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Kelly

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Kelly

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Kelly Reviews

Updated May 25, 2023

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Found 6,775 of over 9K reviews
3.5
66% Recommend to a Friend
Kelly President and CEO Peter Quigley
71% Approve of CEO

Found 6,453 of over 9K reviews

3.5
66%
Recommend to a Friend
71%
Approve of CEO
Kelly President and CEO Peter Quigley
Peter Quigley
685 Ratings

What people are saying about Kelly

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Politics

2m

a 

Manager

To the republican Wisconsinites in this bowl, why has Dan Kelly responded this way after the loss? He just sounds petty and it’s not a good look. I miss when the Republicans were led by people who set the example on how to take an L. Nowadays, recently defeated Republican candidates come across as whiny, petulant children who don’t get their way. Don’t @ me with “But Hillary never…” or “What about Stacie Abrams?” Set the example and be the change you want to see.

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Top Review Highlights by Sentiment

Pros
Cons
  • "No benefits for the first year so pregnant women only get 2 weeks off after having a baby.(in 427 reviews)
  • "management is poor(in 218 reviews)
  • "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay.(in 98 reviews)
  • "Poor communication: Town Halls where leadership talks at us and reads from prepared statements.(in 76 reviews)
  • "Manager no raise rude extra(in 70 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Kelly and is not affected by filters.

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  1. 5.0
    Former Employee, more than 3 years

    Great company

    Apr 11, 2023 - Recruiter in Kent, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great caring people, really want you to succeed.

    Cons

    None that I can think of at this time

    Be the first to find this review helpful

    Kelly Response

    Talent Resources Advisor

    We agree that we have some of the best employees and a great work environment.

  2. 5.0
    Current Employee

    Great Experience

    Jan 6, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

    Cons

    There aren't any cons that I can think of at this time.

    229 people found this review helpful

    Kelly Response

    Service Coordinator

    Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.

  3. Join the Kelly team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 1 year

    Great Management, Abusive customers

    Apr 28, 2023 - Tier 1 Technical Support in El Paso, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Remote Possibility for 4 days a week 4x10 Everything provided (computer) Good surpervisors, bad upper management.

    Cons

    Abusive customers on the phone, hard to deal with sometimes but there is policies in place Need a lot of technical knowhow (for ios, not applicable for billing) Tier2 support can be a hassle to communicate with Typical call center hours (9am to 9pm) and call center blocks (early or late) Equipment failures are mostly on you, you do not get compensated Unfair metrics, heavily relying on customer metrics If you get stuck mid call its on you and the customer is waiting on the phone,

    Continue reading
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    Kelly Response

    Talent Resources Advisor

    We’re happy to know that you would recommend Kelly to a friend. Thank you for the review.

  5. 5.0
    Current Employee, less than 1 year

    Pay and Benefits

    May 12, 2023 - Manufacturing Associate in Anna, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kelly has just increased starting pay. They offer a generous benefits package with perks on meals and travel. The HR staff has been very accessible and pleasant. There is a nice $3000 sign on bonus at 3 and 6 months of work. There are attendance bonuses and a MSP program, which allows you more money after some time.

    Cons

    After 6 months, you don't get another bonus. You lose out on more lucrative performance bonuses and profit sharing by working as a contingent and not an associate. Health care is costly under Kelly's plan. Honda has better benefits as a whole.

    1 person found this review helpful

    Kelly Response

    Talent Resources Advisor

    Thank you for taking the time to share your experience. We wish you much success in your career.

  6. 4.0
    Current Employee

    Good Job

    May 11, 2023 - Teacher of Mathematics (Secondary Education) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible hours as you can choose what days you want to work, how many days a week you want to work, and you can choose half days or full days to work. You can sub for all grade levels from elementary, middle, and high school which is great so you can choose what you like to sub for. There are always jobs available for you to take so you don't have to worry about not working. The only benefit they have that you can apply for and get is insurance (there is a variety to choose from.) During all school breaks, there are no jobs to work so you get a break.

