications as a contractor (More than 3 years)

    Pros

    A great place to earn money, if you can be self motivated. The guys their are very understanding and helpful. I have had many personal issues and they worked with me through tough times

    Cons

    The hours can get a bit long and a bit wearing but, the money is good. The customers are nerve racking but sometimes you meet the nicest people.

    Advice to Management

    Thank you for the experience and opportunity to earn money for my family


  7. "They are not truthful up front."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contractor in Orlando, FL
    Former Employee - Contractor in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Kablelink Communications full-time (Less than a year)

    Pros

    None that I can think of.

    Cons

    Expect to work 12 hours or more you have no life.

    Advice to Management

    Work load per tech too much.


  8. "Very Difficult and unfair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cable Tech in Brooksville, FL
    Former Employee - Cable Tech in Brooksville, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Kablelink Communications full-time (Less than a year)

    Pros

    opportunity to earn 1000 or more a week.

    Cons

    You hav to work from Dawn till after Dusk with blood and sweat to earn it!

    Advice to Management

    Make alot more effort to treat techs. like they have lives and not like SLAVES!!!


  9. "I felt like a slave!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend

    Pros

    independent contractor opportunity for anyone looking be self employed.

    Cons

    infair distribution of jobs. poor job routing and scheduling.

    Advice to Management

    learn to treat contractors with respect and fairness. you would reduce turn over rate.


  10. "Cable Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Kablelink Communications full-time

    Pros

    Great company to work for. You get out what you put into it.

    Cons

    No cons. One is 1099ed at end of year.


  11. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Kablelink Communications full-time

    Pros

    Lots of work means more money, fair pay as well. Management seems to care about the contractors more than the employees.

    Cons

    Over the top micro management system. Long hours and too many issues but not enough people to help resolve them.

    Advice to Management

    Micro managing only works so well to do the job intended, until it works against you. Cherish every one daily.