    Cons

    The hiring process is LONG (at least that was how it was in my experience,) it took almost 2 months before I could begin working. It's an easy process, but lots of requirements. It won't take you long to finish the requirements and get hired, but for some reason, Kelly takes forever to allow you to begin working which is frustrating. Also, they are difficult to get a hold of in the hiring process when you have questions whether it's over the phone or through email. You have to call and email multiple times before getting a response. Pay is also not great, but of course, teachers don't even get paid well themselves so I wasn't expecting to be paid better as a sub. They don't give bonuses or extra pay, but I also believe it depends on the county you're in because in some other counties, subs have better pay or get bonuses. As far as I know, there is no summer school to sub for so you are out of a job during the summer. During all school breaks, there are no jobs to work and you're not getting paid.

    Continue reading
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    Kelly Response

    Talent Resources Advisor

    Thank you for sharing your experience and feedback with us.

  7. 5.0
    Current Employee

    Great Place to work

    May 25, 2023 - Human Resources Assistant/Recruiter in Midland, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment to work! Pay and benefits are great.

    Cons

    Limited ability to get hired at contractor company. This probably due to contractor company then current company.

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  8. 5.0
    Current Employee

    Great Company

    May 22, 2023 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Its remote so you can Work from anywhere.

    Cons

    Working from home could be boring is youre used to working with people.

    Be the first to find this review helpful
  9. 3.0
    Former Employee, more than 1 year

    Not a fair working environment

    May 3, 2023 - Recruiter in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working remote, benefits, some great team members

    Cons

    In today’s market, people want to move fast and do not wait on jobs for weeks when it is a low level position- if they get another offer they take it so they ghost recruiters after accepting a position. Somehow this reflects poorly on the recruiters! If we find candidates, they accept, and it takes two weeks to get paperwork done- they get an offer for better pay somewhere else and can start the next day- what do you think they will do?

    Continue reading
    3 people found this review helpful

    Kelly Response

    Talent Resources Advisor

    Thank you for sharing your experience and for helping to pin-point the areas we need to improve upon.

  10. 1.0
    Current Employee

    can't wait to leave!

    May 2, 2023 - Asl Interpreter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    paid on time. slow pace

    Cons

    The recruiters misrepresented the ease of changing your schedule. I was told we could make exceptions to our set schedules at any time but when I emailed them I was told no. I was told that we could make changes to our set schedules as long as we gave them 4 weeks notice, but when I went to do that today they told me that the schedules were already out for the next 2 months and so any changes wouldn't take place until after that. there is one email address that can be used to contact Kelly. there's no phone number you never know who's going to be on the other side of the email and the responses you got are usually unclear. there's an entire Facebook group of Kelly ASL interpreters struggling to understand the expectations of Kelly.

    Continue reading
    1 person found this review helpful

    Kelly Response

    Talent Resources Advisor

    We understand that we didn’t meet your expectation in regards to scheduling requests. Your feedback is important and will help us to continually evaluate and improve.

  11. 4.0
    Former Employee, more than 3 years

    Good culture, not fair pay

    May 13, 2023 - Team Leader in Troy, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work culture, PTO, quarterly bonuses

    Cons

    Low pay compared with competitors in same levels. Poor leadership. Unprepared management.

    Continue reading
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    Kelly Response

    Talent Resources Advisor

    We’re happy to know that you would recommend Kelly to a friend. Thank you for the review.

Viewing 1 - 10 of 6,453 Reviews
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Kelly Reviews FAQs

Kelly has an overall rating of 3.5 out of 5, based on over 8,776 reviews left anonymously by employees. 66% of employees would recommend working at Kelly to a friend and 54% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Kelly employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kelly. This rating has been stable over the past 12 months.

66% of Kelly employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kelly 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Kelly to be culture, coworkers, career development and the cons to be management, compensation, benefits.

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